Well what can I say apart from fabulous, brilliant? All these years I've been going to a nail salon, well not anymore 😁 I've had these on about 2 weeks, and you can just see my own nails growing, I'v... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Amor lashes for a couple of years now and don’t know what I’d do without them! I’ve always hated mascara, putting it on, taking it off so these really are a game changer and MASSIVE... Se mer
I have been wearing amor lashes for years and always love them, that's why I keep going back, but the last few orders of the pre glued lashes havent been so good. They do look nice once on, but I st... Se mer
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I bought Amor lashes a year ago after seeing an ad on Instagram. I used them once, thought they were good, then put them into the drawer never to be seen again Fast forward to now, I kept seeing a... Se mer
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Företagsinformation
Skrivet av företaget
House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.
Kontaktuppgifter
Unit 16-17 Winford Cattlemarket, BS40 8HB, Bristol , Storbritannien
- Info@houseofamor.co.uk
- amorlashes.co.uk
3,9
Bra
239 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 81 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
AMAZING
I’ve been using amor for a few years, not having the time for individuals due to having 4 children, I thought I would try these and I haven’t looked back!
They are comfortable, easy to use and last me over a week! Highly recommend ✨✨✨
2 juli 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your lovely review! We're so pleased to hear that our lashes have been a great solution for you and fit well into your busy life.
Your recommendation means a lot to us. If you ever have any questions or need further assistance, feel free to reach out. Thanks again for your continued support.
Not for everyone sadly
I know these are great because my daughter's look lovely but despite watching videos i seem to just get them stuck to the tweezers and end up with them all over the place. I have tried 4 times now and ended up removing as they are a mess. I guess im just not meant to have nice lashes
6 april 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for your feedback! We're glad to hear that your daughter's lashes look lovely, but we're sorry to hear you're having trouble with the application. It can sometimes take a little practice to start with but we are here to offer guidance step by step.
If you're having trouble with the application, it might be due to using too much bond. A small amount is sufficient for effective application. Additionally, if the Quicklashes are sticking to the applicator, there may be bond residue on it. Keeping your applicator clean during the process is crucial.
We're here to help you perfect your application technique. Please contact our customer service team for further assistance, and we'll be happy to guide you through the process to ensure you're satisfied with your Quicklashes.
Wish I’d ordered sooner
The product: 5 Stars, they have thought of everything, I personally now use the new Budget Ranges and get so much for my money.
The service: Also 5 Stars, only ever had one tiny issue with something getting damaged in transit, I contacted customer service, got a response same day and they were so lovely and helpful.
The loyalty scheme: Each order gets you Lash Cash, which you can turn into a voucher after a certain amount is earned.
Social Media: They are always posting new tips and tricks to try to allow you to really get the most out of your product. Including regular discounts! The people saying “the glue doesn’t work, they don’t stay on for a week” would really benefit from watching the videos and seeing the tips. When I started they’d stay on for a few days, now I can get at least a week and a half out of a set following guidance from their page.
18 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your detailed and positive review! We are thrilled to hear that you’re enjoying our products and services.
It's great to know that our Budget boxes offer great value for you and that our customer service team could assist you promptly and effectively. We’re also glad you’re finding our loyalty scheme and social media tips helpful. Your feedback is incredibly encouraging and helps us continue to improve and provide the best for our customers.
If you ever have more suggestions or need assistance, don't hesitate to reach out to us. Thanks again for your support!
Sadly I didn’t get in with the lashes…
Sadly I didn’t get in with the lashes at all . I carefully watched the tutorials and read the reviews instructions but they were really difficult to apply and I found them clumpy and heavy . They looked very unnatural. I was so looking forward to trying them but have given up !
2 juli 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for sharing your experience with our lashes. We’re sorry to hear that you had trouble with the application.
Sometimes, it can take a little bit of practice to get used to applying Quicklashes. We have a dedicated team here to guide you through the application process step by step. If the lashes felt clumpy and heavy, it might be due to applying too much bond.
Please don't hesitate to reach out to our customer service team. We're here to help and would love to assist you in getting the most out of your Quicklashes.
These lashes are fantastic
These lashes are fantastic. The only reason I scored 4 not 5 is I find the clear bond does dry up quite quickly. They are really easy to apply with the bond I’ve it goes slightly tacky & then the lashes stay perfectly for up to 7 days.
2 juli 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your feedback! We're happy to hear that you love our lashes and find them easy to apply. We appreciate your honesty about the clear bond. We are continuously working to improve our products, and your input is valuable. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help and ensure you have the best experience with our lashes.
I love this company
I love this company! Brilliant customer service, prompt shipping and the lashes are perfection. Not so keen on the bond from this company, as it doesn’t seem to stick very well, and I like my usual one that I’ve been using from another brand, but the lashes from amor are my go to. Love the Classique lashes, look just like lash extensions! Will continue to buy so please don’t ever discontinue this style!
11 juni 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your fantastic review! We're delighted to hear that you're pleased with our customer service, shipping, and especially our lashes. It’s great to know that the Classique lashes are your go-to and that they meet your expectations perfectly.
We truly appreciate your loyalty and feedback. Rest assured, we have no plans to discontinue the Classique style. If you ever decide to try our bond, we’d love to hear your thoughts on it too.
Thank you for your continued support.
Love them!
Love them!!
I am so shocked at some of the reviews on there! I absolutely love my lashes, I am not girly at all but I’m nearly 30 & fancied trying something new. I first ordered the beginners kit & loved it wore the lashes on holiday for the first time and they lasted the full 7 days, I did wake up one morning & one lash and moved slightly but I just regaled it and continued.
I decided to order a separate order with some of the clusters & they are even better. I’ve had my new lashes on 5 days now showered as normal & they are fine these feel so much stronger than the beginners pack. I’m so happy! Thank you :)
5 juni 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your review!
We're thrilled to hear how much you love your lashes and that they've exceeded your expectations.
We appreciate your feedback about the durability and strength of our lashes. Your experience is exactly what we aim for, and we're so happy you're satisfied with your Quicklashes.
Thank you for sharing your journey with us!
I had high hopes for this brand….
I had high hopes for this brand having seen the beautiful lashes on their videos.
The packaging is 👌🏻
However, the glue is rubbish. It dried up so quickly, I only got 4 uses out of the kit.
I have used an alternative brand in the past and had no issues at all so it wasn’t my application.
I did review my purchase on the Amor site but it seems they only display positive feedback and hide any negative.
29 maj 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for sharing your feedback with us.
We are pleased to hear that you loved our packaging, but we're very sorry to learn about the issues you encountered with the Bond. Your experience is important to us, and we appreciate your honesty.
Could you please reach out to our customer service team? We'd love to look into this further, your satisfaction is our top priority.
Thank you again for your input. We aim to ensure every customer is satisfied and hope to address your concerns promptly.
Quicklash starter set and 12mm
Quicklash starter set and 12mm. I was pleased with result of how they looked. Easy to apply and I have always been relatively good at doing the cluster eyelashes etc. You have to be careful to ro follow the lash line or ypu may look like you have a wonky eye.
Loved
Box and presentation
Fast delivery
Ease to apply
Natural but vilumised look
Customer service came back quickly when I had a query.
Liked
Glue was black and worked well
Easy to remove
Disliked
Only lasted 2 -3 days reapplying some that had fallen off.
More like a weekend lash rather than 5-7 days.
1 juni 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for your detailed review of our Starter Kit. We're glad to hear that you were pleased with the look and ease of application. It's great that you found the box and presentation appealing, appreciated the fast delivery, and had a positive experience with our customer service.
We’re happy to know the Bond worked well for you and that removal was easy. We appreciate your honest feedback about the lashes' longevity. There can be a couple of reasons as to why your lashes are not lasting, which can be corrected easily with a few tweaks to your application technique. If you would be happy to reach out to our Customer Services Team we will be more than happy to guide you through this. We want to ensure you are getting the most from your Quicklashes.
Thank you for sharing your experience with us.
Amazing
Amazing! Clicked and looked at buying these sooo many times! So glad I finally just bought them will never go without now! Super easy to use and remove not one thing I can fault. Brilliant product
29 maj 2024
Omdöme utan inbjudan
Svar från House of Amor
We're thrilled that you're enjoying your purchase and that it's exceeded your expectations. Thank you for choosing our products and for sharing your positive experience. If you ever have any questions or need assistance, feel free to reach out.
Damages Eyelashes
After using the lash set, clumps of my eyelashes fell out. The company doesn't offer refunds for used products, despite the fact all products sold will be 'used' as they are beauty items, even where they appear to be faulty or are not as described.
10 maj 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for sharing your experience with us. We are genuinely sorry to hear about the issue you encountered with our lashes.
At Team Amor, we prioritise the safety and satisfaction of our customers. All our products undergo rigorous testing to ensure they are safe and effective when applied and removed correctly. If the instructions are followed correctly, our lashes will not cause any damage to your natural lashes.
We understand your concern regarding our refund policy. While we do maintain strict policies for hygiene reasons, we want to make sure that all our customers are fully satisfied with their purchases. We carry out thorough investigations into each case, and we are able to offer refunds on a case-by-case basis.
If you require further assistance please reach out to our customer services team.
I’ve tried numerous times now to put…
I’ve tried numerous times now to put them on, it doesn’t last.
The glue burns my eyes and then all lashes fell out.
Also trying to get them on takes ages and I am very disappointed baring in mind I wanted to make my life easier.
Never actually been able to use them.
Thumbs down
10 maj 2024
Omdöme utan inbjudan
Svar från House of Amor
I am so sorry to hear that you have experienced issues with getting your lashes to last. If your lashes are not lasting this could be down to the application process not being correct. If you visit our 'How it Works' page we have a step by step guide, along with video tutorials on how to apply our Quicklashes correctly. You only need to apply a minimal amount of bond in order for it to be effective.
I recommend reaching out to our customer service team. We can offer you personalised advice and 121 Facetime sessions to ensure you are achieving the most out of your Quicklashes.
Don’t waste your money
Do not waste your money, they barely last 24 hours! I regularly get my lashes done and hoping I could save a bit of money purchased these… well I’ll be going swiftly back to my lash tech. While they are ‘easy’ to apply, they do not last, I’ve had regular eyelash glue last longer than these. I tried them twice as I thought maybe the first time I’d done it wrong, but the second time they lasted even less time.
I wrote a review for their own website but they clearly only publish the 5* reviews so have resorted to here as I think the marketing is clever enough to fool people into buying.
27 april 2024
Omdöme utan inbjudan
Svar från House of Amor
We're sorry to hear about your experience with our Quicklashes. We understand your frustration, but we'd like to assure you that our lashes are designed to provide long-lasting results when applied correctly. It sounds like there may have been an issue with the application process, as our lashes typically up to 7 days.
To ensure you get the best results from our lashes, we offer personalised advice and 121 FaceTime sessions with our customer service team. We're here to help troubleshoot any issues you may encounter and provide guidance on how to achieve optimal results.
If you're still experiencing difficulties, we encourage you to reach out to our customer service team directly so we can assist you further. Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products.
GAME CHANGER 🩷
As the title says, these lashes really are a game changer. I have absolutely zero lash skills, I couldn’t even use strip lashes but these are so easy to use and look incredible. I do believe some of the negative reviews regarding the lashes not lasting are a bit unfair. It’s all about application. If the lashes aren’t applied correctly, they won’t last but if you get it right, they will not budge! I wore one set for a 10 day skiing holiday and they lasted the whole time!
I’ve been using Amor Lashes pretty much since they started, I’ve tried other brands but none compare. I often get complimented on my lashes and always recommend Amor. In the whole time I’ve been a customer, I’ve only had 2 issues, and each time the girls were quick at replying and resolving the issues. Keep up the good work, you’re all doing AMAZING xx
16 april 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you so much for your wonderful feedback! We're thrilled to hear that our lashes have been a game changer for you and that you've found them easy to use and long-lasting. Your experience echoes what we strive for with our products – importantly enhancing our customers confidence.
We appreciate your understanding that proper application is key to maximising the longevity of our lashes. Your loyalty and support mean the world to us. We're grateful for your ongoing trust in Amor Lashes and for recommending us to others. Rest assured, we're committed to maintaining the quality and excellence you've come to expect from us.
Thank you for highlighting our customer service efforts. We aim to address any concerns promptly and ensure that every interaction with Amor is a positive one. If you ever need assistance or have further feedback, please don't hesitate to reach out.
Slow slow shipping
Lovely lashes that I buy regularly BUT shipping is very very slow so keep this in mind when ordering.
6 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for your continued support and feedback. We're glad to hear that you're happy with our lashes. Regarding shipping; For standard delivery, our dispatch time is typically 1-3 working days, and we consistently strive to meet this timeframe, even during busy periods. Additionally, for urgent orders, we provide express delivery options, ensuring that you receive your order the following day.
AVOID !!!
AVOID! Do not waste your money! After seeing these lashes on my instagram and claiming they last up to 7 days, I thought i’d try this brand. They did not even last 24 hours! I’ve had strip eyelashes last longer! The glue and super hold is rubbish! I have many years experience applying different types of lashes with different glues and this is the worse brand I have came across. Also the worse customer service ever! I have messaged them a number of times and now they have stopped responding. I should have looked at the other 20% 1 star reviews on trust pilot first before wasting my money. If you are debating trying these lashes please save your money!
30 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
We're deeply sorry to hear that you are disappointed with our lashes and customer service. Your feedback is important to us, and we genuinely apologise for any inconvenience or frustration caused.
Ensuring customer satisfaction is our top priority, and we're committed to addressing your concerns promptly. We would like the opportunity to make things right for you. If you're willing, we would like to personally assist you with any unresolved issues and offer a solution that meets your expectations.
Please don't hesitate to reach out to us directly so we can work together to resolve this matter to your satisfaction.
My experience with theses lashs was negative
My experience with theses lashs was awful. I found them difficult to fit as I wear glasses for close up work, therefore i needed a MUA to fit them for me. They were uncomfortable to wear and two sections of the lashs fell off the next day. Would not recommend 😕
2 april 2024
Omdöme utan inbjudan
Svar från House of Amor
We're truly sorry to hear about your experience with our lashes. Your feedback is valuable to us as we strive to improve our products and services.
We understand that applying our lashes can sometimes take a little practice at first. We recommend reaching out to our customer service team for personalised advice to help with the application process. Many of our customers who wear glasses find using a magnifying mirror helpful during application.
It's important to note that incorrect application, such as placing the lashes too close to the waterline, can cause discomfort and irritation. When applied correctly, our lashes should feel natural and comfortable, and you shouldn't even notice them.
Please contact our customer service team so we can assist you further and ensure you're completely satisfied with your purchase.
Thank you for bringing this to our attention, and we hope to have the opportunity to make things positive for you.
As a lash newbie I was a bit worried…
As a lash newbie I was a bit worried about trying these but I shouldn't have been! Found them pretty easy to put on, took me about 10-15 mins and they lasted 6 days for me before 1 fell off overnight (I'm a face down sleeper 😁). Can easily reglue one back on if needed. I'm surprised by the bad reviews as I'm super impressed!
23 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
Thank you for sharing your experience! It's fantastic to hear that you found our lashes so easy to apply. Your feedback about the ease of application and the impressive wear time of 6 days, despite being a face-down sleeper, is greatly appreciated.
Your feedback helps us continuously improve and provide the best possible products for our customers.
Should you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our products.
Thank you again for choosing us.
Damages natural lashes
Once you get the hang of applying the lashes, they do look great! HOWEVER, for them to actually stay on for more than a day, the amount of bond you have to apply seriously damages your natural lashes. Guttered because they’re gorgeous, but not worth the damage to my lashes. Have had lash extensions previously which have caused far less damage!
12 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
We are pleased to hear that you are happy with how your Quicklashes look however, I am sorry to hear that you have experienced issues. If our lashes are applied and removed correctly, there will be no damage caused to your natural lashes. If you reach out to our Customer Services team they can offer you personalised advice to ensure that you are not causing any damage to your lashes.
I am over the moon with them
I am over the moon with them! They are indeed very easy to use. I had watched so many videos and thought they must be edited to make the application look easy... no, the application really is easy and they lool brilliant!
I am a rough sleeper and sleep on my face a lot, they have survived 2x night so far and are showing no signs of budging.
Will definitely be purchasing more 🩶
8 mars 2024
Omdöme utan inbjudan
Svar från House of Amor
That's fantastic to hear! We're thrilled that you're enjoying your Quicklashes experience. It's great to know that the application process lived up to your expectations and that they've stood the test of your sleeping habits. Thank you for sharing your positive feedback.
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