Alans Factory Outlet Omdömen 

So far so good. Everything seems to be in place. The ordering process went well. The feedback and instructions were understandable.

So far everything has been great. We haven’t received our structure as yet, but the response has been prompt and every detail has been addressed.

No problems.

The initial design process was quite easy and Alan’s was very responsive. The bad part is it takes months after your site is prepared to receive your building. The garage doors that come with the building are complete garbage. If I knew I would have ordered it without garage doors and had them installed on my own. Also, the man door doesn’t close well unless you put a shoulder into it

Easy, seamless process. Very impressed with the order and build
Confirmation process. Now we just wait for the product to be installed.

The building and ordering process could not be easier. Signing the contract, copies of receipts and copies of engineers plans for permits all provided instantly as soon as my deposit was paid. Note: I have not received my building yet and am not fully prepared for it, this review is for building online and ordering only.

Very easy to order and customize

The site has information that answers all problems that could be encountered. The ordering process was smooth and straight forward.

The online estimator did it for me. Super easy.

Good pricing and quick response.

So far everything has been very streamlined also with quick responses. I have no complaints so far at this point in the process.

Alans was shared from a previous company you did work for. Highly recommended the work you did for him. So far, it's been great. Only thing I recommend is to have Financing through you all and you take care of it.

Let me tell you about their lack of accountability and terrible communication

Every step of this process has been riddled with excuses on why there's delays lack of communication from them when there's been delays and generally their staff has been dismissive ever since I paid my deposit. Oh, and that's conveniently nonrefundable just in case you're wondering why the attitude change.

Before you go forward with these guys, I would highly recommend you taking a look at other options, even if they are a little bit more expensive as if something isn't right they are absolutely not going to do what they need to do to fix it.

Also, they subcontract their work out therefore, you can probably save some money by reaching out to the actual providers who do the work for them.

Due to technical and government permitting issues on my end, everyone has been very helpful in resolving them.

Communication has been seamless ordering was super easy. And Christie is very friendly and responsive.

Very easy to navigate and place your order.

So far so good! The 3D software to configure, price and ultimately purchase a steel building is excellent. I was not made aware that the actual steel building is supplied and erected by Carolina Carports until after purchase. However, the two companies seem to work quite seamless together. The staff at both companies are good and easy to communicate with.

Online 3-D model helped visualize and streamline the process. Step-by-step communication from ordering team.

The order and design process was quick and easy. The installation was quick and efficient! The building is wonderful! It’s everything I had hoped for, and more.
Cindy
York, SC