Access Card Omdömen 

Received helpful guidance making the application easy. Prompt service. I would recommend friends to do this

I applied for this card for the first time and the process was very fast and efficient. It also gave me a way to expedite my application. Great service. Thank you

A fantastic, friendly and efficient team who dealt with my application with empathy and care. My huge thanks to you all.

Today’s experience has been excellent. I have dyslexia and I sent the wrong document to support my application. Access card emailed to informed me of this straight away, so that I could send the correct one. Email communication was so sufficient and helpful. Thank you

Application onine for my Father very easy to complete, provided the documentation asked for and received the access card details the next day enabling me to book tickets. Great communication throughout. Cannot fault the process.

Very easy process and it felt like a real person who cared was dealing with me

Easy to apply. Amazingly quick response. Thank you

Amazing customer service. The turn around time was quick and the experience a real pleasant one. They over delivered on timing (and in the Christmas period) and they were kind and respectful.

It was a pleasure to speak to the lady at access card the renewal was organised paid for photo sent and confirmation all within 15 minutes
Excellent service

Really happy with the service provided,
I needed an emergency access card, I called up and the gentleman that helped me with the process was great. Thank you again!

The application process is simple and it is clear what documents are required to be uploaded for proof of disability and more importantly, how it affects you.
Wetherby Racecourse helped me with the initial application and everything was sorted within two days. I have an Access number but I am still waiting to receive my physical card through the post. It should save lots of time and trouble in the future when purchasing tickets etc

The application was at the peak of the splendor and the response was very, very quick, of course, with the presentation of disability evidence, and now awaiting delivery. We also thank all the staff, administrators, and those in charge of this card for those with special needs.

Contacted regarding my access card and was delighted with the speedy reply and action taken by them to rectify my issue of my possibly deleting my acceptance which was appreciated x

I applied for the card around 8pm in the evening and I received an e mail the next morning saying I had missed one bit of information they needed, I replied and uploaded the document and within 2 hours I had an e mail to say that I had been granted a card, this is the fastest and most efficient service I think I have ever had to use, I wish everyone was as simple as this 😄

We had to go back to the doctor for more information and it took a while to get the appointment. I let them know this and they responded the same day with confirmation. They were brilliant.

Very pleased with the process and the time taken to process.

This is an amazing service for anyone with a disability. The customer service is excellent and very fast to communicate back. I would definitely recommend.

The Access Card team were very helpful and responded well to any queries I had with myself applying on behalf of my wife.

Great customer service support very helpful and fast in responding, very happy with the outcome thank you