Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer
Företaget har svarat
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer
Företagsinformation
Skrivet av företaget
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktuppgifter
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Utmärkt
574 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very professional fast and promt they…
Very professional fast and promt they really just do their job. I know home is safe
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Price increase make Alarm Relay not…
Price increase make Alarm Relay not attractive any more.
sorry, but I have 3 local vendors that will monitor cellular or LTE with mobile app for less then $18..
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for your feedback! One of our primary goals as a monitoring provider is to remain competitive. We'd love to have a chat with you to discuss your current rates & see how we can make things appealing to you from a cost/service perspective. If you're interested in getting a better deal, please reach out to alex@alarmrelay.com. We appreciate the business!
Outstanding customer service.
Service has been great. Response to alarms is as fast as the previous 3 letter company I was with and I am paying 1/4 the rate. I recently had issues with my phone line a Alarm Relay helped get me setup with WiFi based monitoring which is much faster and has more capability. I regularly recommend Alarm Relay to friends.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Sensitivity
When the system was installed we took out the ADT system it took 2 months before ADT realized their system was offline.
2 days after the Alarm Relay system was installed I had to make a sensitivity adjustment, I got a call the second I adjusted the sensitivity for one of the sensors.
ADT just does not understand
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Reliable source
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very helpful and excellent service and…
Very helpful and excellent service and a fraction of cost compared to other security companies...A+++
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great value,only reason I give 4 stars…
Great value,only reason I give 4 stars is the app for mobile device is awful.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service at reasonable cost
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
They are the best company that I ever…
They are the best company that I ever met.
I'm truly satisfied with them. They helped me get all set up with my super high tech alarm via the phone. I purchased everything through ebay that I didn't have. I was previously an alarm client with another company but I wanted to get super high tech. I had a competitor come over, I signed up with them, but I cancelled within three days. I was going to get garage door opening via the phone, turning on the alarm via the phone, turn on and off lights via the phone, unlock deadbolts via the phone and Alarm Relay did everything the other company offered and their price was much better. I got everything that a competitor was offering for less but I did everything myself and I am super handy. It did take awhile to get up because I needed to upgrade my panel, go wireless with a cell back up, get new key pads, everything my choice. No, I do not work there. Enjoy.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
great service and a fair price!
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Good service
Good service, great price. Have been a customer for over ten years
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Everything ADT did for one fourth the…
Everything ADT did for one fourth the costs quick response when I accidentally trip it
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
The cost of the monitoring is minimal…
The cost of the monitoring is minimal compared to the other security companies. I have been recommending them to a lot of family and friends.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
We have been very happy with there…
We have been very happy with there service when we had trouble with 1 station they even helped with fixing it. We have been with them for a few years.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Although they have no maintenance…
Although they have no maintenance service to provide, the monitoring service is excellent.
2 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
No complaints whatsoever!
No complaints whatsoever. Service as expected. Great price. They call as they should during any alarm event or equipment malfunction. Tech support always great. Recommended.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Never had any issues with Alarm Relay
Never had any issues with Alarm Relay. Installation was easy with the technician over the phone and the system worked flawlessly. Always responded quickly whenever I accidently would trigger the alarm which always gave me piece of mind if there was any unauthorized entry, they would be on top of it.
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
they have been reliable and great to…
they have been reliable and great to monitor my house. thanks!
1 juni 2018
Omdöme utan inbjudan
Svar från Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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