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Ableworld - Southampton Omdömen 

189
TrustScore 4.5 av 5

4,7

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We needed a stairlift installed very quickly and AbleWorld in Woolston Southampton came up trumps. I phoned with my enquiry on a Wednesday, their consultant Jeff came on Thursday to discuss options a... Se mer

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Betygsatt 5 av 5 stjärnor

Very helpful chap called Dean in Southampton. Very knowledgable about the different products and helped us make an informed decision on a walker for my Wife's nan.

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Betygsatt 5 av 5 stjärnor

Hi I visited your Woolston, Southampton, Hampshire store with my mum on Friday 15th of May. Mum needed a new single recliner and we were helped by Dean, who couldn’t have been more helpful, guided us... Se mer

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Betygsatt 5 av 5 stjärnor

Needed a wheelchair for my wife who has advanced dementia and mobility problems. We are both 80, I am sole carer and with Parkinson's so lugging a 'normal' wheelchair about is not good, similarly my w... Se mer

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Företagsinformation

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Om Ableworld - Southampton

Skrivet av företaget

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Kontaktuppgifter

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Storbritannien

  • 023 8044 0000

4,7

Utmärkt

TrustScore 4.5 av 5

189 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,7

Alla omdömen

(189)

369 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Wonderful staff

Wonderful staff. I was helped by Jackie today. Very helpful and made me feel welcome when I felt a bit out of place. Went in for a repair to a Rollator. She was great! I would definitely recommend this place to any one

10 augusti 2024
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Svar från Ableworld - Southampton

Hi Denise,

Thank you so much for your kind review! We’re thrilled to hear that Jackie provided you with such helpful and welcoming service. It’s wonderful to know that she made you feel comfortable and assisted you with your Rollator repair.

Your recommendation means a lot to us, and we’re grateful for your support. If you need anything else or have any further questions, please don’t hesitate to reach out.

Take care, Ableworld

Betygsatt 5 av 5 stjärnor

I went into the Store this morning with…

I went into the Store this morning with the foot of my mother's wheelchair missing a screw which held the strap in place on the pedal.

It had been annoying her no end and my sister and I kept telling her we would get it fixed. Finally today, I went into the shop and was served by both Mark and Dean who were really helpful. A screw was found and the pedal was repaired in about 5 minutes!

Thank you so much for your help which has made me No 1 daughter - at least for one day!

Jackie Hillhouse

26 juli 2024
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Svar från Ableworld - Southampton

Hello Jackie,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Southampton were able to provide amazing service!

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Woolston

Woolston, Southampton shop. Dean. Could not be more helpful.

20 juli 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Nicolette,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Southampton were able to provide you with amazing service. We hope to see you again soon!

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Always find the staff in Ableworld…

Always find the staff in Ableworld Southampton very accommodating today. I took my father‘s three wheeler walker in for a repair. Mark fixed it for us while we waited great service. Highly recommend Able world Southampton

3 juli 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Christine,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Excellent service from the sales team and the engineers!

I have severe arthritis in both hips and am overweight; hence, I am a wheelchair user. I have been a customer of Ableworld Southampton for nearly 10 years and they have always given excellent service. My two large purchases from them have been a manual wheelchair, which is their own brand and a Vision Rascal Mobility Scooter. Both of these are excellent pieces of engineering (I am a retired engineer) and suit my needs very well. Both these major purchases were matched to my needs by honest and well-trained salesmanship.

Recently, I have had two reasons to call unexpectedly on the services of Ableworld Southampton. The first instance was when unbeknownst to me, my scooter had failed to charge overnight. I consequently got stranded with little power about 2 miles from my home. Instead of calling my insurer's recovery service, I phoned Ableworld Southampton to see if they could help. They did most effectively! James, one of their Engineers, came to my rescue. He turned up in the van within the hour and waited until my wife got there to collect me before taking the mobility scooter back to their workshop for repair. The second time was very minor but dealt with equally professionally. I had found a screw that had obviously dropped from the underside of the mobility scooter's seat. Neither I nor my wife are able to lift the seat due to health issues. However, James again came to my rescue by calling in at my home, lifting the seat and replacing the screw. He went the extra mile by securing it with Loctite and replacing another adjusting screw that I had not noticed had gone missing.

I could not recommend the services of Ableworld Southampton more highly!

17 juni 2024
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Svar från Ableworld - Southampton

Hello Martyn,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We are so pleased our engineers were able to be of assistance to you and in fast response, we put our customers at the forefront of everything and we hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Cruise Problems

My wife and I were taking a cruise from Southampton. When we arrived at the port my wife's scooter stopped working. She had to leave the scooter at the port and with the help of staff we obtained a wheelchair and got her onto the ship. While we were away I managed to contact Ableworld, Southampton and spoke to Dean. He was very helpful and agreed to collect the scooter from the port, fix it and return it to the port for our return. We collected the scooter on our return and arrived home safefully. A very big thank you for Ableworld and Dean in particular for excellent customer service.

1 juni 2024
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Svar från Ableworld - Southampton

Hello Thomas,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

I bought a mobile scooter from Ableworld.

My wife bought a mobile scooter from the Southampton shop. Dean talked her through the different scooters and she tried three before choosing buying the Jolly scooter. Dean was very patient and professional. Thank you.

10 juni 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello David,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Great service

I needed a new walker that was light and easy to put in my car. Dean was very helpful showing me a wide range of suitable walkers. He explained how each one worked and even contacted other dealers to see if they had more suitable walkers. The service was friendly and excellent.

4 juni 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Mrs Fleetwood,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Ableworld staff are very caring and take pride in their work

All of the staff at Ableworld are excellent. They are very knowledgeable, patient and kind. They have advised on wheelchair and recliner chair purchase and both have been the right choice. If there is a problem or query the staff do all they can to help sort it. I would highly recommend Ableworld.

24 maj 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Jean,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Dean who works there is amazingly helpful

Dean who works at the Southampton branch and All the workers at able world are very kind and welcoming and very helpful and I was help my a man called dean thanks 100% recommend using ableworld

29 maj 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Nothing is too much trouble

Our electric buggy broke down on Wednesday we had just got it out of the van and it didn't work, managed to push it back in and drove straight to Ableworld in Woolston Southampton, they are very busy and couldn't check it over for a couple of days but we got a phone call the same day to say that something needed welding in the column and was ready to go, many thanks to all the gals and guys they are all so helpful, nothing is too much trouble and to Dean for loading us up.

8 maj 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Kim,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Spare parts (just small items)…

Getting spare parts (just small items) was made simple with the help of Meggan & James excellent service

22 april 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Colin,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Spare part for free

I had bought a mobility scooter some years ago for my mother.
Recently the bolt that holds the right hand handle in a firm upright position had got lost. I went into the shop to see if I could buy a replacement. They took the scooter round the back, found a spare bolt which they fitted and charged me nothing. That is what I call good service!

6 april 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello David ,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service, very friendly and knowledgeable staff who went above and beyond to help

13 april 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Having researched the Marketplace and…

Having researched the Marketplace and received conflicting advice / quotes from several U.K Suppliers for the installation of a Straight Stairlift for my Wife. We chose the well acclaimed local ABLEWORLD and entrusted our needs to them.
Jeff and Steve dealt with ALL aspects of the feasibility study, subsequent realistic quote and the eventual installation to our complete satisfaction. We cannot speak highly enough of the skills / work ethic, and sense of humour displayed by Engineer Steve Bloodworth when tackling the unforeseen 'on -site' difficulties of an unusually protracted installation.
If this is the typical 'trade mark' of ABLEWORLD, service we know we have chosen wisely and would highly recommend to anyone in need of such expertise. A'GOLD STAR' for ALL!

3 april 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Colin,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southhampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

A most pleasurable shopping experience.

Jeff and his young lady assistant were most helpful in helping us choose a walker for my wife, and adding accessories to enable her to be able to store her walking stick. They could not have done any more to ensure our complete satisfaction. All in all, it was a most pleasurable shopping experience.

30 mars 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Anthony,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

Amazing- thank you!!!

Always really helpful to me. Not my mobility dealer. Really gone above and beyond yesterday. My charger has packed up yesterday and my dealership is now based in Bournemouth. They have kindly let me borrow a charger to see me over the Easter weekend. Always recommend them to anyone who doesn’t require a specialist wheelchair / seating system.. Thank you again

28 mars 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Paul,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Southampton team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Betygsatt 5 av 5 stjärnor

We visited the Woolston branch at the…

We visited the Woolston branch at the weekend as we required a spare part for husbands rollator. We were served by Meg who put herself out to assist us (with the help of the shop CAT). Very pleasant and helpful. Will be back. Thank you

24 mars 2024
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Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Ros,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team from our Southampton team was able with your visit! We hope to see you again.

Take care
Ableworld

Betygsatt 5 av 5 stjärnor

highly recommend

I've been shopping with Ableworld in Southampton for a couple of years now and all the staff are always happy to go the extra mile for me. would highly recommend

14 mars 2024
Omdöme utan inbjudan
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello Tommy,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Southampton are always on hand to help. We hope to welcome you back soon.

Take care
Ableworld

Betygsatt 5 av 5 stjärnor

The service was excellent

The service was excellent. The young man who came to my home with wheelchairs for me to try, was kind
and clear giving all information I needed. To be able to
view before buying was very helpful and when my choice was made I was able to keep the chair I wanted
and make purchase over the phone. I have used this company before and have always been impressed with
their standards.

4 mars 2024
Logotyp för Ableworld - Southampton

Svar från Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this fantastic review. We are delighted to hear that our team from Ableworld Southampton provided excellent service. We are also pleased to hear that we were able to help you find the chair best suited to your needs. We hope to welcome you back again.

Take care
Ableworld

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