Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Skrivet av företaget
Met with Sam F for sales. Who was very kind and pleasant. A bike engineer named Ricardo G. He helped assemble and repair a lot of in-transit damage done to my bike. He was friendly, I credibly knowledgeable and capable and all in all a pleasure to chat with. Many thanks to both of you as well everyone at Giant!
Always a friendly welcome and expert advice in store. Good value sales when I bought my Giant Contend SL. Top notch maintenance and repair of both my Giant road bike and my Specialized electric mountain bike from Ricardo and the team. Highly recommended.
Ricardo did a really excellent job servicing my bike and it’s clear he really knows his stuff. Great experience all round with this shop- friendly reliable and informative!
It's not just great,it is very amazing, I am very passionate about my review because I am very interested in your product.
My gravel is now like new with the help of Simon and Ricardo. They went the extra mile to have the bike fixed on time at a competitive price. I really feel relieved to know that I have a A team to cover my back. Merci Nico
Svar från Giant Edinburgh
Hi Nicolas,
Thank you very much for the review we are so glad you are happy with the repair and look forward to seeing you again soon.
Kind regards Giant store Edinburgh
Friendly and very efficient service for my bike - made potential cost of additional work clear but only did what was necessary
Svar från Giant Edinburgh
Hi,
thanks for the amazing review
we hope to see to in store again soon
thanks Giant store Edinburgh
Booked the bike in for work on the rear derailleurs. Ricardo knew what he was doing and kept me informed all the way as work progressed and issues uncovered. No unnecessary work added. Bike back in time for weekends sportive with advice on managing the situation as lack of parts meant a full repair was impossible
Great service from friendly staff - communication and repair turnaround was first class and pricing was very reasonable.
Will visit again for service and repair work.
The friendly and experienced team sorted out issues with my Genesis tour de fer quickly and at a reasonable price. What else can you ask for?
What a great team! Very knowledgeable and honest. I don’t let just any mechanic to touch my bikes (enduro and gravel) but with Ricardo you can just relax because he’ll make sure that your bike will only leave the shop at its best. He always explains what it’s needed done and what can be saved or wait, a real professional!
Purchased new giant TCR road bike in February in sale, at what last months' riding has shown to be an incredible bargain. Bike exceeds expectations in comfort and performance. Has run smoothly since day one. Just collected from initial free service check, with a few very minor adjustments. Customer service from all the team and Ricardo's setting up & tuning of very high standard. A very positive experience overall.
Svar från Giant Edinburgh
Hi George,
Thanks for taking the time to give us a review we are so pleased you're happy with the bike, hope to see you back in store soon.
King regards Giant Store Edinburgh
Brilliant service from Ricardo in prep for the Loch Ness Etape, really helpful and chased a warranty claim for a faulty freewheel hub assembly. Great team in the shop!
Svar från Giant Edinburgh
Thanks for the review! Glad to help and hope you have a good Etape!
Giant Store Edinburgh
I had a small issue with my front SRAM derailleur. I came to the shop and Simon booked me in for a gear adjustment. Everything was sorted in no time. When I came to collect my bicycle Ricardo explained to me how to adjust gears using SRAM micro adjustments feature, he also updated my gears firmware. It was very helpful and pleasant visit
Svar från Giant Edinburgh
Hi,
Thanks for the revue hope to see you in store again soon.
Kind regards Giant store Edinburgh
Dropped my bike in here at 3 o’clock on Friday with what I assumed was a destroyed rear derailleur, Ricardo had it repaired and ready to be collected within 2 hours, cost me £12. A great example of great service from a local shop, I’ll be back.
Svar från Giant Edinburgh
Thanks for your review. we try our best to get you back up and running as quick as possible.
Thanks Giant store Edinburgh
Ended up coming here as the canonmills shop was fully booked. Very friendly helpful staff. Was booked in for a service on the Sunday but didn’t get it back until Tuesday(which wasn’t a problem) they fixed all the little noises you kinda grow accustomed to if your bike hasn’t been serviced for a while. Breaks and gear changing all crisp and tight, can’t be happier. Will definitely be going back there for my next service!
Thanks guys!✌️
Another good experience with Edinburgh Bike Co-op in their specialist Giant shop. Knowledgeable and helpful, and always friendly.
Great job Simon and Ricardo. Looked after the bike and my finances by finding the most cost efficient and reliable solution to my old disc brakes.
Excellent proactive, friendly, professional, well-informed, speedy service. Great to have a decent bike shop back in the area.
Svar från Giant Edinburgh
Hi Ross,
Thank you for the review, Hope to see you again soon.
Kind regards Giant Store Edinburgh
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