Ableworld have been a godsend for my 89yr old Dad and his stairlift. The staff have been friendly and approachable from the telephone call to the callouts on every occasion needed. In particular Ste... Se mer
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We went to a Ableworld Woolston Southampton to buy electric bed. They went above & beyond to get us a bed early from their Chichester branch & delivered within 2 days and fitted all together, polite... Se mer
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My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... Se mer
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Ableworld Southampton are excellent. They helped my elderly parents to remain safe, mobile & comfortable. Equipment provided always good quality. Gave them confidence to remain independent & live in t... Se mer
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Företagsinformation
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Om Ableworld - Southampton
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About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Storbritannien
- 023 8044 0000
4,8
Utmärkt
209 omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Ableworld have been a godsend for my…
Ableworld have been a godsend for my 89yr old Dad and his stairlift. The staff have been friendly and approachable from the telephone call to the callouts on every occasion needed. In particular Steve was a delight - he made Dad feel very comfortable with him in his home, having a laugh with him.
They all give a friendly professional service.
I can’t recommend them enough.
21 oktober 2026
Svar från Ableworld - Southampton
Hi Melanie,
Thank you for your wonderful 5-star review! We're delighted to hear that our Southampton team have been friendly, approachable and professional every time you've needed support with your dad's stairlift.
It's especially lovely to hear your kind words about Steve and that he made your dad feel so comfortable and at ease in his home. We'll be sure to pass your comments on to Steve and the rest of the team.
We appreciate your recommendation. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Jeff was so helpful and efficient.
Jeff was so helpful and efficient.
He is a credit to your organisation and would definatley
Return and recomend .
22 oktober 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Martin,
Thank you for your lovely 5-star review! We're delighted to hear that Jeff was so helpful and efficient and made such a positive impression during your experience with us.
We appreciate your kind words and recommendation, and we'll be sure to pass your comments on to Jeff and the Southampton team. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very friendly customer assistant on the…
Very friendly customer assistant on the till finding my item i wanted to buy it makes all the difference when assitants are friendly and cheerful, great customer service 🙂👍
25 oktober 2026
Svar från Ableworld - Southampton
Hi Sarah,
Thank you for your wonderful review! We're pleased to hear that our Southampton team member was friendly, cheerful and helpful in finding the item you were looking for.
It really does make a difference to receive such welcoming service, and we're glad you had a positive experience. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Ordered one day picked the next by my…
Ordered one day picked the next by my neighbours and just what i wanted . The young lady that took order was very professional which was done on phone . Thankyou
21 oktober 2026
Svar från Ableworld - Southampton
Hi Andrea,
Thank you for your lovely review! We're pleased to hear that everything was arranged quickly and efficiently, and that the item was ready for collection the very next day. It's also great to know that our Southampton team member was professional and helpful when taking your order over the phone.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
So Helpful
We went to a
Ableworld Woolston Southampton to buy electric bed. They went above & beyond to get us a bed early from their Chichester branch & delivered within 2 days and fitted all together, polite & very helpful. We would certainly recommend this shop to everyone. 💯 %.
3 oktober 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Pamela,
Thank you for your wonderful 5-star review! We're delighted to hear that our Southampton team went above and beyond to help arrange your electric bed quickly and get it delivered and fitted within just two days.
It's wonderful to know that you found the team polite, helpful and supportive throughout. We appreciate your recommendation and kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very happy with the help we received…
Very happy with the help we received today. Not only with the advice but our trolley was taken out to the car and packed away on the back seat.
10 oktober 2026
Svar från Ableworld - Southampton
Hi Vera,
Thank you for your wonderful 5-star review! We're pleased to hear that our Southampton team were able to offer helpful advice and go the extra mile by taking your trolley out to the car and packing it safely onto the back seat.
We appreciate your kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Problem sorted quuickly
Stephen, the engineer, resolved the problem quickly in a professional manner.
2 oktober 2026
Svar från Ableworld - Southampton
Hi Tony,
Thank you for your wonderful review! We're pleased to hear that Stephen resolved the problem quickly and professionally. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very good service
Very good service, all my questions were answered and didnt feel pressured into buying.
Will definitely be visiting again.
22 september 2026
Svar från Ableworld - Southampton
Hi Marisol, thank you for your lovely review! We're delighted to hear you received helpful service and felt comfortable throughout your visit. We appreciate your kind words and look forward to welcoming you back. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
My daughter brought myself and my…
My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker so we were very happy to go ahead and purchase so that he’s still able to keep active which was the main thing. I am sure that there will be things in the future that we will need and come down for thanks again for your help.
21 september 2026
Svar från Ableworld - Southampton
Hi Patricia, thank you for your wonderful 5-star review! We're delighted to hear that our team was able to help you find a suitable walker and provide all the information you needed. We appreciate your kind words, and if you ever need any further assistance, don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
Exceptional.
Every single person whom I have dealt with at the store has been extremely helpful, polite, knowledgeable and professional.
Outstanding customer service.
Thank you.
17 september 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Peter, thank you for your wonderful 5-star review! We're delighted to hear that you found our Southampton team so helpful, friendly, and professional. We appreciate your kind words and support. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Friendly customer service
Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
16 september 2026
Svar från Ableworld - Southampton
Hello Alina, thank you for your wonderful feedback. We're pleased to hear that you received friendly and courteous service, and that our engineer took the time to explain everything clearly. We pride ourselves on leaving the work area tidy and ensuring a job well done. We appreciate your kind words.
Kind regards,
Ableworld
Svar från Ableworld - Southampton
Hello Sarah, thank you for your kind words. We're delighted to hear that you received friendly and great service. Your feedback is truly appreciated!
Kind regards,
Ableworld
A brilliant service
A brilliant service. They just repaired my 92 year old mother's 24 year old discontinued stairlift with a used part. I wish there were more companies like this. Thanks Stuart and Steve.
11 september 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hello Giles, thank you for your wonderful feedback. We're delighted to hear that we could help repair your mother’s stairlift and provide the support you needed. Your kind words mean a lot to us. We’ll be sure to pass your thanks to Stuart and Steve. If you need any further assistance, please feel free to get in touch.
Kind regards,
Ableworld
Friendly and helpful staff very helpful…
Friendly and helpful staff very helpful on helping me choose the best mobility scooter for my needs
31 juli 2026
Svar från Ableworld - Southampton
Hi Clive, thank you for your lovely 5 star review! We're so pleased to hear that our team were friendly and helpful and were able to help you find the mobility scooter that best suited your needs. We appreciate your feedback and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
I have visited this shop on several…
I have visited this shop on several different occasions for assistance with many issues
1) I have a rollator I bought from Amazon upon telling the member of staff this I thought they would turn me away but they didn't they continued to try to assist me with a specific screw they had and didn't charge me.
2) My rollator kept squeaking and I couldn't figure out where from same rollator bought from Amazon not able world and they helped me by oiling the screws. Got rid of the squeak and didn't charge me.
3) I again visited able world to ask if they could assist as when I was walking near thier shop a screw fell out but I didn't have the bolt again same rollator not bought from them but again they assisted me with a bolt and they personally screwed it back on and didn't charge me.
4) I am moving house and they assisted me with boxes a member of staff going ax far as delivering it my doorstep because they were too big to fit on my rollator.
As you can see to there is a consistent approach from all members of the team at able world woolston nothing is too much for them and they are genuinely caring and thoughtful.
The next time I need to buy a medical aid I will have no qualms purchasing from this shop as the care and consideration is above the norm that is provided in this day and age. Thank you able world for always being ready to give a helping hand and your genuine care.
28 augusti 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Sarah, thank you for your lovely 5 star review! It truly means a lot to the whole team at Ableworld Southampton to hear about your experiences with us. We're always happy to help where we can, regardless of where a product was purchased. We are especially pleased to hear that you found our whole team to be caring, thoughtful and consistent in the support we provide. Thank you for choosing Ableworld and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Top marks!!
I've been looking into mobility scooters for a while now, and after going to a few different shops, we then came to Ableworld Woolston, Southampton.
On my first visit, I was greeted promptly by a lovely young lady, Amy. She spent some time with me, going through various different models and trying to find what was most suitable for my needs. I felt like the time and care she provided was exceptional, which then later resulted in me returning to buy my new chariot!
Amy's knowledge was great. I was given a thorough demonstration, and was informed they have an on-site workshop for any future repairs or services, which was very good to know!
I have beforehand been recommended to visit this store, and I can see why! The store was well stocked, clean and easily accessible.
Thank you so very much Amy for making an old lady very happy and allowing me to retain some of my dignity. I look forward to many days out with my new scooter!
Julie
14 augusti 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Julie, thank you for your wonderful review! We're delighted to hear that Amy made your visits to our Southampton store such a positive experience and took the time to help you find the right mobility scooter for your needs.
It's lovely to know you felt well looked after and confident with your new scooter before leaving the store. We'll be sure to pass your very kind comments on to Amy and the rest of the team. We're always here if you ever need any further assistance.
Kind regards,
Ableworld
Excellent Customer Service Ableworld Southampton
Excellent customer service, demo and answering of queries.
Even insisted in taking my purchased items to my car!
16 augusti 2026
Svar från Ableworld - Southampton
Hi Mr Lawrence, thank you for your fantastic feedback! We're thrilled to hear you received excellent customer service and that our team took the extra step to help with your items. Your kind words are greatly appreciated, and we're here to assist you anytime!
Kind regards,
Ableworld
Ableworld were fantastic from start to…
Ableworld were fantastic from start to finish from my initial appointment to install yesterday I can only but praise the company I knew what I wanted and there was no pressure selling of a more expensive option nor optional add ons both the appointment chap and the installer were friendly, polite and both respected my property I won’t name them I will let the branch pass on my thanks in person
14 augusti 2026
Svar från Ableworld - Southampton
Hello Paul,, thank you for your wonderful feedback! We're delighted to hear you had such a positive experience from start to finish. It's great to know you appreciated our no-pressure approach and that both our appointment team and installer were friendly and respectful. We truly appreciate your kind words and your trust in Ableworld!
Kind regards,
Ableworld
Very helpful staff.
Popped into ableworld in Woolston, Southampton for a spare part for my Nan’s wheelchair. Spoke to Megan and dean and luckily they had a spare out the back. Very helpful, thank you.
9 augusti 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Anthony, thank you for your kind review! We’re so pleased that Megan and Dean were able to help you find the spare part you needed for your Nan’s wheelchair. It’s great to hear you found the team helpful, and we really appreciate your kind feedback. We’re always here to help if you need any further assistance.
Kind regards,
Ableworld
Excellent service and customer care
We needed a stairlift installed very quickly and AbleWorld in Woolston Southampton came up trumps. I phoned with my enquiry on a Wednesday, their consultant Jeff came on Thursday to discuss options and measure up and it was ably fitted on Friday by Slavic. We were so pleased with the service.
The following week we were let down by the ambulance transport service who were booked for a very important post operative hospital appointment. So another call to AbleWorld and they arrived within the hour with a suitable wheelchair which was professionally demonstrated by Megan. Everyone at the branch were first class and we cannot thank them enough for their kind and helpful service and support.
27 juni 2026
Omdöme utan inbjudan
Svar från Ableworld - Southampton
Hi Donna, thank you for sharing your experience! We’re thrilled to hear that Jeff, Slavic, and Megan provided you with such prompt and professional service. It’s our pleasure to help whenever we can, especially during important times. Your kind words mean a lot to us, and we’re here for any future needs. Thanks again!
Ableworld
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