Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Wo... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alpha Gear Watches claim to be waterproof yet when I sent customer service an email Regarding my watch glitching their first response was did it get wet and I responded what’s it matter when they cla... Se mer
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I was a little skeptical at first about buying this watch did a little research on YouTube and Google and saw that a lot of people rave about it so I took a chance the watch came today and I'm very su... Se mer
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Customer service is wonderful. The delta pro watch is wonder working and all it calculates is amazing. The heart rate, stress levels and of course step counts. Helps take me be able to take far away s... Se mer
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Företagsinformation
Skrivet av företaget
AlphaGearUS is a proud American-based company that was established in Miami, FL in 2020. Our goal is to provide top-quality tactical gear and equipment to law enforcement, military personnel, first responders, and any proud hard worker! We understand the importance of having a reliable gear in critical situations and are dedicated to serving those who serve our communities.
Kontaktuppgifter
1559 nw 79 ave, 33126, doral, USA
- support@alphagear.us
- alphagear.us
4,2
Bra
1 tn omdömen
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The watches seem really nice
The watches seem really nice. I love their look and quality. The buying experience was great, and they arrived very quickly!
16 april 2026
Omdöme utan inbjudan
My first smart watch and I love it!
16 april 2026
Omdöme utan inbjudan
I tried to give this company a chance…
I tried to give this company a chance because the watches are very enticing. I have purchased Alpha, Bravo XL, and Bravo XL2. I have used and bought extended warranties for them all.
The biggest fraud claim is it being waterproof. The video that shows its waterproof capabilities, is exactly what happened [small water running over] and my watch went out. I used the water drain feature, shook the watch, and everything stopped. The screen no longer turns on and glitches when it tries.
Other than the false waterproof claim, it is a solid watch...
I now have no functioning Alpha Gear watch.
16 april 2026
Omdöme utan inbjudan
Alpha Gear Watches claim to be…
Alpha Gear Watches claim to be waterproof yet when I sent customer service an email
Regarding my watch glitching their first response was did it get wet and I responded what’s it matter when they claim to be waterproof and said yes it’s gotten wet. They then told me, well it’s not under warranty now and you’ll have to pay for a replacement watch. I wouldn’t recommend these watches to anyone as I believe they’re false advertising!
17 mars 2026
Omdöme utan inbjudan
Svar från AlphaGear
Sorry to hear this happened, that’s not the experience we want for anyone, we’d really like to review your case again and help you properly.
Please write to us at support@alphagear.us so we can make this right for you
Svar från AlphaGear
Happy to hear the ordering process was fast and easy with Alphagear, welcome to the AlphaGear community!
I got this watch today from my wife as…
I got this watch today from my wife as a birthday present, it’s amazing!
14 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
What an awesome gift and happy birthday to you, love hearing how much you’re enjoying your Alphagear watch already
Love the watch
Love the watch its what I need in my everyday work life outside. Had plenty of watches but none every lasted like this one
13 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Great to hear it’s holding up so well for you, thanks for choosing Alphagear, we appreciate you
Alpha Gear Chief watch
Gorgeous watch, setup is super simple. Love my watch so far! Got it for myself for my birthday and im glad I did, it's a great looking watch.
13 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
So glad to hear you’re loving your Chief watch! Happy birthday to you, enjoy it even more every day.
Thank you for choosing AlphaGear.
Thought it came with a lifetime warranty
13 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Thanks for your comment, Alphagear does offer a lifetime warranty.
If you need details, our team is here to help at support@alphagear.us
I paid extra for a metal band
I paid extra for a metal band. Over $20.00 and they sent me a metal band that is connected but half was grey and the other half was black and is ignoring all me emails about the problem and don't want to right the wrong at all so don't ever purchase from Alphagear if you care about costumer service. I sent them photos of the mistake and all. I would definitely find another smart watch or even apple watch. It's funny how I emailed you guys over a week ago but decided to ignore all of my emails until I wrote this review and you immediately wrote me but you guys ripped me off by sending two different colored bands and attaching them to each other.
11 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
We’re really sorry for the trouble with your band, that’s not the experience we want at Alphagear.
Our team is ready to help, please contact us at support@alphagear.us so we can review your case and assist you directly
Svar från AlphaGear
We’re glad the quick shipping and great quality stood out for you, thanks for choosing AlphaGear
So far I’m loving it comfortable great…
So far I’m loving it comfortable great speaker for talking but all around well worth the money
10 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
We’re so glad you’re loving your Alphagear watch, we happy to hear it’s comfortable and worth the investment. Thanks for choosing us
Extremely satisfied withy purchase.
Extremely satisfied withy purchase.
8 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Thanks for being part of the AlphaGear community
Loved my watch for the 20 days it…
Loved my watch for the 20 days it worked. The band broke 3 days in. Bought a new band on Amazon. Watch worked a couple more weeks before screen had lines in it and wouldn't allow me to swipe or see any functions. Contacted them through email since within my 30 day warranty and as of 2 weeks have received no response. I already have emailed you twice
22 mars 2026
Omdöme utan inbjudan
Svar från AlphaGear
We’re really sorry to hear this happened, that’s not the experience we want for you.
Our team can help you right away, please reach out again at support@alphagear.us so we can get this resolved for you
Love the watch
Love the watch, bought the Commander watch. Nice watch, only real issue I have in comparison to other smart watches I own is if it is away from my phone a bit long it resets entirely, time and all. Working where I work not allowed to bring phone in so it has no choice but to disconnect and resetting is an issue since I have to have a time to list on reports in emergencies or other events. Other wise the watch is absolutely beautiful and fits perfectly.
6 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
We’re really glad you love the commander watch and we’re sorry for the trouble with the resets, we know how important reliable time is for your work
If you’d like us to check this issue with you, our team is here to help at support@alphagear.us
Svar från AlphaGear
We’re glad the size, display, and build quality are meeting your expectations, thanks for choosing Alphagear
Excellent customer service arrived on…
Excellent customer service arrived on time and excellent condition
6 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Glad to hear everything arrived on time and in great condition, thanks for trusting Alphagear
Awesome watch love it
5 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Enjoy your watch, thanks for being part of the AlphaGear community!
excellent great product
4 april 2026
Omdöme utan inbjudan
Svar från AlphaGear
Thanks for being part of the Alphagear community
Svar från AlphaGear
We’re glad to hear ordering was easy and your watch arrived promptly, we appreciate you choosing Alphagear
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.