Accommodation.co.uk Omdömen 

873
•
TrustScore 4.5 av 5

4,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Veverly and Sean exceeded expectation by maintaining contact with me throughout the entire process and keeping me informed at all times. A very rare occurrence I’m finding lately which is greatly appr... Se mer

Betygsatt 5 av 5 stjärnor

I was on a short‑term 3‑month tenancy with Accommodation.co.uk, and throughout that time I’m genuinely impressed with the support Aaron Short and Veverly provided. From the very first interaction, b... Se mer

Betygsatt 4 av 5 stjärnor

I have received excellent service from accommodation.co uk throughout my stay. In particularly their agent Kully Bains. She is very proficent at her job, always making time to deal with any issues t... Se mer

Betygsatt 5 av 5 stjärnor

Nothing but a great experience using these guys, they always liaise quickly between me (the tennant) and the landlord and any issues are always solved and communicated quickly. Thanking Chelsea for h... Se mer

Företagsinformation

  1. Hyresförmedling
  2. också i
  3. Fastighetsförvaltning
  4. Fastighetsmäklare
  5. Fastighetsvärdering
  6. Lägenhetsuthyrning
  7. Mäklare

Skrivet av företaget

Next-generation letting agency that combines the best Local Lettings Agents with industry-leading technology. We’re on a mission to change the rental experience for the better. Through supporting our local agents on the ground, giving landlords their valuable time back, and being there for our tenants when they have an issue. At every stage, we’re putting people first. Web only? That’s just not us. So much more than just a ‘.co.uk’ company, we’re able to deliver a personal service across the UK but with the added advantage of also having great technology behind us.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

873 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(873)

124 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing support from Emilia

I was supported by Emilia who was so proactive and was able to move a 12 month tenant in within 2 weeks of receiving the key. Great communication and easy process. Will now only exclusively work with Accomodation when looking for a tenant.

25 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A thoroughly pleasant experience.

A thoroughly pleasant experience.
Thanks to the speed and competence of accomodation.co.uk and of the local agent Andy Davies of Swansea, my property was let out within a week of advertisement and, most important, to the kind of tenants I wanted. Prior to that Andy and I had discussed matters thoroughly, he and his wife Kath visited the property and pointed out things that had to be fixed, having in mind both my own interests and the tenants' protection.

7 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service, really friendly, helpful and efficient

Sam in Bristol was great. She was incredibly friendly and helpful, really communicative and very efficient. She stepped in to help with few last minute things to get the property ready for the new tenants. I like how she got to know me and the property, to understand what I was looking for by way of tenants, and to be able to confidently answer the questions of the tenants. I have no hesitation in recommending Accommodation.co.uk and in particular Sam in Bristol.

24 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Met with Sammy

Met with Sammy , she was fantastic very thorough and experienced I cannot imagine Sammy to be unreliable as per the review I have read.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent support, advice and successful tenancy agreement.

This is a great company and give excellent personal support. We were working with Dan Butcher to find a tenant and with it being our first time as a LandLord the process was made less daunting with Dan. He was helpful, supportive, honest and reliable. He secured a tenant within a week and it was all set up and in place within a month. Highly recommend.

3 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helen has been amazing in supporting us…

Helen has been amazing in supporting us as first time landlords. Tenants were moved in within 4 weeks of advertising and the whole process couldn't have gone smoother. Thanks for guiding us through the process!

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dan B is an asset to your company.

Dan B has been an absolutely amazing. Me and my wife originally didn't get accepted for the property we really wanted. However, the tenants who originally got the property fell through. Dan proactively reached out and not even two weeks later, we signed and got the keys. As this is the first time me and my wife are renting together, it was a bit nerve wracking and Dan was so patient with all of my questions and would give me the time to chat if I needed it

Thank you so much Dan for being a part of mine and my wife's next steps in our Journey and making it such a smooth transition.

27 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The agent did not show up!!

Unfortunately, Sammy did not show up for the appointment, neither she called or emailed me cancel in advance or apologise for not coming!
Very disappointing to leave work early for this valuation appointment and to arrive well before time to be surprised by this!

24 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Dan made the experience of finding a…

Dan made the experience of finding a tenant a very easy one. His friendly approach and listening to all my requests. It was a very quick and easy turnaround to my rental property. All the communication was on point . Many thanks Dan

1 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would like to leave a review based on…No show

I would like to leave a review based on the service provided, but since they didn't show up for the initial appointment then the only review i can leave is that they did not turn up , no phone call to explain or any contact at all except an email with this invite to leave a review . so here it is.

6 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great support as a first time Landlord.

This is a great company to support anyone who is a Landlord. Our first contact was with Dominic Knight who was very helpful and gave good advice and was very knowledgeable. He followed up with information and linked us with his colleague Dan Brown who has been a great support in our early days of being a landlord. Highly recommend.

7 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helen was amazing

Helen was amazing !
She guided me along the process calmly and gave me very useful contacts so I could provide all the documentation needed.
I really like the fact that I didn’t receive any form of pressure to put my house on the market (compared to other agencies).
When I was ready and in a rush I was amazed by how quickly and smoothly the process went. She really went to the extra mile for me, not even talking about the availability. I was happy to receive a few applications and to be able to make the right choice receiving her guidance.
Thank you

17 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Sammy made a positive impression

Sammy was pro active and worked hard to find the perfect tenant for us. She understood our needs and responded promptly to any queries. It was very comforting to be able to easily contact her by phone or message, and we always felt she was working in our interests.

11 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Barbara and Brooke are 2 incredibly…

Barbara and Brooke are 2 incredibly talented and passionate individuals, who go beyond the extra mile for people. They have made both mine and my partners experience of getting our own place a really exciting process. I really couldn’t thank Barbara enough for her reassurance and honesty throughout this process and Brooke for how quick she managed to get things done. For anyone who is in a position where you are given Barbara or Brooke to help with moving property, you are very lucky!
Brilliant customer service and excellent knowledge on anything and everything property!
Thank you
Mckenzie and Brandon

6 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great to have a wonderful agent…

Great to have a wonderful agent accommodation.co.uk.We just moved in two days before.we had a very good experience from the company.If I don’t take the name of the person it won’t be fare.The best agent I met in London is Mr.David Conti, they got great professional team

20 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The WORST letting agents I have ever…

The WORST letting agents I have ever had to deal with in my 4 years of renting privately. Maz the property manager is incompetent, unprofessional and poorly trained. Moved in to a property that was FILTHY, surfaces weren’t even wiped, dead snail on the kitchen work top, the floors were covered in dirty. All the walls were covered in black marks and scuffs. The carpet in the bedrooms were in very poor condition. The bathroom still had the previous tenants belongings which were again not hygienic. The door had a hole in it also. When I arrived to check in the third party inventory agent warned me it was filthy and in need of a deep clean. They sent 2 sets of cleaners which simply wiped surfaces. I still had to have it deep cleaned after they sent them. I didn’t move in until a month later due to the amount of work required. And even then I had to get my family to repaint and deep clean the whole house. Then a few months into the tenancy I was getting electric shocks from the sink only to find out the landlord hadn’t had to kitchen earthed which is extremely dangerous and illegal. I was provided with false or incorrect electric reports that showed the kitchen was earthed even though it wasn’t. Again this took over 4 weeks from the point of contacting Accomodation to getting the issue resolved. I also had to get my own electrician to do a report who found the issue straight away. Then when I moved out no one bothered the arrange a check out, I had to ring myself and ask what they wanted to do with the keys. That same day I took pictures of the condition I left the property in, which was much better than what it was originally handed over to me in and the third party check out inventory also reflects this. Tell me why I moved out on 30/10 and only today 05/12 I have had a response regarding my deposit. In which the landlord is trying to deduct £250 for cleaning and redecoration! Accomodation also have provided false information in response to this review by stating the rest of my deposit has been returned, when I have not received a penny back yet 6 weeks after moving out. Please take my advice and do NOT rent with these imbeciles.

5 december 2024
Omdöme utan inbjudan
Logotyp för Accommodation.co.uk

Svar från Accommodation.co.uk

Thank you for taking the time to share your experience. At Accommodation.co.uk, we strive to provide all our tenants with a high standard of service, and we regret to hear that you were dissatisfied with your tenancy.

We take all feedback seriously and aim to address any concerns promptly. Our records show that when you raised issues about the property's cleanliness shortly after moving in, we acted quickly by engaging with the relevant contractors to resolve them. While we understand this may not have met your expectations, we endeavoured to coordinate access and ensure the property was addressed appropriately.

With regards to the maintenance concerns, particularly the electrical fault you mentioned, tenant safety is always our priority. Once reported, we promptly arranged for professional contractors to investigate and resolve the issue. While fault-finding can sometimes take longer than anticipated, we worked to ensure that the property met the required safety standards.

In relation to your deposit, the process involves communication with the landlord to confirm and agree on any proposed deductions following analysis of all available evidence. While this required additional time, the matter was submitted through the appropriate channels, ensuring a fair resolution in line with tenancy deposit protection regulations. This matter is still subject to independent adjudication which will ensure a fair outcome for all. The remaining balances of the deposit have accordingly been returned to you.

We appreciate that moving into a property and settling in can present challenges, and we are always looking for ways to improve our service. Your feedback has been noted and shared with our team as part of our ongoing commitment to enhancing the experience of our tenants.

Betygsatt 5 av 5 stjärnor

Helen Ball

What a lovely helpful person. Nothing was too much trouble. Helen let me know straight away that I'd got the property and helped me through the deposit and tenancy process.

25 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tenant finding

Third time using Accomodation to find a tenant. Absolutely seamless service! Tenant found within a week, ready to move in in days! Efficient, no fuss communication + all processes completed with no fuss! Can’t thank Helen enough for yet again being an ultimate professional!

25 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Hayley has been key to our tenant…

Hayley has been key to our tenant renewals. She is direct, honest and knows the kind of people we gel with. I kind of want to keep her to myself ; ) I highly recommend her and will continue to use her in future. Please look after her accommodation.co.uk!

28 november 2024
Omdöme utan inbjudan

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