Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer
Företaget har svarat
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer
Företagsinformation
Skrivet av företaget
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Kontaktuppgifter
111 S Marshall Avenue, 92020, El Cajon, USA
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Same Service As Big Brands, Costs Less
Exactly the same service you get from name brand security companies, but at 1/5 the price. Awesome.

Svar från Alarm Relay
Would like to see the annual cost…
Would like to see the annual cost stabilized

Svar från Alarm Relay
Alarm Relay gives me confidence in my home security!
Alarm Relay has reasonable prices for home security, and they always respond promptly when I've accidentally set off the alarm. I've recommended this company to friends.

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Great service
Great service. They call me right away when I trigger my alarm by mistake and make sure I am ok.

Svar från Alarm Relay
Did not like working with this company
Did not like working with this company. Canceled contract less than a year into service with them. Not easy to work with and alarm techs could not get my system to work with my VOIP.
Refused to refund the rest of my money based on balance of unused contract.

Svar från Alarm Relay
I have 4 services with them
I have 4 services with them, including and attached medical alarm for my Elderly Father, when an alarm goes off we are contacted almost instantaneously. They are also patient and helpful in DIY installations. Use them, no questions asked.

Svar från Alarm Relay
I've been using Alarm Relay for over 8…
I've been using Alarm Relay for over 8 years and they are definitely great on cost. Especially great if you already have the equipment already installed and you want to transition from the hefty cost of providers like ADT. They also have great service, they will help via phone with many technical issues that you have with your system or refer you to a local contact if necessary. Down side if you need to install a system.

Svar från Alarm Relay

Svar från Alarm Relay

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Excellent alarm support at an…
Excellent alarm support at an appropriate and reasonable price.

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Very prompt response
Very prompt response , great customer service and assistance .

Svar från Alarm Relay
Response & Service
I love Alarm Relay’s response time and service when they verify a signal received. Whether the signal was intentional, accidental, or equipment problems the speed of response and composed service always comforts me in knowing I have a great team protecting my family.

Svar från Alarm Relay
Great company!
We have ADT equipment, but were tired of paying almost $50 a month for monitoring. We googled monitoring companies and Alarm Relay popped up, so we gave them a call. They walked us through the reprogramming of our equipment so they would be able to monitor it instead of ADT. We now pay less than $10 a month for BETTER service. If I accidentally set my alarm off and reset it, ADT never bothers to call, but Alarm Relay calls every time. I really appreciate that! We are very satisfied with them and would highly recommend them!

Svar från Alarm Relay
Alarm Relay does a good job of…
Alarm Relay does a good job of monitoring (we've actually had 2 situations where they had to call the police, and did so)....They're prices are reasonable, and they're easy to work with....

Svar från Alarm Relay
Great price, great service!!
Great price, great service! My alarm was compatible with their service and although I had to do a little work to set it up with the technicians I'm glad I did. My alarm goes off they call right away and if we don't answer they call the police. I've had several different major services and this is by far my favorite.

Svar från Alarm Relay
Service response time
I was happy with my service until I called with an issue with my key pad. When I called with an issue with my keypad and system I was transferred to service and was prompted to leave a message. Some one called back an hour later to assist. If I was experiencing an emergency I would have been in trouble because of the response time.

Svar från Alarm Relay
They were very helpful in getting the…
They were very helpful in getting the system up and running and after that, were there when I needed them. Good support. System worked fine.

Svar från Alarm Relay
Have had no problems with their…
Have had no problems with their monitoring service.

Svar från Alarm Relay
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