Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Se mer

Betygsatt 1 av 5 stjärnor

The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Se mer

Betygsatt 5 av 5 stjärnor

Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Se mer

Företagsinformation

  1. Butik med säkerhetsutrustning
  2. också i
  3. Möbelaffär

Skrivet av företaget

National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

574 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(574)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Same Service As Big Brands, Costs Less

Exactly the same service you get from name brand security companies, but at 1/5 the price. Awesome.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Alarm Relay gives me confidence in my home security!

Alarm Relay has reasonable prices for home security, and they always respond promptly when I've accidentally set off the alarm. I've recommended this company to friends.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great service

Great service. They call me right away when I trigger my alarm by mistake and make sure I am ok.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 2 av 5 stjärnor

Did not like working with this company

Did not like working with this company. Canceled contract less than a year into service with them. Not easy to work with and alarm techs could not get my system to work with my VOIP.

Refused to refund the rest of my money based on balance of unused contract.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Ashley,

Thank you for your feedback. We are so sorry that you didn't have a good experience with our company/service. If there's any way we can make things right, let us know. Just email alex@alarmrelay.com, and we will work things out.

Betygsatt 5 av 5 stjärnor

I have 4 services with them

I have 4 services with them, including and attached medical alarm for my Elderly Father, when an alarm goes off we are contacted almost instantaneously. They are also patient and helpful in DIY installations. Use them, no questions asked.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 4 av 5 stjärnor

I've been using Alarm Relay for over 8…

I've been using Alarm Relay for over 8 years and they are definitely great on cost. Especially great if you already have the equipment already installed and you want to transition from the hefty cost of providers like ADT. They also have great service, they will help via phone with many technical issues that you have with your system or refer you to a local contact if necessary. Down side if you need to install a system.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

GREAT SERVICE

GREAT SERVICE, GREAT CUSTOMER SERVICE

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 4 av 5 stjärnor

good value

easy to install great price and services.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Excellent alarm support at an…

Excellent alarm support at an appropriate and reasonable price.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Very prompt response

Very prompt response , great customer service and assistance .

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Response & Service

I love Alarm Relay’s response time and service when they verify a signal received. Whether the signal was intentional, accidental, or equipment problems the speed of response and composed service always comforts me in knowing I have a great team protecting my family.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great company!

We have ADT equipment, but were tired of paying almost $50 a month for monitoring. We googled monitoring companies and Alarm Relay popped up, so we gave them a call. They walked us through the reprogramming of our equipment so they would be able to monitor it instead of ADT. We now pay less than $10 a month for BETTER service. If I accidentally set my alarm off and reset it, ADT never bothers to call, but Alarm Relay calls every time. I really appreciate that! We are very satisfied with them and would highly recommend them!

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Alarm Relay does a good job of…

Alarm Relay does a good job of monitoring (we've actually had 2 situations where they had to call the police, and did so)....They're prices are reasonable, and they're easy to work with....

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Great price, great service!!

Great price, great service! My alarm was compatible with their service and although I had to do a little work to set it up with the technicians I'm glad I did. My alarm goes off they call right away and if we don't answer they call the police. I've had several different major services and this is by far my favorite.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 3 av 5 stjärnor

Service response time

I was happy with my service until I called with an issue with my key pad. When I called with an issue with my keypad and system I was transferred to service and was prompted to leave a message. Some one called back an hour later to assist. If I was experiencing an emergency I would have been in trouble because of the response time.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Tangela,

Thank you for your feedback. We pride ourselves on our 24/7 emergency response. We're very sorry you had a suboptimal experience with our national service department & their responsiveness. Give us an opportunity to make it right. Please email alex@alarmrelay.com & we'll make sure you feel 100% satisfied with the overall quality & responsiveness of our service.

Betygsatt 4 av 5 stjärnor

They were very helpful in getting the…

They were very helpful in getting the system up and running and after that, were there when I needed them. Good support. System worked fine.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Betygsatt 5 av 5 stjärnor

Have had no problems with their…

Have had no problems with their monitoring service.

1 juni 2018
Omdöme utan inbjudan
Logotyp för Alarm Relay

Svar från Alarm Relay

Thank you for the feedback! We are grateful for your business & look forward to continue serving you!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer