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Advanced Truck Parts Omdömen 

429
•
TrustScore 4.5 av 5

4,5

Leverantör av lastbilsdelar
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Will purchase from again. Called and someone answered immediately and was able to answer my questions. Had the part I needed and a great price. Shipped out immediately and part arrived faster than exp... Se mer

Betygsatt 2 av 5 stjärnor

I called before placing my order to confirm if the part on their website was an original OEM a rebuilt or an aftermarket part. I was told this was an original OEM brand new from the Mack factory. So I... Se mer

Betygsatt 5 av 5 stjärnor

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part... Se mer

Betygsatt 5 av 5 stjärnor

We bought a turbo and actuator. Actuator was the wrong part. They corrected the issue and immediately sent the correct part out. Truck is back up and running! Thanks Daniel and Adam!!

Företagsinformation

  1. Leverantör av lastbilsdelar
  2. Butik med lastbilstillbehör

Skrivet av företaget

We're about HEAVY duty truck parts. We sell truck parts for most commercial truck & trailer makes out there from Freightliner, Peterbilt, Western Star, Kenworth, Mack, Volvo, International, Utility, Thermo King, and many more. We mainly focus on providing original make parts such as Cummins, Volvo, Detroit Diesel, Paccar, and many more. Still, we also offer our customers more economical replacements for their parts such as TRP, Alliance, Road Warrior, and tons more. We're focused on keeping those parts in stock that other parts suppliers don't want to such as turbochargers, engine control modules, wiring harnesses, DPF / DOC filters, cab & hood mirrors, and tons more. Visit our website today and let us help you find the right part the right away!

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

429 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 58 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(429)

148 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

purchased a new turbo

purchased a new turbo, they sent a refurbished turbo. I needed to get my customers unit back to running. installed the turbo and had vgt problems from the start. warranty was a nightmare with them as I showed them all the documents that the turbo was bad from the start and they wouldn't do anything to help.
Stay away from this company

4 november 2025
Omdöme utan inbjudan
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re very sorry to read about your experience and understand how serious this situation is — especially when you were trying to get your customer’s unit back up and running.

If you purchased a new turbocharger and received a refurbished unit instead, that is a significant concern. The condition of a turbo — whether new OEM or remanufactured — should always be clearly represented and fulfilled correctly. We take that very seriously.

We also understand how frustrating it is to install a turbo and immediately experience VGT (Variable Geometry Turbo) issues, particularly after providing documentation that the unit was faulty from the start. Warranty situations involving diesel and heavy-duty truck turbochargers should be handled with clear communication and a fair review process. If you felt unsupported during that process, we sincerely apologize.

We would appreciate the opportunity to review your order, the product listing, and the warranty documentation you submitted. Please contact us directly with your order number so we can escalate this internally and ensure a thorough review.

We regret the frustration this caused and the impact it had on your customer relationship.

Betygsatt 5 av 5 stjärnor

Jimmy in parts was exceptional

Jimmy in parts was exceptional. He went above and beyond to ensure I had the correct part when we needed a new Battery Box lid after ours was stolen! He found the best price possible for the part and made the transaction over the phone quick and easy. Their prices for the same products were lower than the ridiculous prices at dealers services places.
Then, the part came damaged by shipping company and Jimmy had us send pictures and then had our shipping cost refunded within an hour.
I would definitely recommend Advanced Truck Parts.

30 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible experience

Horrible experience. Paid express shipping and they never sent my item. Tried calling many times and they would ignore my call. Asked for a refund, was told a manager would call me back and they never did. Horrible experience in every aspect.

28 oktober 2025
Logotyp för Advanced Truck Parts

Svar från Advanced Truck Parts

We’re truly sorry to hear about your experience.

If you paid for express shipping and the item was never sent, that is unacceptable. On top of that, not being able to reach someone by phone and not receiving a promised call back from a manager only adds to the frustration. That’s not the level of service we aim to provide at Advanced Truck Parts.

When customers order semi-truck and heavy-duty truck parts with expedited shipping, it’s usually because timing is critical. We should either meet that commitment or communicate immediately if there is an issue.

We would appreciate the opportunity to review your order and refund request in detail. Please contact us directly with your order number so we can investigate what happened and ensure this is addressed properly.

We sincerely apologize for the inconvenience and the lack of follow-up you experienced.

Betygsatt 5 av 5 stjärnor

My CPC unit was stolen and I ordered…

My CPC unit was stolen and I ordered what was the wrong part and quickly order another. I called to return the first part and they caught my mistake and quickly stop payment and refunded my money!!! Excellent customer service and support!!!!

27 oktober 2025
Omdöme utan inbjudan

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