Incident:
Incident:
1. On 06/08/2025, I booked and paid for a Nadi Astrology consultation with the above-mentioned provider.
2. A confirmed date and time for the reading was fixed at 1:30 PM, which I reconfirmed multiple times via WhatsApp.
3. Despite repeated confirmations, the provider failed to start the consultation at the agreed time on more than one occasion.
4. They never proactively informed me of any delay, showing complete disregard for my time and commitment.
5. I made multiple follow-ups, including messages and calls, and clearly warned them that failure to deliver the service would lead to a public complaint and refund request.
6. Even after waiting patiently and reconfirming multiple times, the service was not delivered as promised, and no refund has been processed.








