Advanced Truck Parts Omdömen 

429
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Will purchase from again. Called and someone answered immediately and was able to answer my questions. Had the part I needed and a great price. Shipped out immediately and part arrived faster than exp... Se mer

Betygsatt 2 av 5 stjärnor

I called before placing my order to confirm if the part on their website was an original OEM a rebuilt or an aftermarket part. I was told this was an original OEM brand new from the Mack factory. So I... Se mer

Betygsatt 5 av 5 stjärnor

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... Se mer

Betygsatt 5 av 5 stjärnor

We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!

Företagsinformation

  1. Leverantör av lastbilsdelar
  2. Butik med lastbilstillbehör

Skrivet av företaget

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

429 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 58 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(429)

148 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

Hola,

Lamentamos mucho que haya recibido la parte incorrecta.

Entendemos que cuando se trata de refacciones para camiones y partes para camiones diésel, recibir el número de parte equivocado puede causar retrasos y afectar su trabajo. Esa no es la experiencia que queremos que tenga con Advanced Truck Parts.

Por favor contáctenos directamente con su número de orden y, si es posible, una foto de la etiqueta de la parte que recibió. Queremos revisar el error de inmediato y coordinar el envío de la pieza correcta o el proceso de devolución lo antes posible.

Agradecemos que nos haya informado y esperamos poder resolver esta situación rápidamente.

Betygsatt 1 av 5 stjärnor

You prematurely sent this notification…

You prematurely sent this notification that my package had been delivered. According to the tracking number it hasn't even arrived at my local Post office in Pandora. In fact, our mail hasn't even been delivered yet.... So how can you tell me that my package has been delivered when my mail hasn't even gone yet? I was sent on a wild goose chase looking everywhere for that package thinking, maybe it got delivered to the wrong house! Not happy.

13 oktober 2025
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re very sorry for the confusion and frustration this caused.

Delivery notifications are typically triggered automatically based on carrier tracking updates. If you received a “delivered” notification before your mail had even run — and tracking didn’t yet show arrival at your local post office in Pandora — we completely understand why that would send you searching and thinking it may have been misdelivered.

That’s not the experience we want for our customers. When ordering semi-truck or heavy-duty truck parts, you should be able to rely on accurate shipping updates without second-guessing where your package is.

We would recommend continuing to monitor the carrier tracking directly, as sometimes scans can be delayed or prematurely updated. That said, we’re happy to review the tracking details on our end as well. Please reach out with your order number so we can look into it and, if needed, contact the carrier for clarification.

We apologize again for the unnecessary stress this caused and appreciate you bringing it to our attention.

Betygsatt 4 av 5 stjärnor

The part was good

The part was good, it was suppose to deliver overnight but it took 4 days to receive the part ordered it Thursday and didn't receive it until Monday right at 7 o'clock

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

good service

Had an part that was really hard to find! Received quickly and was able to put unit back in service!

29 september 2025
Betygsatt 1 av 5 stjärnor

Shipping is horrible

Shipping is horrible

2 oktober 2025
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re sorry to hear that your shipping experience was disappointing.

We understand how important fast and reliable delivery is — especially when ordering semi-truck and heavy-duty truck parts that may be needed urgently. Delays or transit issues can be incredibly frustrating, and that’s not the experience we want our customers to have.

If you’re still waiting on an order or experienced a specific delivery problem, please contact us directly with your order number so we can review the shipment details and see what happened.

We appreciate your feedback and are continuously working to improve our shipping processes and carrier performance.

Betygsatt 1 av 5 stjärnor

Still have not got part shipping with…

Still have not got part shipping with usps is horrible

29 september 2025
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re sorry to hear your part still hasn’t arrived. We understand how frustrating shipping delays can be — especially when you’re waiting on important semi-truck or heavy-duty truck parts.

While USPS is a third-party carrier and transit times can sometimes vary, that doesn’t change the fact that you need clear answers and your part delivered promptly. We’d like to review the tracking details and see what’s happening with the shipment.

Please contact us directly with your order number so we can check the tracking status and, if necessary, open an inquiry with USPS to move this forward.

We appreciate your patience and the opportunity to look into this for you.

Betygsatt 1 av 5 stjärnor

Used parts sold as NEW!

Purchased a NEW turbo but they sent overhauled unit twice. Steer clear!

25 september 2025
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re very sorry to hear about this experience.

If you purchased a new turbocharger and received an overhauled or remanufactured unit — especially more than once — that is understandably frustrating. The difference between new OEM and rebuilt turbo units is significant, particularly for diesel and heavy-duty truck applications where reliability is critical.

At Advanced Truck Parts, product condition should always be clearly represented and matched correctly during fulfillment. If the wrong unit type was shipped, we take that seriously and would want to review both the listing and the warehouse fulfillment process immediately.

Please contact us directly with your order number and any photos or documentation showing the unit received. We would like the opportunity to investigate and work toward a proper resolution.

We appreciate you bringing this to our attention and regret the inconvenience this has caused.

Betygsatt 5 av 5 stjärnor

First time customer

First time customer, very pleased with the purchase and the delivery of the part I requested.
I will use you again in the future.

Thank You for prompt attention to my needs.

28 augusti 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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