First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Se mer
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I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Se mer
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Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Se mer
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Företagsinformation
Skrivet av företaget
Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.
Kontaktuppgifter
Summit House, 4-5 Mitchell Street, EH6 7BD, Edinburgh, Storbritannien
- customersupport@amberta.com
- amberta.com
4,0
Bra
160 omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quality Merchandise!
I think the Customer Service is great! Quality merchandise I would definitely order from them again... Shipping time was not long at all....
15 mars 2023
Svar från Amberta
Thanks Jemema!
Our customer service team is happy to hear your kind words. We hope that you enjoy your purchase!
Thank you,
Amberta
Great affordable quality products
Great affordable quality products. Ordering is easy, and delivered in a timely manner.
9 mars 2023
Svar från Amberta
Hello,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like your items.
Thank you again.
Amberta
Svar från Amberta
Hi Tetiana,
Thank you very much for your positive comment! We are happy to hear that you like your purchase.
Thank you.
Regards,
Amberta
Svar från Amberta
Hi Sue,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
The bracelet was even nicer when it…
The bracelet was even nicer when it arrived and such quick service too
15 januari 2023
Svar från Amberta
Hello,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the bracelet.
Thank you again.
Amberta
Svar från Amberta
Hello,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Lat barbatesc de argit suflat cu aur
Am.comandat un lant pentru sot, arata foarte bine. Recomand!
22 december 2022
Svar från Amberta
Hello,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your chain.
Thank you.
Regards,
Amberta
Not as expected
The item wasn't as I expected.
Great communication, refund and return process.
16 december 2022
Svar från Amberta
Thanks!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Happy that I found them
Amberta’s website is easy to navigate. Lots of choices at reasonable prices. The sleepers I bought are very well made. They arrived within a short few weeks of ordering. I will definitely buy from them again.
11 november 2022
Svar från Amberta
Hi Alison,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Happy Customer
Delivery, packaging and communication excellent. Very happy with my purchase. Would definitely use company again.
8 november 2022
Svar från Amberta
Hello,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Svar från Amberta
Hi Sootie,
Thank you very much for your positive comment.
Very pleased that you like your new chain.
Thanks.
Regards,
Amberta
Very beautiful silver 😍 as expected
12 augusti 2022
Svar från Amberta
Hi Malgorzata,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase.
Thank you.
Regards,
Amberta
Love this company’s jewellery
Love this company’s jewellery. Especially the chains. So many styles and lengths to choose from. I won’t go anywhere else. Highly recommend.
15 september 2022
Omdöme utan inbjudan
Svar från Amberta
Hi Carole,
Thank you for taking the time to share your opinion.
We are very happy with your comment and that you are satisfied with our range of products.
Thanks,
Amberta
Thank you again.
Amberta
Great service!
25 augusti 2022
Svar från Amberta
Hi,
Thanks, Donatas!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Regards,
Amberta.
Prodotto non arrivato
Ho ordinato degli orecchini dal loro sito. Dopo più di un mese non sono mai arrivati. Non c'è nemmeno la tracciabilità del pacco per vedere che fine hanno fatto.
28 juli 2022
Svar från Amberta
Ciao Mattia,
Grazie per la tua opinione.
Mi dispiace davvero sapere che, nonostante l'invio dell'articolo in tempo, è stato ritardato o potrebbe essere andato perso.
Abbiamo rimborsato il tuo ordine #WEB2256 e dovresti riceverlo a breve.
Grazie.
Saluti,
Ambra
Svar från Amberta
Hi Tamara,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Excellent quality
20 juli 2022
Svar från Amberta
Hi Riccardo,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Svar från Amberta
Hello Ms Campbell,
Thank you very much for your 4 stars review.
We are happy to hear that you are satisfied with your new leaf ring.
Thank you.
Regards,
Amberta
NOT Sterling Silver!
I purchased a snake bracelet described as sterling silver. We all know sterling silver is not magnetic so when it arrived I tried the magnet test and I could pick the bracelet up by the clasp with the magnet proving it was not sterling silver. Absolutely no response from Amberta following my complaint but luckily I paid by PayPal and got my money back through their resolution centre. Don't purchase from Amberta.
13 juli 2022
Svar från Amberta
Hi Linda,
Thank you very much for your feedback. We are sorry to hear that you were not fully satisfied with your recent purchase.
Regarding the contact made via Paypal, indeed, we did not have the chance to see it. It helped us realize we had an integration issue between Paypal and our platform. Thanks for pointing this out.
Regarding silver, we closely work with the UK jewellery regulating authority and undergo constant checks by the marketplace regarding the "Jewellery Quality Assurance Standards".
There is a possibility that there may be mixed metal contained in the mechanism of the clasp which may attract the magnet. We will look internally into this.
Thank you again.
Regards,
Amberta
The bracelet is stunning
The bracelet is stunning, delicate and simple. Although it looks a little fragile, but is good for the price, I just wish they have smaller sizes, unfortunately I had to give it to someone else because it was to big for me.
27 juni 2022
Svar från Amberta
Dear Rosannerys,
Thank you very much for your 4 stars review!
We really appreciate it and are happy to hear that you are satisfied with the design and the price of the bracelet.
We will take your comments into consideration and will contact the manufacture regarding smaller sizes.
Regards
Amberta
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