Aesthetics Lab - Primrose Hill Omdömen 21

I have been seeing Dr Marco for a year as I had a huge issue with a frequency machine in another clinic and my face shrivelled - which was very scary. Dr Marco worked on my face with boo stimulators and threads to restore harmony and balance to it. He is methodical, kind, patient and really careful. He never overdoes his work. His eye is brilliant. He hasn’t just restored my confidence, he’s given me a whole new lease of life. I feel better in myself than I have for years: I highly recommend him. The clinic staff are wonderful and warm. I am grateful for all of them.

Their treatment eg bts are all high priced. Likewise , I did laser treatment of legs but sadly the results are not good. In comparison almost all of my friends who have had laser on their legs , have never had to bother with hair growth. They did the same number of sessions. In fact , some did fewer sessions.
Therefore I wonder why the salon does not do a proper job

My technician was really nice and sweet. Making sure everything was comfortable and talking me growth each process

Am a fan of dermaquest, have been using this brand for 6years and made a big difference on my skin and the only products I use which made continue buying it. Was looking for a trustworthy website were I could find due to not living in London anymore. Came across this website and others but aestheticslab.co.uk caught my attention , I was impressed with the look of the website. I ordered a sunscream zinc but received the wrong, return back and they we're kind enough to send me the original sunscream that I wanted. The customer service was amazing they listen and kindness. I will continue to buy from them. You can trust the website 🥰 Thank you AestheticsLab

First of all, a huge thanks to Aesthetics LAB. I guess it's story time.

I grew up thinking aesthetic medicine and any interventions weren't for me. I thought I'd age gracefully and everything would be fine. Then I saw them – the first wrinkles. I thought, okay, not too bad. Then the pores got a bit larger, and I was like, well, it happens. But then, after 35, my face started to sag a bit, and I thought, "Hold on, hold on, this is too soon, let's pause for a bit." But of course, the process didn't stop... or so I thought.

One day, it randomly occurred to me – what if I tried some cosmetic treatment? A friend recommended Aesthetics LAB. "Alright," I thought, without much expectation. Charlotte, the consultant, told me I had good skin and didn't need anything major, suggesting ClearLift. I gave it a try. The sensations were interesting, but I didn't notice much at first. A week passed, then two. And then, one fine morning, I walked past the mirror and – whoa, who is that? What a beautiful facial contour, where are the pores, and what is this glow? I honestly stood in front of the mirror for half an hour, trying to understand what had happened.

Of course, I went back! And oh my, the result repeated. It's an incredible feeling, seeing the same eyes, the same healthy skin glow, the same familiar contours – it's pure magic. Time can't be turned back, they say? Maybe, but Aesthetics LAB definitely has some magical apples growing somewhere – how else can you explain this sorcery? Haha. In short, I am endlessly grateful. These are unbelievable sensations – I recommend it to everyone! Now I want to try their anti-cellulite system (oh, this path to beauty – once you're on it, you can't get off, hehe). Heartfelt thanks to you for your work. I am so happy.

Thank you, Aesthetics LAB.

I booked myself in for 8 cycles of coolsculpting on my upper and lower abdomen following a consultation with Carolyn.

Firstly, within 20 seconds of being assessed by Ellie who was actually doing my treatment (a week after I had paid for 8 cycles for £4600) I was told I would need an extra 4 cycles. At this point I was already undressed and wearing the treatment underwear with the templates drawn all over me in permanent pen. I agreed to go ahead with 6 cycles (instead of 4 over 2 sessions) and assess what additional cycles I would have at a later date. Surely...this should have been picked up in my consultation before I had made the financial commitment and was undressed in the clinic?

As I was standing in the mirror, feeling vulnerable in the treatment underwear, Ellie started squeezing my upper back and inner thighs telling me I should have treatment in other places. I felt completely blind sighted by this. I never asked for or expressed interest in treatment in other areas of the body...which are parts my body that I have never felt like I needed to change. I do struggle with my body image, hence spending ££££ on this treatment, and with negative thoughts about my body. This was the first time in my life I have had negative thoughts about my body validated by another person, and about areas of my body I never had issues with before. I felt really confused and in shock trying to processing what had just happened. I felt frozen.

After my treatment I went home and cried. I felt like she was (maybe?) trying to up sell treatment and did not consider how I was generally feeling about my body and mental health. I deal with these negative thoughts on a daily basis about my legs and upper back now...something I never had before walking into that clinic. How is this happening in todays world, especially in the beauty industry which is led by women who understand the challenges that woman face.

I did write an email to the clinic shortly after and said I need time to process what has happened and put off booking my second round of treatment. I have been working with a therapist so that I feel comfortable returning as it is a treatment I really wanted to have. I decided that I did not want to return to the clinic because it was making me anxious and my body image challenges worse. Instead I wanted a refund for the value of the 2 cycles I had paid for but could not have due to the impact the experience had on me (approx £1150).

I was called by Charlotte who tried to offer me other treatments and products and credit. I don't feel like real responsibility was taken as the blame was passed on to the fact that "we are trained to assess the whole body".

They do have a no refund policy which I did sign before my treatment. However I felt like I a refund, in my case, was reasonable given my experience. The directors refused to refund me. I think this says a lot about the values of the company. Charlotte did offer to take things slow with me starting with a review of my treatment so far.

I do feel like its a bit past that now. I want a refund for the value of the service that I bought so that I can move on and try and forget this experience. I wholeheartedly regret going to this clinic for treatment.

Reply to comment: I was not told in my consultation that I would need additional cycles. My point is that during my consultation I should have been told a realistic number of cycles that I would need and the issue is that I was very quickly informed by Ellie, literally within 20 seconds, that i needed an additional 4 cycles on top of the 8 I had already paid for, to get the result that I wanted. I was told in my consultation to achieve what I wanted I would need 8.

As far as I can remember I was asked about medical history, and not about my mental health. However I can’t remember what was on the form exactly. Although I don’t see why I should have had to share that information with you when I would expect that this would be a considered part of the treatment approach anyway. If you are spending ££££ on body treatment, chances are you do struggle with body image or at least with particular areas of your body. That seems quite obvious, at least to me.

I can't speak highly enough about my visits to this aesthetics lab. The team is warm and welcoming, creating a friendly environment. Eli stands out for her amazing skills and calm demeanor during hydrafacial treatments. The procedures have proven to be very beneficial for my skin, and I always leave feeling refreshed and relaxed. If you're seeking top-notch skincare services, look no further!

Facials with Christina are amazing, always bespoke and great for sensitive skin.

The experience I had at Aesthetics Lab has been unique.
Walking in you immediately feel a sense of calm, a place you can trust and know you’re going to be well looked after.
My experience with Christina has been outstanding. To begin with she studies your face careful to see which is going to be the best treatment to receive.
With each treatment my complexion has gradually changed from tired and droopy to more radiant and firm.
At 71 I’m surprised to see my face lift!

This is a wonderful clinic. I love Karen - so skilled at all she does, kind, responsive, enthusiastic. Couldn’t recommend more.

I am so grateful for Christina’s amazing talent. She has literally healed my skin. I suffer from stubborn rosacea. She has given me my complexion back as well as my confidence. She has also provided a valuable education as to how to keep my skin as clear as possible. Thank you! Thank you!

Excellent experience. Karen is very professional and I would recommend her to anyone.

I recently visited Aesthetics Lab on a friend's recommendation who has been their regular client for a while and her skin just looks amazing. I needed to remove few spider veins on and around my nose but I'm so afraid of needles I kept waiting till it got worse and affected my confidence. I was very nervous but Lucia was very understanding and personable. She put me at easy, thoroughly answered all of my questions and the treatment wasn't painful at all, just a prickling sensation (as Lucia said)! In less than half a hour my spider veins were GONE! I would highly recommend a visit at Aesthetics Lab, they really care about getting the results and make you feel comfortable.

If I could give more than 5 stars I would! The service I received at Aesthetics Lab over the years has been impeccable also from the front of house which has been very helpful by keeping a good communication between me and my therapist Lucia. Not only Lucia is very knowledgeable and professional but has always followed up on my skin needs to maintain my results throughout the last year although she's in the clinic only 2 days a month.

Love the aesthetic lab. Everyone is really friendly and professional. And it feels like a really clean and calming environment. I always go to Karen. She is brilliant at her job. Takes extra special care and is so lovely as well. I don’t want to share her!

I cannot speak highly enough of Christina at Aesthetics Lab Primrose Hill. I have had Vanquish, AWT, Lymphastim, Hi-fu and Cool-Sculpting with her, and I look forward to it every time. Her professionalism, experience and friendliness in putting me at my ease is a joy. I can’t wait to go back.

Amazing facial by Christina myself who has very sensitive skin felt reassured, she went through every step of the way making me comfortable. I highly recommended her and will be back for more treatments :)

The best place for healthy, glowing skin!! I’ve been coming to ALab for over two years, first with the wonderful Lucia and then fabulous Christina. The clinic is super friendly, clean, calming and welcoming. Christina has worked wonders with my skin. She is unbelievably good at her work, as well as a really lovely person who understands exactly what you need to improve your skin/body health and well-being. I enjoy every treatment and look forward to my visits there. There are no frills and gimmicks - every minute is used to make sure you get the most out of a treatment and the best possible results. Christina is my absolute go-to expert!!

My treatment with Christina was amazing, she was very knowledgeable, professional and friendly, and I knew my skin was in great hands. I felt very well taken care of, and my skin looked amazing after my treatment. So excited for my next appointment!

Aesthetics Lab has amazing products and services. My aesthetician Christina is fabulous and very knowledgeable and has always given the best treatments and guidance on how to take care of my skin!