I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, great communication and a pleasure to deal with. From ease of website to ease of contact,ease of delivery,the whole thing I'd highly recommend them.
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I regularly buy my contact lenses from them and have always found the ordering process quick and easy. Good prices, reliable delivery, and no issues with my orders. Highly recommended
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usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mer
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Företagsinformation
Om Alensa.ie
Skrivet av företaget
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktuppgifter
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery on time,very reasonable,great…
Delivery on time,very reasonable,great to deal with,absolutely recommend this site
2 oktober 2025
Svar från Alensa.ie
We're happy to hear that you had a positive experience with our service! We appreciate your recommendation and are glad our delivery was on time and reasonable.
Svar från Alensa.ie
Hello Liza,
Thank you for the positive review.
We are glad to hear that you are happy with the fast delivery and our service.
Your support is very appreciated and we look forward to continue providing the same for you in the future as well!
Kind regards,
Alensa Customer Service Team
Can Recommend
Quick delivery and a very competitive price. Would definitely use this company again.
24 september 2025
Svar från Alensa.ie
We're happy to hear that you received quick delivery at a competitive price. Thank you for your positive feedback; we appreciate you considering us for future needs.
Great customer service
Made my usual order of contact lenses but I never got them by UPS's fault. Alensa customer service was very helpful and a new parcel was shipped shortly.
17 september 2025
Svar från Alensa.ie
Hello Sasa,
Thank you for the positive review.
We are sorry to hear that there was an issue with the delivery but we are glad to learn that it was promptly resolved and that the replacement parcel has been sent shortly.
Thank you for choosing us and for your support!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hallo,
Vielen Dank für Ihre Rückmeldung! Es freut uns sehr, dass Sie mit unserer schnellen und pünktlichen Lieferung zufrieden sind. Wir geben unser Bestes, um Ihnen stets den besten Service zu bieten, und freuen uns schon auf Ihre nächste Bestellung.
Mit freundlichen Grüßen,
Alensa Kundenservice-Team
Svar från Alensa.ie
Здравствуйте,
Спасибо большое за ваш отзыв! Нам очень приятно, что вы остались довольны сервисом и быстрой доставкой. Мы всегда рады вашим заказам и постараемся и дальше радовать вас высоким уровнем обслуживания.
С уважением,
Команда службы поддержки Alensa
Good price, Quick Delivery. Better than Vision Direct.
Good price. Quick no nonsense delivery. I switched to Alensa from VisionDirect.ie who ship to Ireland from the UK leading to import duty charges.
7 augusti 2025
Svar från Alensa.ie
Hello,
Thank you for the positive review.
We are glad you found our prices competitive and our delivery quick and hassle-free. We truly appreciate you choosing us for your eye care needs and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Great value very quick delivery
4 augusti 2025
Svar från Alensa.ie
Hello SIubhan,
Thank you for the positive review. It is very appreciated.
We are glad to hear that your parcel has arrived quickly!
Kind regards,
Alensa Customer Service Team
I haven’t received my parcel
I haven’t received my parcel - it’s ended up in cork! I live in Louth - I provided the correct address - the parcel is still in cork!
1 augusti 2025
Svar från Alensa.ie
Hello,
We are sorry to hear that your parcel has not been delivered yet. Please contact us at info@alensa.ie with your order details so we can investigate the issue with the couriers and get this resolved for you as quickly as possible.
Thank you for your patience.
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Alan,
Thank you for the positive review.
We are glad to hear that you are happy with our products, service, and pricing.
Your support means a lot to us, and we look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Delivery in one day !!
The order arrived exactly in the following day. Everything perfect.
I have bought many times lenses from competitors , none of them delivered the order in one day. I find this very important because some times I was out of lenses and service provided by others was not that fast. Packaging and freshness of contact lenses is amazing. Expiring in 2029.
Also the price was unbeatable. I will buy again.
29 juli 2025
Svar från Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that you are satisfied with the quick delivery and the quality of the received product! It is great to know that we have managed to meet your expectations.
We wish you a nice day and look forward to serving you again the future as well!
Kind regards,
Alensa Customer Service Team
Excellent Customer Service
My initial review was not a good one but that was due to UPS being incompetent. The Customer support I received from Alensa was excellent and all my previous purchases have been without issue.
29 juli 2025
Omdöme utan inbjudan
Svar från Alensa.ie
Hello Laura,
Thank you for the positive review.
We are sorry to hear that UPS caused issues with the delivery, but we are very glad we were able to assist you and turn the experience around. We truly appreciate your continued trust in Alensa and are happy to hear your previous purchases have gone smoothly.
If you ever need anything, please feel free to reach out to us.
Kind regards,
Alensa Customer Service Team
Good service but …
Good but unfortunately if you live in West Cork the couriers, Lastway and UselessParcelService are beyond a joke. Delivery is at their convenience , not yours, the customer. The last two orders have been painful so I will be going elsewhere in the future.
29 juli 2025
Omdöme utan inbjudan
Svar från Alensa.ie
Hello Rob,
Thank you for your feedback, and we are sorry to hear about your negative experience with the couriers.
While we rely on third-party couriers to complete the deliveries of the orders, we understand that service can vary depending on the provider and location. We will, of course, be reviewing our delivery partners and looking into ways we can better serve customers in areas like West Cork.
We truly appreciate your support and hope you'll consider giving us another chance in the future. Your experience matters to us, and we are committed to improving it.
Kind regards,
Alensa Customer Service Team
Excellent service
Excellent service. Always arrive on time. placed an order and paid extra for 1-2 days, called up customer service and they reasssured me they would mail monday and i got them wednesday. fantastic. would love a little discount code for all the loyal custom
14 juli 2025
Svar från Alensa.ie
Hello Claire,
Thank you for the positive review.
We are glad to hear you have had excellent service and that our team has been punctual and helpful. Your loyalty means a lot to us, and we will pass along your suggestion about a discount code.
Thanks again for your support!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Anna,
Thank you for the positive review.
We are glad to hear you are happy with our fast shipping, great prices, product quality, and wide selection. Providing a smooth and satisfying shopping experience is what we strive for, and it is great to know we met your expectations.
We wish you a great day and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello George,
Thank you for the positive review.
We are glad to hear your order arrived quickly and without any issues. It is also wonderful to know you have had a positive experience with us, including from our Ukrainian site — your continued trust truly means a lot.
We wish you a great day and look forward to serving you again!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Mark,
Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly and that you are satisfied with the range of products that we offer and their pricing.
Your support is very appreciated and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
I ordered my lenses and received them…
I ordered my lenses and received them the next day.
2 juli 2025
Svar från Alensa.ie
Hello Gerard,
Thank you for the positive review.
We are glad to hear that your parcel has arrived quickly.
Your support is very appreciated and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
I had good experience purchasing in…
I had such a good experience purchasing in Alensa.ie
6 juli 2025
Omdöme utan inbjudan
Svar från Alensa.ie
Hello,
Thank you for the positive review. It is very appreciated.
We are glad to hear that your experience has been a good one. We really appreciate your support and hope to see you again soon!
Kind regards,
Alensa Customer Service Team
All lens and accessories arrive ahead…
All lens and accessories arrive ahead on expected time. previously when i ordered wrong item in error, changing it was straightforward and no hassel
11 juni 2025
Svar från Alensa.ie
Hello Niall,
Thank you for the positive review.
We are glad to hear that the parcel has arrived within the expected time and that all was well. We are also glad we could quickly resolve the issue with the incorrectly ordered item. Your satisfaction means a lot to us, and we are always here to help if you need anything in the future.
Kind regards,
Alensa Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.