Bought the black 'Goer' ankle boot on 29 December 2025. Have worn them a maximum of ten times since purchase and only worn for commuting, so no heavy wear. Despite this, last week the sole... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought a pair of Boots in the sale but on arrival and initial try on, they were faulty as the leather lacquer peeled off. Instantly emailed Aldo with videos and photos and they quickly responded, orga... Se mer
Via the chat bot customer feedback I was able to request claim for my lost item and glad the resolution is sorted and fund heading back to my account. Super customer service I must say.
Truly awful, paid for next day delivery, parcel is still awaiting shipping some 3 days later, customer service is non existent, I don’t know what’s happened of late to this company, but I certainly wo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Five decades ago, a young Aldo Bensadoun (or as he is affectionately known, Mr. B) set out to realize his dream of becoming the best shoe retailer in the world and the rest is history.
Kontaktuppgifter
124 City Road, EC1V 2NX, London, Storbritannien
- support@aldoshoes.co.uk
- aldoshoes.co.uk
3,4
Medel
390 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 11 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ❤️ ALDO SHOES
Aldo Shoes is a brand that I love because of quality and style - classic or avangard, although the prices aren't so accessible but worth in quality.
My last experience with Aldo refunds, Escalations Manager and store staff are highly positive. They are good professionals, attentive and very helpful.
I highly recommend Aldo UK to everyone
13 augusti 2025
Omdöme utan inbjudan
The quality of the material is poor
The quality of the material is poor. Not up to Aldo Standards.
12 augusti 2025
Omdöme utan inbjudan
Worth it at the sale price and great service
Worth it at the sale price - a fantastic pair of shoes and efficient next day delivery
7 augusti 2025
Omdöme utan inbjudan
Disappointed soles were marked
I was not happy when I received the shoes as they were marked on the sole and looked like they had been worn. As the person who dealt with my complaint said they had been worn in the shop but not outside. They offered me a 30% refund which I accepted. Very prompt response and conclusion. The complaint was dealt with efficiently. I was happy with the outcome.
14 augusti 2025
Omdöme utan inbjudan
I have previously brought from Aldo a…
I have previously brought from Aldo a number of times and the quality is always amazing, I have shows over 10 years old.
I ordered some and they arrived, the quality wasn’t great and the strap was missing. I was so disappointed, however I contacted Aldo and there customer service has been absolutely incredible and I will continue to buy from them.
14 augusti 2025
Omdöme utan inbjudan
Large sizing
Love the styling but unfortunately on this occasion, the size came up way to big.
8 augusti 2025
Omdöme utan inbjudan
Online order
I orders shoulder bag and sun glasses, love the bag and quality is very premium. Glasses are also very good but unfortunately size is not suitable to my face. 🤭🥰
6 augusti 2025
Omdöme utan inbjudan
products are in good quality
1 augusti 2025
Omdöme utan inbjudan
Great experience and high quality goods
The website is easy to navigate and the ordering process is straightforward. Items are always delivered on time and the quality of the goods is always high.
8 augusti 2025
Omdöme utan inbjudan
Fabulous customer service and I love…
Fabulous customer service and I love the unique style of shoes. I'll be getting more!
4 augusti 2025
Omdöme utan inbjudan
Fast delivery and the quality of the…
Fast delivery and the quality of the sandals is superb, I have a slim fit, normally I wear 38 but ordered 4.5 it also size well. Thanks
26 juli 2025
Omdöme utan inbjudan
Great
Great. Sandals were lovely quality and looked exactly the same as the website photos (sometimes they don’t and colour varies). Really pleased. Fast delivery too.
25 juli 2025
Omdöme utan inbjudan
Prompt delivery and comfy shoes.
Prompt delivery and comfy shoes.
The sizing is not always right, depending on the type of shoe, but still worth a try.
25 juli 2025
Omdöme utan inbjudan
Fantastic quality shoes
Fantastic quality shoes . Packaging first class, delivery first class .. very happy customer who will shop again .
1 augusti 2025
Omdöme utan inbjudan
A holiday find
I saw a gorgeous pair of sandals on holiday, looked and found them online. They were reduced and in stock in my size. Placed an order and they were delivered and waiting for me when I got home. They are so comfortable and the colour means they go with any outfit.
12 juli 2025
Omdöme utan inbjudan
Bluewater Poor
Bluewater. Poor. Only popped in to get some shoes that my mum saw last week.
Guy behind till with beard, said "mate what size though becuase theyre very limited" in a really patronising way. Felt like he didnt want to serve me and was as if I felt ushered out the shop. Wasnt even busy, only had 1 customer.
25 juli 2025
Omdöme utan inbjudan
Svar från Aldo Shoes UK
Thank you for taking the time to share your feedback, and I am very sorry to hear about your experience at our Bluewater store.
We appreciate you bringing this to our attention, and we will ensure your comments are shared with the store team so this can be addressed internally.
If you would like to provide us with further details so we can look into this matter properly, please feel free to reach out via our contact form here:
https://aldoshoes.co.uk/pages/contact-form
We appreciate you taking the time to let us know and hope to restore your confidence in shopping with ALDO.
Really supportive customer service!
23 juli 2025
Omdöme utan inbjudan
Right heel height & comfortable
The heel was pretty but stable so it was comfortable to stand and walk in.
19 juli 2025
Omdöme utan inbjudan
Absolutely love my purchase !
17 juli 2025
Omdöme utan inbjudan
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