First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Se mer
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Det här tycker kunderna
I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Se mer
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I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Se mer
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Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Se mer
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Företagsinformation
Skrivet av företaget
Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.
Kontaktuppgifter
Summit House, 4-5 Mitchell Street, EH6 7BD, Edinburgh, Storbritannien
- customersupport@amberta.com
- amberta.com
4,0
Bra
160 omdömen
Har besvarat 71 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Silver
All the Amberta products are great,well made,long lasting both neackles nor earrings or bracelets. The delivery arrived within 3 days. Thank you
4 september 2023
Svar från Amberta
Hi Lea,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
I ordered the gold heart pendant to…
I ordered the gold heart pendant to match one that I had already purchased from Amberta as a gift. The hearts were nothing alike. The shape, size and even clasp was nothing like the one I had previously ordered.
4 augusti 2023
Svar från Amberta
Hi Tia,
We are very sorry to hear this has happened. We have sent you an email to further discuss this.
Kind Regards,
Amberta
Rapid Replacement
I ordered the wrong size ring and upon informing the company of my mistake, they dispatched a replacement with all haste. My thanks and gratitude go out to them.
23 juli 2023
Svar från Amberta
Hi Richard,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Great quality and super fast delivery!
17 juli 2023
Svar från Amberta
Hi Iryna,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Cavigliere molto belle
Ho comprato due cavigliere. Consegna arrivata in tempi abbastanza celeri, prodotti di qualità. Sicuramente comprerò ancora.
11 juli 2023
Svar från Amberta
Ciao Vanessa,
Grazie mille per il tuo commento positivo.
Siamo felici di sapere che sei soddisfatto delle tue cavigliere e del nostro servizio.
Grazie.
Saluti,
Amberta
Excellent service and great value
Ordered two chains in silver, I'm very pleased with both of them. Delivered very quickly with no fuss or bother, I would recommend this company because you get very good value for money and great service.
9 juli 2023
Svar från Amberta
Thanks so much Linz!
It makes our day to hear that we were able to provide you 5-star service and that you were pleased with your chains. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Lovely ring, please pack it better
It was very easy to select and buy the lovely ring I wanted. Beautifully made and the perfect fit.
My only gripe was how it was packaged: a ring box alone in a card-backed envelope, which made it obvious it was a ring box. Come on guys, make the packaging a bit more secure e.g. put it in bubble wrap to stop damage or stealing.
9 juli 2023
Svar från Amberta
Hi Catherine,
We are happy to hear that you like your ring. We’ll make sure the entire customer service team receives your feedback regarding the packaging and will work to make amends in the future.
Thank you again.
Amberta
Anellini piede.
Gli anellini piede che ho acquistato sono molto ben fatti, anche se un po' grandi, nonostante siano regolabili.
2 juli 2023
Svar från Amberta
Ciao,
Grazie mille per il tuo commento positivo.
Siamo felici di sapere che sei soddisfatto del tuo recente acquisto.
Grazie.
Saluti,
Amberta
Red spots
Great customer service and fast free shipping. Unfortunately, my two 9K gold rings arrived covered in red spots, I went to the jeweler who said they had never seen so many red spots on gold. I have many 9K or 10K gold pieces and never had red spots before. I was very deceived of the quality.
29 juni 2023
Easy to order on website ,arrived super…
Easy to order on website ,arrived super quick and quality is great and price very affordable, thankyou
19 juni 2023
Svar från Amberta
Hello,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations and that you like the item.
Thank you again.
Amberta
Buena calidad del producto
Buena calidad del producto. Entrega dentro de la fecha acordada. Volveré a comprar, sin duda
14 juni 2023
Svar från Amberta
Ciao,
Grazie mille per il tuo commento positivo.
Siamo felici di sapere che sei soddisfatto del tuo recente acquisto.
Grazie.
Saluti,
Ambrata
Very disappointed
First, the silver chain I bought looked very beautiful and I loved it... But after a few days of wearing it it went completely black... Never wore it in the shower or went swimming with it, never got it wet or anything and yet, it is totally ruined... Very disappointed with the product.
6 juni 2023
Svar från Amberta
Hello Barbora,
We are very sorry to hear that your item has gone black.
Unfortunately, it is a drawback of sterling silver – it can react to a lot of chemicals and fluids, lose its colour and even leave some marks on the skin in the process.
However, let us assure you that the process is completely natural for silver and harmless. We will email you a guide with recommendation on how to store, wear and clean silver jewellery. Take a look at our guide (Only available in English) and if your item is beyond repair please select below your preferred option.
1. Receive a replacement item. (7-10 working days to arrive).
2. Receive a full refund.
Thank you.
Regards,
Amberta
Excellent quick delivery having trouble…
Excellent quick delivery having trouble contacting customer services as the clasp has broken on necklace apart from that it very good qaulity
15 mars 2023
Omdöme utan inbjudan
Svar från Amberta
Hi Michelle,
We are very sorry to hear that your enquiry wasn't answered. Unfortunately it has not come through on our end. We will be happy to send you a replacement chain. Would you be able to email joanna@amberta.com so that we can arrange this for you?
Kind Regards,
Amberta
Easy web site to navigate and buy ,my…
Easy web site to navigate and buy ,my anklet came extra quick and I love it ,its delicate but strong
19 juni 2023
Omdöme utan inbjudan
Svar från Amberta
Hello,
Thank you for your review.
Your nice words are highly appreciated, and we can't thank you enough for it. We are happy to hear that our website is easy to navigate. Every bit of feedback like this does so much to help us out!
Thank you.
Amberta
Fast shipping and very fair pricing
7 maj 2023
Svar från Amberta
Hi Martin,
Thank you for taking the time to share your opinion.
We are proud that we were able to meet your expectations.
Thank you again.
Amberta
Quality assured
I have bought a few things over time from this company and they are of excellent quality and value would definitely recommend
10 maj 2023
Svar från Amberta
Thanks Jayne!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.
Thank you again.
Amberta
Returning Customer
Second purchase from reliable company. Very quick despatch and great communication. Pleased with item. Will use again.
10 maj 2023
Svar från Amberta
Hi Carole,
Thank you very much for your positive comment.
We are happy to hear that you are satisfied with your recent purchase and that you are a return customer.
Thank you again!
Regards,
Amberta
The bracelets that I viewed online all…
The bracelets that I viewed online all contained some fossilised insects which my granddaughter is fascinated with unfortunately the one I received from you did not contain any.
16 maj 2023
Omdöme utan inbjudan
Svar från Amberta
Hello,
Thank you for contacting Amberta. Regarding our amber collection, we only carry pendants, earrings, and pins, but no bracelets or anything containing fossilised insects. Would you be able to double check that you have reviewed the correct company?
Kind Regards,
Amberta
Everything was great
Everything was great. The quality of the necklace was outstanding. I will definitely come back to this company.
20 april 2023
Svar från Amberta
Hi John,
We are happy to hear that you love your new necklace and hope to see you back soon!
Kind Regards,
Amberta
Silver ball chain necklace
Necklace is gorgeous, packaged really well and arrived quickly. Would definitely order from Amberta again. Recommended.
2 april 2023
Svar från Amberta
Hi Karen,
Thank you very much for your positive comment.
We are happy to hear that you love your new necklace!
Regards,
Amberta
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