Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer
Företaget har svarat
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer
Företagsinformation
Skrivet av företaget
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktuppgifter
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Utmärkt
574 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
So far so good no complaints
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Terrific Alarm Service
Great price, great help, and great procedures. I am delighted with the service.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick to respond with a call to home…
Quick to respond with a call to home even on a false alarm i feel secure that dispach would be just as quick on any needed resopnse
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great technical support
Great technical support. Willl get out of their way to help set you up with zones, codes etc.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
poor support
The support lines are only open normal business hours west coast time. This is not very helpful for east coast customer.
Additionally receiving error codes from a zone that no one could tell me where the zone was in the store. Though we did identify all zones when they took over the service.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Hello!
Thank you for your feedback! It's so valuable to us. We're always trying to improve our service value, quality & responsiveness. It looks like there is an opportunity to make things better for our East Coast customers! Give us a chance to improve your customer service experience with us. Please reach out to alex@alarmrelay.com & we will make sure that you're taken care of.
Very satisfied customers
We have been customers for more than 3 years mow and are extremely satisfied with the service. Local companies at their best.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
efficient,friendly
efficient,friendly, service i happily recommend and you Can't beat the price.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Always been on point with a quick…
Always been on point with a quick response when an alert has gone off.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick response.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I like them
I like them, never had problems, about 7 years with the company. Customer care very fast and helpful, you never sit on hold. I strongly recommend!
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
I have had Alarm Relay service for about 5 years and they have been great. Very quick to respond to alarms... and there is always someone there to take a call if you need service. Works perfectly with my Ademco Honeywell internet connected panel and the Total Connect platform.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very reliable
Very reliable, quick and reasonably priced. Recommend this company to all our friends.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Jut has been an incredible service you…
Jut has been an incredible service you have provided and thank you for the referal check,,you guys are great, orbettr said you people are great
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Been with alarm relay going on two…
Been with alarm relay going on two years and never had any problems. All the false alarms have been our fault and they were quick to call us to check out the situation.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
In 2 years I have accidentally tripped…
In 2 years I have accidentally tripped my alarm twice. Both times I was called immediately. The person calling was polite. I was asked for my password and all was good. I worked in the alarm industry for years and installed my own system. Alarm relay talked me through programming my alarm so that it worked with their central office. No other company seemed to want to do this. Best of all the cost is less then half of what I would pay elsewhere.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
You are awesome!
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay is very dependable
Alarm Relay is very dependable. They contacted me when I had an alarm signal during my vacation and asked to dispatch the police if I wanted. It turned out to be a wind on the garage door setting off the alarm. They followed up when I got home and deactivated the alarm to make sure everything was OK. I am very pleased with their service.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
What you see is what you get
What you see is what you get! Very professional and helpful!
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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