Cosmo (formerly ClassUp) Omdömen 131

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My kids are enrolled in 3 classes, and all of their teachers are wonderful. They are very attentive to what the kids are doing and keep them engaged. Their sessions have proven to be very productive... Se mer

Betygsatt 5 av 5 stjärnor

ClassUp tutors make sure to teach in a way that makes sense to each kid, which has made a big difference in how my son and daughter understand their schoolwork. They have improved significantly in mat... Se mer

Betygsatt 5 av 5 stjärnor

As an adult ESL learner, I have been using the Cosmo App for about a year now and have completed nearly 40 classes. I am extremely satisfied with my progress and the high quality of instruction. The... Se mer

Betygsatt 5 av 5 stjärnor

I love Cosmo for its teachers and learning program. I like how when you register in, it gives you a teacher. When I was in third grade, I used Class Up for the first time and it absolutely loved it fo... Se mer

Företagsinformation

  1. Läroanstalt

Skrivet av företaget

Cosmo provides AI-powered personalized learning for K-12 students. 1:1 Live Online Classes That Click. Real teachers + smart AI, always on your schedule.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

131 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My kids are enrolled in 3 classes

My kids are enrolled in 3 classes, and all of their teachers are wonderful. They are very attentive to what the kids are doing and keep them engaged. Their sessions have proven to be very productive. Cosmo assignments have helped both kids with their classwork. Zach is very attentive to and helpful with coordinating kids' class schedules and keeping a watch on missed classes.

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cosmo is amazing

Cosmo is amazing. Mr. Claude is always encouraging, joyfull, and full of enthusiasm. If you wan't an improvement on your math or english, use Cosmo.

Elliott-10 Mr Claude's student for english(EAL)

5 April 2026

5 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

DOWNLOAD THIS APP :D :D

I love Cosmo for its teachers and learning program. I like how when you register in, it gives you a teacher. When I was in third grade, I used Class Up for the first time and it absolutely loved it for it helped me with English Language Arts for the California State Test. This app is totally worth it :D.

26 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Teacher is friendly but it is not worth…

Teacher is friendly but it is not worth the amount of fees that we are paying for. We were promised refund but then its limited only for the first 30 days.
The classes after were quite a waste of time as there are not much learning to write a good composition. How do I get a refund??

21 februari 2026
Omdöme utan inbjudan
Logotyp för Cosmo (formerly ClassUp)

Svar från Cosmo (formerly ClassUp)

Thank you for sharing your feedback. We regret to hear that your experience with our writing classes did not meet your expectations regarding value and learning outcomes.

Our non-refundable policy is designed to provide a reasonable trial period while ensuring the sustainability of our educational services. The trial window allows new students to assess whether the teaching style and curriculum align with their needs. Beyond this period, we focus on continuous support and adjustments to help each student progress.

We take your concern about the composition instruction seriously. Our curriculum is structured to build writing skills progressively, and we regret if this was not clearly communicated or experienced. We would be glad to review your child’s progress and discuss specific areas where we can provide additional guidance or materials.

If you would like to explore a resolution, please contact our support team directly at support@cosmoai.com

Betygsatt 2 av 5 stjärnor

Dissatisfied

I signed my child up for their 36 lesson-package ($1950) at the start of 2026. We went ahead with COSMO because the trial went well and the tutor assigned happened to fit our child's learning style. We also felt the warmth and enthusiasm coming from their consultants. After having committed to class package, we were assigned a different consultant to follow-up on any "issues" or "help needed". Following the 1st trial, we had countless moments where technical issues surfaced and perhaps due to time difference, the team is unable to respond promptly. Some issues are, the tutor would be doing a practice work with his slide, but we cannot view it, or it is very laggy. This connection issue we face only happens with COSMO app/classes.

Currently, we are only able to attend the classes on the ipad, but often with glitches. My child can only do the homework on my iphone when it is running on my Data plan but not my WI-FI. On the APP, it is advised that using a laptop allows a better experience. However, we are unable to even access the login page online. I would like to know if other parents/students from Singapore experience connection issues with this APP like we do. If this is a common problem, then perhaps the Cosmo team should investigate and rectify it before marketing to our region. If this is an isolated issue, I would appreciate more active response and follow-ups to assist us. At the moment, our experience is good with the assigned tutor, but the frustration kicks in when we do not get the prescriptive solutions when facing technical or connection issues. In short, this makes the learning and product experience feel short-changed.

If the product is available internationally, it is fitting to provide a hotline or troubleshoot consultant that is from the same region/timezone for better customer experience.

24 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great tutoring

The teachers are nice and understanding. They have specialized courses and let you take your time. My experience is great, and anyone looking for tutoring should enroll here.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

teachers

The teachers are very friendly and kind also very helpfull.

15 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cosmo is the best companion I had ever had as a child.

First, of all my teachers are the best teachers!!!!!
Secondly, my classes are fun and easy to learn sometimes when I don't know I ask them what they mean.
Lastly, I think anyone who wants to learn should use Cosmo to understand more and they help with your homework (which helps my grade a lot!!)
I want to thank my teachers Shyloh and Aaron for helping me improve my writing and reading.

7 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helpful classes

Cosmo has been fun and interesting. My teacher, Mr. Eric gives me choices, but makes sure I get the amount of learning we need. I have learned so much from when we started. Thanks Cosmo!

5 januari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Stop with inviting friends.

Most of it is good, the teachers do teach well. Still, there are too many notifications. Also, the Cosmo app tells me to keep persuading friends to join and I don't know how.

5 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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