I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, great communication and a pleasure to deal with. From ease of website to ease of contact,ease of delivery,the whole thing I'd highly recommend them.
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I regularly buy my contact lenses from them and have always found the ordering process quick and easy. Good prices, reliable delivery, and no issues with my orders. Highly recommended
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usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mer
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Företagsinformation
Om Alensa.ie
Skrivet av företaget
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktuppgifter
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I would have giving them 5 stars if the…
I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much
25 februari 2026
Svar från Alensa.ie
Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team
Svar från Alensa.ie
So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team
Svar från Alensa.ie
Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team
Svar från Alensa.ie
What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team
150%
Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.
20 februari 2026
Svar från Alensa.ie
Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team
Quick delivery and super prices
Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.
20 februari 2026
Svar från Alensa.ie
We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team
Great products and fast delivery.
Great products and always a good stock of products available. Fast delivery. Have ordered previously and will continue to order with Alensa.
16 februari 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Thank you, Georgina! It’s wonderful to hear you keep coming back — great stock and fast delivery is what we work hard to deliver every time. We look forward to your next order! Kind regards, Your Alensa Team
Svar från Alensa.ie
Always a pleasure, Samira! Fast delivery and hassle-free ordering — exactly what we aim for every time. We look forward to your next visit! Kind regards, Your Alensa Team
Easy to order with repeat orders
Easy to order with repeat orders. Always Quick to deliver.
4 februari 2026
Svar från Alensa.ie
Hello,
Thank you for the positive review.
We are happy to hear that you found the ordering process to be easy and that you appreciated our quick delivery. We look forward to your next order!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Francis,
Thank you for the positive review.
We are glad to hear that you are happy with the received product.
Your feedback is very appreciated and we look forward to serving you again in the future as well.
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Mary,
Thank you for the positive review.
It is great to know that you would recommend us and we look forward to serving you again if you ever need anything else in the future as well!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello,
Thank you for the positive review. We are so glad to hear that you enjoyed our fast delivery and found our website to be good.
Your feedback is very appreciated and we look forward to serving you again in the future as well.
Kind regards,
Alensa Customer Service Team
All round excellence
Fast delivery. Very reasonable pricing. No delivery fee over a certain amount.
19 januari 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hello Jennifer,
Thank you for the positive review.
We are so glad to hear that you enjoyed our fast delivery and competitive pricing.
We wish you a nice day and look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Replacement issue
Ordered some Gucci sunglasses on Alensa.ie on Dec 12th. They arrived on Dec 30th. Upon opening them on I could see immediately the frame was bent (one lens was bent inwards) which made them so crooked you couldn’t wear them. I contacted customer service with photos and asked for a replacement pair. They apologised and sent me a free post return label via email. I asked if I would be sent a replacement and their reply was ‘we will get back to you when the glasses are back’. The return took a further 16 days after which I received a refund without follow up communication on a replacement. Not completely unsatisfactory as I got my money back and was replied to, however, I would have preferred better communication about replacing not being an option and obviously a non-damaged pair of glasses in the first place. I have reordered elsewhere now.
20 januari 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hello Jorien,
Thank you for your honest feedback. Please accept our sincere apologies for the condition of the sunglasses upon arrival.
We always aim to compensate for damaged items as quickly as possible. However, in cases where the specific item is no longer in stock or does not pass a final quality check before dispatch, a refund is issued to ensure fair compensation. We clearly missed the opportunity to explain this to you in advance, and for that, we are truly sorry.
We understand how disappointing this experience must have been, especially when you were expecting a replacement, and fully agree that clearer and more proactive communication should have been provided throughout the process. Your comments have been shared with our offices so we can improve how we handle similar situations in the future.
Thank you again for taking the time to share your experience. While we regret that this led you to order elsewhere, we appreciate your feedback and hope we may have the opportunity to serve you again under better circumstances.
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Magda,
Thank you for the positive review. We are glad to hear that all went well!
Your recommendation means a lot to us and we look forward to serving you again in the future too.
Kind regards,
Alensa Customer Service Team
Ordered a few times
Ordered a few times. Great selection of items. Had to contact customer service once, and the service was very good. They solved the problem quickly. Highly recommended.
9 januari 2026
Svar från Alensa.ie
Hello Kristina,
Thank you for the positive review.
We are happy to hear that you have enjoyed our selection of products and that our customer service team was able to assist you quickly when you needed it.
Your recommendation means a lot to us and we look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Excellent Customer Service
I didn't receive an order from 1st December by Christmas, and whilst the issue was with the delivery company, the customer service in Alensa were excellent. They ensured a replacememt order was sent out the day I contacted them and I received it the next morning by courier - at no charge to me. Absolutely thrilled with this repsonse. Excellent!
8 januari 2026
Svar från Alensa.ie
Hello Dee,
Thank you for the positive review.
It is great to hear that our team was able to turn your experience around quickly and that the issue has been addressed and solved promptly. We truly appreciate your patience and your decision to share this feedback.
We look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Svar från Alensa.ie
Hello Kim,
Thank you for the positive review.
We are glad to hear that you enjoyed our quick delivery!
Kind regards,
Alensa Customer Service Team
Quick shipping!
I’m always using Alensa .ie to buy my favorite contact lenses. If i order in the morning - i have my package on the next day. It is very important for me 😊
18 december 2025
Svar från Alensa.ie
Hello Natalia,
Thank you for the positive review and for being a loyal customer!
We are glad to hear about your positive experience with Alensa and that your order has always arrived quickly.
We wish you a nice day and look forward to serving you again in the future as well!
Kind regards,
Alensa Customer Service Team
Stop emailing me
17 december 2025
Svar från Alensa.ie
We are sorry our emails cause you inconveniences. Please, email us your email address (or the one you wish to stop receiving our emails at), and we will make sure to send you emails no more.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.