I was in a huge rush trying to get contact lenses ahead of a big trip, I ordered them at 2pm on Wednesday and opted for the express delivery and got them by 2pm Thursday - this was such a huge rel... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great company, great communication and a pleasure to deal with. From ease of website to ease of contact,ease of delivery,the whole thing I'd highly recommend them.
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I regularly buy my contact lenses from them and have always found the ordering process quick and easy. Good prices, reliable delivery, and no issues with my orders. Highly recommended
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usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Se mer
Företaget har svarat
Företagsinformation
Om Alensa.ie
Skrivet av företaget
Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.
Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.
Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.
Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.
No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.
High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.
TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.
Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.
Kontaktuppgifter
Dublin, Irland
- +353818665717
- info@alensa.ie
- alensa.ie
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Alensa.ie
Dear customer,
Thank you — simple and to the point, which is exactly how we want the experience to be! Glad the delivery was fast and the price worked for you.
We hope to see you again.
Best regards,
Aoife
Alensa Customer Care Team
Good value
Good value, but the most important, fast, really fast delivery
13 april 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hello,
Thank you — and yes, we do pride ourselves on getting orders out quickly! We're glad the value came through alongside the speed.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Always excellent free delivery times
Always excellent free delivery times. Ordered on a Tuesday and delivered in Dublin on Friday morning.
Great value and great service 👏
7 april 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hi Cathal,
Ordered Tuesday, delivered to Dublin Friday — that's exactly how we want it to work! Thank you for taking the time to share this. We're glad the value and delivery both held up.
We look forward to serving you again.
Best regards,
Aoife
Alensa Customer Care Team
Delivery very fast & great daily…
Delivery very fast & great daily contact lens as I can’t get them any where else on my prescription…
10 april 2026
Svar från Alensa.ie
Hi Carol,
Really glad we could help — especially with lenses on a harder-to-find prescription. Fast delivery and access to the right products is exactly what Alensa is here for.
We'll always be here whenever you need us.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Nerijus,
Thank you — so glad to hear the delivery and service hit the mark! We'll keep working hard to make every order just as smooth.
We look forward to seeing you again soon.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Dear customer,
Thank you for the kind words! We're very happy to hear the delivery came through quickly and that everything went well.
We hope to see you again soon.
Best regards,
Aoife
Alensa Customer Care Team
I always buy from here love there…
I always buy from here love there contacts and fast delivery and good customer service .I wish they had yearly coloured lenses but .
12 mars 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hi Rachel,
Always lovely to hear from a loyal customer — thank you! We're glad the lenses, delivery, and support have all been working well for you. Your note about yearly coloured lenses has been noted too — feedback like that genuinely helps us think about what to stock.
We'll be here whenever you need us next.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Deirdre,
Thank you — always great to hear this! Great service and fast delivery are two things we really focus on, so we're glad they both came through for you.
We look forward to seeing you again.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Michelle,
Unbeatable prices and great delivery — that's exactly what we aim for at Alensa! Thank you for taking the time to say so.
We appreciate your trust and look forward to your next order.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Hi Fikat,
Efficiency and reliable delivery times are something we genuinely care about here — so thank you for noticing and for sharing this! Really glad it all came together well.
We'd love to welcome you back soon.
Best regards,
Aoife
Alensa Customer Care Team
Svar från Alensa.ie
Dear customer,
Thank you! Quick service and fast delivery is exactly what we aim for with every Alensa order, and it's great to hear it worked out that way.
We hope to see you again soon.
Best regards,
Aoife
Alensa Customer Care Team
AVOID THIS SHOP
AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.
12 februari 2026
Omdöme utan inbjudan
Svar från Alensa.ie
Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team
Was a regular costumer I absolutely…
Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.
11 mars 2026
Svar från Alensa.ie
Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team
First started ordering contacts and…
First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.
11 december 2025
Svar från Alensa.ie
Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team
I have to say that this company is…
I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.
14 mars 2026
Omdöme utan inbjudan
Svar från Alensa.ie
We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team
Excellent service as usual.Would highly…
Excellent service as usual.Would highly recommend.Thank you.
27 februari 2026
Svar från Alensa.ie
We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team
Excellent service I recommend.
20 februari 2026
Svar från Alensa.ie
We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team
Svar från Alensa.ie
Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team
Amazing quality and prices.
9 december 2025
Svar från Alensa.ie
Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team
usually great but on this occasion my…
usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located
*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!
19 februari 2026
Svar från Alensa.ie
Dear Niamh,
we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.
We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.