Age PartnershipOmdömen 

9 573
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Jerome and Louise provided exceptional service throughout this process. Lots of contact and updates from start to finish. If you’re considering moving or reinvesting a pot of any description thes... Se mer

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Betygsatt 5 av 5 stjärnor

From the first web inquiry and initial phone call through to finally getting my annuity set up everyone at Age Partnership were honest, friendly and extremely helpful. I had a problem with an old pen... Se mer

Betygsatt 5 av 5 stjärnor

We thought about releasing equity release in our home for what feels like ages, finally we have decided to firstly release for our purchase of a caravan, the first since 2010. We were guided through t... Se mer

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Betygsatt 5 av 5 stjärnor

I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pensio... Se mer

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Företagsinformation

  1. Pensionsfond

Om Age Partnership

Skrivet av företaget

At Age Partnership, we believe that people who are at, or approaching, retirement deserve to get the best out of life. Based in Leeds, West Yorkshire, with over 500 employees, we have tailored a range of financial solutions specifically for the over 50s. Every single one of the services we provide is designed to help current, and soon-to-be, retirees make the most of their finances – enjoying their funds and the equity that’s built up in their property. Equity Release, Pension Income, Mortgages and more... Rest assured, with all of our services we're happy to have a no obligation chat, helping you to understand all of your options without any obligation. We have dedicated Pension Income, Mortgage and Equity Release advisors that will take your credentials, circumstances and financial situation into account before presenting a range of options tailored to your needs. We also have a team of specialists across our departments who are there to help and assist our customers in any way they can. Operating with your best interests at heart, we will offer completely impartial and honest advice. See how much you could release

Why Choose Age Partnership?

Skrivet av företaget

Equity Release
Equity release advice covering a range of leading lenders, including access to exclusive and preferential plans that are not typically available by going direct.
Retirement Income Service
A Retirement Income Service that is specially designed to help you get the best income from your pension savings.
Lasting Power of Attorney
A Lasting Power of Attorney service to give you and your family peace of mind and protection for the future.
Mortgages
We pride ourselves on being mortgage specialists for the over 50’s. However, we can help customers at any age and stage in life - whether you are looking to get a better deal on your current mortgage, raise money on a property you already own or simply want to get on the property ladder.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

10 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(9 573)

180 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

The whole process was handled in a very…

The whole process was handled in a very friendly bur very professional manner. All aspects of the process are fully explained and all due care is taken to make sure you are making the right decision.

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re delighted to hear that you found the process both friendly and highly professional, and that everything was explained clearly to support you in making the right decision. Ensuring our customers feel informed and confident throughout is incredibly important to us, so your feedback means a great deal and will be shared with the team.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

We thought about releasing equity…

We thought about releasing equity release in our home for what feels like ages, finally we have decided to firstly release for our purchase of a caravan, the first since 2010. We were guided through the process and fully understood what would be best for us not a company. We opted through pure retirement as the interest rates were fantastic the help and impartial information provided is second to none. Thank you again, we are so happy to have been treated from start to finish with excellent service. Rebecca is amazing and really goes the extra mile.

30 april 2026
Omdöme utan inbjudan
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for taking the time to leave us a review. We’re delighted to hear that, after taking time to consider your options, you felt fully guided and supported throughout the equity release process. It’s wonderful to know that the information provided was clear, impartial and focused on what was right for you, and that you were able to secure a product that suited your plans.

We’re especially pleased to hear how highly you valued the service from Rebecca — going the extra mile for our customers is exactly what we strive for. Your kind words will be passed on to her and the wider team.

Thank you again for sharing your experience, and we hope you enjoy your new caravan and the adventures ahead.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

I would not hesitate in recommending Age Partnership to anyone wanting to manage their Pension.

I first contacted Age Partnership in December 2025, looking for them to provide me with a Pension income funded from a frozen Personal Pension.
From the very start their advisor (John-Paul) was extremely thorough in all aspects of quoting me for a pension. Later after I accepted their offer I was guided through every process by Louise, who kept me updated every week despite ongoing long delays with the Frozen Pension holder with not releasing the funds.
I would not hesitate in recommending 'Age Partnership' to anyone wanting them to manage their Pension.

22 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re delighted to hear that you would confidently recommend Age Partnership and that your experience from the very first enquiry was thorough, well‑supported and clearly explained. It’s wonderful to know that John‑Paul provided detailed guidance at the outset, and that Louise kept you fully updated each week — especially during the delays caused by the pension provider.

We appreciate you leaving your feedback.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

The company has been very informative …

The company has been very informative every step of the way.Excellent people to deal with .very happy.Thanks.

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your review. We’re delighted to hear that you found the process informative at every stage and that you felt well supported by the team throughout. Providing clear guidance and a positive experience is incredibly important to us, so thank you for taking the time to share your feedback.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Very professional throughout

Very professional throughout. Chris made early steps straightforward and simple and Miranda’s customer service was first class with excellent communication at every stage

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your review and we're happy to hear that you found the service professional throughout, and that Chris was able to make the early steps feel straightforward and simple. It’s also wonderful to know that Miranda’s customer service and communication supported you so well at every stage.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Excellent

Friendly, comprehensive advice.

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your review and we’re really pleased to hear that you found the advice both friendly and comprehensive. Providing clear, supportive guidance is so important to us, and your feedback means a great deal. Thank you for taking the time to share it.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Very helpful all the way through the…

Very helpful all the way through the process and put my mind at rest.

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re really pleased to hear that you felt well supported throughout the process and that the team was able to put your mind at rest. Thank you for taking the time to share your experience.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Very helpful and useful advice

Very helpful and useful advice. Can recommend this service.

26 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

We’re really pleased to hear that you found the advice both helpful and useful, and that you’d feel confident recommending our service. Thank you for taking the time to leave your feedback.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Great communications between us and Age…

Great communications between us and Age Partnership made this transaction run smoothly and very professionally. Cannot praise this Company enough . Took under two months for completion and certainly put us at ease and now can carry on living !

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re delighted to hear that the clear communication between you and the team helped everything run smoothly and professionally throughout your transaction. It’s wonderful to know the process was completed in under two months and that you felt at ease every step of the way. Your kind words and praise mean a great deal to us — thank you for taking the time to share your experience.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service, very professional and extremely helpful and understanding.

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your review and we're happy to hear that you received excellent service and found the team to be professional, helpful and understanding throughout your experience. Your feedback is greatly appreciated.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Just after I approached Age Partnership…

Just after I approached Age Partnership to buy an annuity my boyfriend passed away but Jerome and Emily went over and beyond to take the stress and pressure off me and deal with everything for me.
They are a very professional company wigh excellent client communication. I would recommend Age Partnership without hesitation as they are market leaders in their field

29 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We appreciate you taking the time to share your experience during such a difficult period. It is reassuring to know that Jerome and Emily were able to support you with care, professionalism and clear communication, and that they helped to ease the pressure by managing the process on your behalf.

We are grateful for your kind words and your recommendation. Your feedback means a great deal to the team, and we are pleased to have been able to assist you at a time when it mattered most.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, friendly advice, including things that had not occurred to me before my application.

28 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re really pleased to hear that you found the advice friendly, helpful and comprehensive, and that we were able to highlight considerations you hadn’t previously thought about. Providing clear, supportive guidance is central to what we do, and your feedback is greatly appreciated. Thank you for sharing your experience.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

They made sorting my pension really easy.

I didn't want to give my feedback until my pension was up and running. I had three phone calls with Chloe Dunnill who was friendly and very helpful. We went through everything I wanted from my pension and she explained what options I had and answered all of my many questions. Chloe was very patient with me once we had the figures from my pension providers and was really helpful when I was completing the online application with Canada Life.
Once that was done I was kept updated by George Hobson which was very reassuring.

20 mars 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good afternoon,

Thank you for your 5‑star review. It’s wonderful to hear that the team made the process of sorting your pension feel easy and well‑supported from start to finish. We’re especially pleased that your conversations with Chloe were so helpful, and that her clear explanations and patience helped you feel confident in choosing the right option for your needs.

It’s also great to know that George kept you updated once your application was underway — feeling reassured at that stage is so important.

We really appreciate you taking the time to share such detailed feedback, and we’re delighted to have been able to support you through this important decision.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Helpful and efficient service.

Helpful and efficient service.
Very good explanation of the procedures , made everything easy to understand and clear

15 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good afternoon,

Thank you for your 5‑star review. We’re delighted to hear that you found the service helpful and efficient, and that the procedures were explained in a way that felt clear and easy to understand. Making the process straightforward for our customers is always a priority, so your feedback means a great deal to us. Thank you for taking the time to share your experience.

Many thanks
Sophe
Marketing Executive

Betygsatt 5 av 5 stjärnor

The gentleman we dealt with at as very…

The gentleman we dealt with at as very friendly and helpful, no problem at all

15 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good afternoon,

Thank you for your 5‑star review. We’re so pleased to hear that the adviser you spoke with was friendly and helpful, and that everything felt straightforward throughout your experience.

Many thanks
Sophie
Marketing Executive

Betygsatt 1 av 5 stjärnor

Aggressive contact

I tried to make a general enquiry right at the end their website auto filled my phone number and I was bombarded with calls I did not want or ask for. I repeatedly asked for my data to be removed as I did not want to be contacted then today I received an A4 information pack through my letterbox. It will be going right back into the post office letterbox, causing me unnecessary hassle, I’m fuming mad about this invasion and I would NEVER do business with a company that uses such aggressive means of communication. LEAVE ME ALONE!

18 april 2026
Omdöme utan inbjudan
Logotyp för Age Partnership

Svar från Age Partnership

Good afternoon,

Thank you for taking the time to share your experience. I’m genuinely sorry to hear how frustrated you’ve been, and I completely understand why you feel this way. You should never receive unwanted contact, especially after clearly asking for your details to be removed, and I’m sorry that this has happened.

I’d really like to investigate this and make sure your information is fully removed from our systems. If you’re willing, please email marketing@agepartnership.com so we can resolve this immediately and ensure you receive no further contact.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Kept up to date at all stages

Kept up to date at all stages. Good communication. Clear information. Friendly staff

15 april 2026
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. We’re delighted to hear that you felt well‑informed throughout the process and that our communication was clear at every stage. It’s great to know the team’s friendly approach made the experience a positive one for you. We really appreciate you taking the time to share your feedback.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Simon Russell and the team at Age…

Simon Russell and the team at Age Partnership
Thank you for making my Equity Release process proceed smoothly and stress free

8 april 2026
Omdöme utan inbjudan
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your 5‑star review. It’s wonderful to hear that Simon Russell and the team helped make your equity release process smooth and stress‑free. Providing clear guidance and a supportive experience from start to finish is exactly what we aim for, so your feedback means a great deal to us. We really appreciate you taking the time to share it.

Many thanks
Sophie
Marketing Executive

Betygsatt 1 av 5 stjärnor

Endless communications

Endless communications despite being told I’m not interested.

See reply below. With the greatest of respect, your guy said that last time!

14 april 2026
Omdöme utan inbjudan
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for your comments. I’m really sorry to hear that you continued to receive communications after letting us know you weren’t interested. I can confirm I have removed your details from our marketing lists and I have also contacted our mailing house to ensure no more mail is sent to you.

Many thanks
Sophie
Marketing Executive

Betygsatt 5 av 5 stjärnor

Explained well and kept fully updated…

Explained well and kept fully updated and very professional service overall.

19 mars 2026
Omdöme utan inbjudan
Logotyp för Age Partnership

Svar från Age Partnership

Good morning,

Thank you for leaving us a review! We're so pleased to hear of your positive experience with us.

Many thanks
Sophie
Marketing Executive

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