Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Se mer

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Betygsatt 4 av 5 stjärnor

I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Se mer

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Betygsatt 5 av 5 stjärnor

Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Se mer

Företaget har svarat

Företagsinformation

  1. Juvelerare

Skrivet av företaget

Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

160 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Silver

All the Amberta products are great,well made,long lasting both neackles nor earrings or bracelets. The delivery arrived within 3 days. Thank you

4 september 2023
Logotyp för Amberta

Svar från Amberta

Hi Lea,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Betygsatt 1 av 5 stjärnor

I ordered the gold heart pendant to…

I ordered the gold heart pendant to match one that I had already purchased from Amberta as a gift. The hearts were nothing alike. The shape, size and even clasp was nothing like the one I had previously ordered.

4 augusti 2023
Logotyp för Amberta

Svar från Amberta

Hi Tia,

We are very sorry to hear this has happened. We have sent you an email to further discuss this.

Kind Regards,

Amberta

Betygsatt 5 av 5 stjärnor

Rapid Replacement

I ordered the wrong size ring and upon informing the company of my mistake, they dispatched a replacement with all haste. My thanks and gratitude go out to them.

23 juli 2023
Logotyp för Amberta

Svar från Amberta

Hi Richard,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor
Logotyp för Amberta

Svar från Amberta

Hi Iryna,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Betygsatt 5 av 5 stjärnor

Cavigliere molto belle

Ho comprato due cavigliere. Consegna arrivata in tempi abbastanza celeri, prodotti di qualità. Sicuramente comprerò ancora.

11 juli 2023
Logotyp för Amberta

Svar från Amberta

Ciao Vanessa,

Grazie mille per il tuo commento positivo.

Siamo felici di sapere che sei soddisfatto delle tue cavigliere e del nostro servizio.

Grazie.

Saluti,
Amberta

Betygsatt 5 av 5 stjärnor

Excellent service and great value

Ordered two chains in silver, I'm very pleased with both of them. Delivered very quickly with no fuss or bother, I would recommend this company because you get very good value for money and great service.

9 juli 2023
Logotyp för Amberta

Svar från Amberta

Thanks so much Linz!

It makes our day to hear that we were able to provide you 5-star service and that you were pleased with your chains. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.

Thank you again.
Amberta

Betygsatt 4 av 5 stjärnor

Lovely ring, please pack it better

It was very easy to select and buy the lovely ring I wanted. Beautifully made and the perfect fit.
My only gripe was how it was packaged: a ring box alone in a card-backed envelope, which made it obvious it was a ring box. Come on guys, make the packaging a bit more secure e.g. put it in bubble wrap to stop damage or stealing.

9 juli 2023
Logotyp för Amberta

Svar från Amberta

Hi Catherine,

We are happy to hear that you like your ring. We’ll make sure the entire customer service team receives your feedback regarding the packaging and will work to make amends in the future.

Thank you again.
Amberta

Betygsatt 4 av 5 stjärnor

Anellini piede.

Gli anellini piede che ho acquistato sono molto ben fatti, anche se un po' grandi, nonostante siano regolabili.

2 juli 2023
Logotyp för Amberta

Svar från Amberta

Ciao,

Grazie mille per il tuo commento positivo.

Siamo felici di sapere che sei soddisfatto del tuo recente acquisto.

Grazie.

Saluti,
Amberta

Betygsatt 5 av 5 stjärnor

Red spots

Great customer service and fast free shipping. Unfortunately, my two 9K gold rings arrived covered in red spots, I went to the jeweler who said they had never seen so many red spots on gold. I have many 9K or 10K gold pieces and never had red spots before. I was very deceived of the quality.

29 juni 2023
Betygsatt 5 av 5 stjärnor

Easy to order on website ,arrived super…

Easy to order on website ,arrived super quick and quality is great and price very affordable, thankyou

19 juni 2023
Logotyp för Amberta

Svar från Amberta

Hello,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Buena calidad del producto

Buena calidad del producto. Entrega dentro de la fecha acordada. Volveré a comprar, sin duda

14 juni 2023
Logotyp för Amberta

Svar från Amberta

Ciao,

Grazie mille per il tuo commento positivo.

Siamo felici di sapere che sei soddisfatto del tuo recente acquisto.

Grazie.

Saluti,
Ambrata

Betygsatt 1 av 5 stjärnor

Very disappointed

First, the silver chain I bought looked very beautiful and I loved it... But after a few days of wearing it it went completely black... Never wore it in the shower or went swimming with it, never got it wet or anything and yet, it is totally ruined... Very disappointed with the product.

6 juni 2023
Logotyp för Amberta

Svar från Amberta

Hello Barbora,

We are very sorry to hear that your item has gone black.

Unfortunately, it is a drawback of sterling silver – it can react to a lot of chemicals and fluids, lose its colour and even leave some marks on the skin in the process.

However, let us assure you that the process is completely natural for silver and harmless. We will email you a guide with recommendation on how to store, wear and clean silver jewellery. Take a look at our guide (Only available in English) and if your item is beyond repair please select below your preferred option.

1. Receive a replacement item. (7-10 working days to arrive).
2. Receive a full refund.

Thank you.

Regards,
Amberta

Betygsatt 4 av 5 stjärnor

Excellent quick delivery having trouble…

Excellent quick delivery having trouble contacting customer services as the clasp has broken on necklace apart from that it very good qaulity

15 mars 2023
Omdöme utan inbjudan
Logotyp för Amberta

Svar från Amberta

Hi Michelle,

We are very sorry to hear that your enquiry wasn't answered. Unfortunately it has not come through on our end. We will be happy to send you a replacement chain. Would you be able to email joanna@amberta.com so that we can arrange this for you?

Kind Regards,

Amberta

Betygsatt 5 av 5 stjärnor

Easy web site to navigate and buy ,my…

Easy web site to navigate and buy ,my anklet came extra quick and I love it ,its delicate but strong

19 juni 2023
Omdöme utan inbjudan
Logotyp för Amberta

Svar från Amberta

Hello,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it. We are happy to hear that our website is easy to navigate. Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Betygsatt 5 av 5 stjärnor

Quality assured

I have bought a few things over time from this company and they are of excellent quality and value would definitely recommend

10 maj 2023
Logotyp för Amberta

Svar från Amberta

Thanks Jayne!

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Returning Customer

Second purchase from reliable company. Very quick despatch and great communication. Pleased with item. Will use again.

10 maj 2023
Logotyp för Amberta

Svar från Amberta

Hi Carole,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase and that you are a return customer.

Thank you again!

Regards,
Amberta

Betygsatt 2 av 5 stjärnor

The bracelets that I viewed online all…

The bracelets that I viewed online all contained some fossilised insects which my granddaughter is fascinated with unfortunately the one I received from you did not contain any.

16 maj 2023
Omdöme utan inbjudan
Logotyp för Amberta

Svar från Amberta

Hello,

Thank you for contacting Amberta. Regarding our amber collection, we only carry pendants, earrings, and pins, but no bracelets or anything containing fossilised insects. Would you be able to double check that you have reviewed the correct company?

Kind Regards,

Amberta

Betygsatt 5 av 5 stjärnor

Everything was great

Everything was great. The quality of the necklace was outstanding. I will definitely come back to this company.

20 april 2023
Logotyp för Amberta

Svar från Amberta

Hi John,

We are happy to hear that you love your new necklace and hope to see you back soon!

Kind Regards,

Amberta

Betygsatt 5 av 5 stjärnor

Silver ball chain necklace

Necklace is gorgeous, packaged really well and arrived quickly. Would definitely order from Amberta again. Recommended.

2 april 2023
Logotyp för Amberta

Svar från Amberta

Hi Karen,

Thank you very much for your positive comment.

We are happy to hear that you love your new necklace!

Regards,
Amberta

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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