Super easy to work with everyone at Alchemy. They helped answer any questions I had and the 30 day return period made it easy to test the bike before I felt locked into buying it. One note, once you t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.... Se mer
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe ju... Se mer
Företaget har svarat
Just upgraded my old first generation Arktos to the newest Arktos. I loved my old Arktos, but WOW - the new generation Arktos is a dream to ride! From climbing to descending to handling - everything... Se mer
Företagsinformation
Skrivet av företaget
Custom, Fabricator-Direct Bikes from Golden, CO.
Kontaktuppgifter
18475 W Colfax Ave, Unit 140, 80401, Golden, USA
- 720) 535-4444
- hello@alchemybikes.com
- alchemybikes.com
4,4
Utmärkt
186 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Might be going back for bike #3....!
My first experience was building a titanium gravel bike. I brought in the gravel bike I was riding at the time, and a custom road bike that is extremely comfortable to ride. I wanted this Alchemy gravel bike to be as comfortable as my road bike, but could also handle gravel roads like the current gravel bike but also go off the beaten path like a mountain bike. While I didn't need for this new gravel bike to handle technical mountain bike trails, I wanted it to handle single track that had some roots and rocks. What ended up being built was an amazing and comfortable gravel bike that was extremely versatile, stable, and rowdy-FUN! I couldn't be happier with the entire process and I absolutely love my gravel bike!
My first experience was great, that I went back when I was looking to upgrade my mountain bike. Alchemy was the ONLY bike shop that had demo bikes. While I would be more comfortable on a small frame, the Arktos 130, that has 'flip chip' where the back wheel could be swapped between 27.5 and 29, the medium frame with the smaller wheel made this bike easy to ride. I'm barely 5'4" and the Arktos 130 mixed wheel pedals easy uphill, goes up and over and down stuff easily with the bigger wheel upfront, but easy to get through turns with the smaller wheel in the back. It feels like it hugs the trail with ease making the flowy stuff fun and fast!
N+1!!
18 juli 2022
Omdöme utan inbjudan
Awesome service,Bike came with…
Awesome service,Bike came with unexpected extras and was setup ready to ride.Bike feels awesome so far.
7 november 2022
Arktos 120
Ordering was easy. Alchemy took my measurements and other data and used them to configure the bike for me prior to shipping. Bike came well packed and mostly assembled. Good communication from Alchemy during the process and great customer service.
14 november 2022
After the Best bike buying experience…
After the Best bike buying experience I've ever had and now am in love with this bike,
So I have an important question for Alchemy?
"Will you marry me"
18 oktober 2022
If you get a bike don't get a custom one
My experience on getting a new custom road bike was abysmal. Per reviews it seems OK if you are getting a prefab one (you can take that back) - My real issue was the toe overlap, it was way too much for my tastes.
Bryce was both dismissive and condescending to me during all of this. I was no peach to work with but then again I had 10K invested
6 maj 2022
Svar från Alchemy Bikes
Ah, yes! The dreaded issues that can come from the challenges of custom bike geo are very real. We are sad to hear about your negative experience. We are always striving to improve the experience for our riders, so we will surely take this to heart. Love it when someone admits their own share of the responsibility for a negative experience, but we believe the responsibility lies with the seller. It's rare, but sometimes the custom experience lends itself to missed expectations and for that, we are sorry. Thank you for your review! We will do better.
Very responsive customer service and…
Very responsive customer service and quick delivery
30 juni 2022
Didn’t appreciate the (condescending)…
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe just hire nice people. Definitely does not make me want to spend more $ on another bike if they give 0 F’s toward an existing customer.
23 november 2022
Svar från Alchemy Bikes
Thank you for letting us know! We are absolutely dedicated to making our riders' experiences the best they can possibly be. We absolutely love our customers, so let's figure out how to make this one right for you. Someone from our team will reach out today. We are committed to you!
Best bike “shop” I have ever bought…
Best bike “shop” I have ever bought from. Totally dialed in from the moment it got home. I would recommend and purchase from Alchemy again.
21 juli 2022
Very knowledge stab bike came ready
9 november 2022
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