Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hi Alphasync team, I just wanted to say thankyou for building such a fantasic PC. I've had it for around 2 years maybe and its been brillant. I especially appreciate that you used top qaulity compon... Se mer

Betygsatt 5 av 5 stjärnor

Really impressed with the spec, build quality and performance of my son's new Alphasync Diamond gaming pc. We looked at several other manufacturer's models around the same price point and this was the... Se mer

Betygsatt 5 av 5 stjärnor

Overall, AlphaSync has provided a top-tier PC. I usually build my own systems, however, with the recent scalping on certain parts it worked out roughly the same cost to buy it pre-built so thoug... Se mer

Betygsatt 5 av 5 stjärnor

pc is really fast , great for warzone and other top titles , super fast dowload transfer rates with M.2 hard drive also the 1 year free subscription to norton was great aswell, gives you all the tool... Se mer

Företagsinformation

  1. Tillverkare av datorhårdvara

Skrivet av företaget

At AlphaSync we’ve made it our mission to deliver the performance gamers demand and expect. Our custom gaming PCs are hand built by our in-house experts.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

800 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(800)

3 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Hi Alphasync team, thankyou so much.

Hi Alphasync team,
I just wanted to say thankyou for building such a fantasic PC. I've had it for around 2 years maybe and its been brillant. I especially appreciate that you used top qaulity components like the Corsair RM850 power supply and many other great components, like the PC case and cooling which has made upgrading in the future really easy. Its been reliable from day one with great performance up to date, i am genuinely impressed with the care and thought that went into building my PC
Thanks again to AlphaSync team for making such a great PC.

2 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Con Artists

Don’t make the mistake of buying a pc from these. Firstly, cheap sh*t parts and mine had a faulty motherboard.

Poorly built, felt like it was just all crammed in there, no cable management just bunches of tangled cables making it much harder to maintain and clean.

Longevity, last a couple years but was a painful few years, never in my life have a seen a PC with decent specs struggle so badly with the most basic tasks and watching the life drain from it day by day

I’m glad I finally replaced this crap with a legit pc suitable for use. Only reason it has not been in landfill was because I desperately needed a pc but even so a hamster in a wheel could probably provide a better experience then what the last few years have given me.

11 mars 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I had bought a great gaming PC

I had bought a great gaming PC.

I'm wanting to get in contact with Alphasync to get them to help with my PSU failure but I'm unsure how to get in contact. So please if your from customer service can you send some details.

18 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Ebuyer/AlphaSync no more ...

I've purchased a PC from AlphaSync through eBuyer 4 years ago and was relatively pleased with the performance and reliability so I purchased another last year.

this new one has been subject to randomly shutting down over the last few months and I've identified the issue as the CPU overheating (AIO pump likely culprit).

The problem with AlphaSync is that with the recent events with eBuyer going into administration, my warranty is no longer valid.

AlphaSync do not seem to have an official website or contact details so I'm left with a rather expensive and useless brick.

If anyone actually from AlphaSync sees this I would appreciate a number or email to contact

7 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Terrible.

Terrible.

Zero customer service.

Manned by a bunch of teenage boys who have no skills in dealing with queries.

Not necessarily their fault, perhaps they’re not provided with any training.

Thanks to AlphaSync and its failings I lost EVERYTHING on my harddrive.

Avoid. Avoid. Avoid.

12 augusti 2024
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Good Morning,

The services we provide are extremely important to us, so to read your feedback regarding this is really is disappointing.

Please email reviews@ebuyer.com with your order number and someone from our technical team shall be in touch.

Kind Regards,
Tiff

Betygsatt 1 av 5 stjärnor

terrible help do not buy

AlphaSync AMD Ryzen 5 7500F, RTX 4060 8GB
I got this system 2 month ago and it is running so slow no malware or viruses.
You do not get the FPS they state
You cannot get answers without paying for help
You may as well bang you're head against a brick wall

I will never ever buy from this company ever again i would advise you to spend money with a more reputable company what will actually help you.

2 maj 2025
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Good Morning,

It is a shame to see that you are experiencing issues with your AlphaSync.

I can assure you that our customer service is free of charge, so I am intrigued to review your feedback and the services experienced further.

Please email reviews@ebuyer.com with your order number and I shall be in touch.

Kind Regards,
Tiff

Betygsatt 1 av 5 stjärnor

Well first of all

Well first of all, for context i needed ONE fan to be repaired and this chain of nightmare events happened; they were out of stock of fans when we sent the pc in which is reasonable but they need to be more prepared to have fans for customers. Second of all, the technician took a while to simply do a new fan system as a sorry which I am greatful for but they made the wires very unorganised unlike when i first bought the pc. Aswell as, they somehow broke my D drive, which they ensured wouldn't break, thankfully the C drive is safe and the funny thing is that they didn't even replace the one fan that needed fixing... so we had to send the pc back. The only good thing they did was the new casing and they promised they would replace my D drive with a ssd drive that has 1tb. It better be a decent one. I was now meant to have my pc today or yesterday but now they somehow mess things up, I'm not sure how, and now my pc is arriving on Monday and just to remind you about this, I've been waiting to get one single fan and nothing much to be repaired for 4-5 weeks now. I'm sorry but it's not great service and I'll be not happy if they didn't do a great fix for this nightmare - OJ

14 september 2024
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hello,

We understand your frustration with the recent experience. We strive to provide excellent service and are disappointed to hear that your repair process does not meet this expectation.

We would love to look into this for you however you have not provided us with any order information, Please can you send your Order/RMA details to Reviews@ebuyer.com.

Regards,
Jake
Alphasync

Betygsatt 5 av 5 stjärnor

Gaming PC

I had my alphasynch gaming PC delivered last week and I am delighted with it - it is running all games at high/ultra graphics with no problem at all.

Thanks

10 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Superb Service and Quality

I ordered a build from Alphasync, from confirmation of order to receiving the PC was less that a week.

The quality of the PC is fantastic, cable management superb and everything set up and ready to go. They include a get started guide and all the spare cables/parts for each piece of hardware in the PC.

The PC runs absolutely perfectly and games are running exceptionally well.

The cost was far better than any other site I browsed when making my decision and the reviews were there to back it up.

I would recommend AlphaSync if you want a PC built and are unsure how to do it yourself (or even if you know what you are doing, working it out it wouldn't have been much cheaper to order each part and do it yourself really).

Very highly recommended.

4 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Excuses and lies.

Ordered a pc over two weeks ago that I need for work. Ordered it from Alphasync due to their 3-5 business days delivery claim. A week passes and I get emails containing nothing words such as "We believe it will be sent out soon"... I then enquire later if I can have an estimate on the day it will arrive. I then get told my pc is ready and they had trouble booking delivery for it and was promised it would be here soon. Another week then passes and the excuse changes to "There was an issue with the motherboard in the system and we have to order a new one". How would an issue in the motherboard be detected AFTER it was ready for delivery and had been attempted to be sent to me. It's all just a bunch of lies and going to cancel my order. They won't send you any updates if your pc ends up taking longer than expected, you will have to chase up about it and you will be told whatever excuse they think will satisfy you.

21 september 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hi Matt,

Thank you for leaving your feedback.

I'm really sorry to hear about the delays with your build, its really disappointing to hear about your experience.

So I can look into this further for you, please can you send your order details to reviews@ebuyer.com and I will pick this up as a priority.

Kind Regards,
Jenn

Betygsatt 5 av 5 stjärnor

I had some strange issues with my PC

I had some strange issues with my PC, Spencer chatted to me via email to see if it could be fixed remotely, unfortunately I had to send my PC back. I had gotten rid of my box and they quickly dispatched another and arranged collection for me. It was gone for less than a week, it wasn't long at all. It got returned and its been working well. (I am having other issues but im sure theyll be resolved just as quick!)

9 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hello Jayne,

Thanks for leaving us a review,

I am glad to hear we was able to fix your issue with your PC. I am sorry to hear you are having some other issues, I have sent you over an email this morning and hopefully we can get this sorted out for you again as soon as possible.

Looking forward to hearing back from you,

Kind Regards,
Spencer Wood

Betygsatt 5 av 5 stjärnor

The computer arrived in perfect…

The computer arrived in perfect condition just as advertised and it has been working great.

27 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hi Pablo,

Thank you for taking the time to leave your review.

I'm glad to hear you chose AlphaSync to purchase your PC.

If we can help you with anything at all, Just let us know.

Regards,
Jake

Betygsatt 5 av 5 stjärnor

IT help has been great

IT help has been great, very responsive eventhough im pretty sure the warranty has expired.

While the system itself is my brothers I havee used it plenty of times to know that it is a solid system .

15 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hi Scotty,

I'm sorry to hear you came across these issues however I am glad to hear we was able to resolve this for you quickly.

We are always happy to help our customers when an issue arises.

Kind Regards,
Spencer Wood

Betygsatt 5 av 5 stjärnor

My PC was delivered next day and was…

My PC was delivered next day and was built to perfection, the team at alpha sync had also adjusted the bios to allow the ram to run at it's full 3666mhz straight out the box!

The team are super efficient at replying to any questions I've asked be that through social media or email and always show a genuine passion in wanting to resolve my issue.

All in all I will definitely be purchasing systems and hardware through Alphasync again and would 100% recommend this company to anybody looking for PC hardware or prebuilt!

-Leading class service
-leading class PC
-very satisfied customer!

10/10

Thanks,
Nathan

3 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hi Nathan,

Thank you for the feedback you have provided.

I'm happy to hear you are enjoying your AlphaSync system.

I can see you reached out to us regarding your faulty exhaust fan, this is not something we like to hear.

I've arranged for a spare fan to be sent out to you this should arrive early next week.

If you have any further issues we are always happy to help.

Regards,
Spencer

Betygsatt 5 av 5 stjärnor

Great PC, Good service too

The PC I bought is fantastic! Had a slight issue where my Fan hub had gone faulty within a month of buying the PC. However they were quick to replace the part completely free of charge and without question. Above all great service as well!

26 juli 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hello,

Thanks for leaving us a review.

We do apologies for the fault you encountered but we are glad we were able to resolve this within a quick time frame for you.

We pride ourselves on offering a top level of customer service, so it’s great to hear you were happy with this.

If we can help you with anything else, please just let us know.

Kind Regards,
Spencer Wood

Betygsatt 5 av 5 stjärnor

Fantastic Customer Service

Contacted Alphasync enquiring about memory modules for my Alphasync computer. Spencer Wood was quick to respond and gave great advice. Highly recommend them for a custom / pre-built pc. Very impressed.

3 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Morning Jonathan,

Thanks for leaving us your feedback.

I am glad we were able to assist you with your upgrade on your AlphaSync PC, we are always happy to help.

I hope you continue to enjoy your PC.

Kind Regards,
Spencer Wood

Betygsatt 5 av 5 stjärnor

New Alphasync bundle arrived on time…

New Alphasync bundle arrived on time and was very well packaged. After removing old motherboard from my tower I found that the new motherboard complete with processor and cooler a breeze to fit. When I first started the machine up and after going through the preliminary testing, I found that what I’ve got is a very fast machine. It’s quick to boot up and very quick at getting the information that I have inputted. All in all for my needs I have a great machine. I’m very pleased that I have purchased this bundle.

3 augusti 2023
Omdöme utan inbjudan
Logotyp för AlphaSync

Svar från AlphaSync

Hello Michael,

Thank you for choosing AlphaSync for you new bundle.

Its great to hear you are satisfied with your new purchase. If you need any help with anything please get in touch.

Thanks
Spencer Wood

Detta är Trustpilot

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