I initially spoke to Saf, he was amazing, very helpful. Sadly, the engineer who came to fit our boiler wasn't so great. He was polite but arrived two hours late on both days, and we realised afterwar... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good customer service and very friendly staff. Explained everything to us and very knowledgeable. Gave us the best options and definitely not pushy. Engineer very friendly too and explained every... Se mer
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Our customer service experience was amazing by this lovely lady who was on the phone with me. She was polite, patient and well spoken. All of my questions were answered fully as she was so knowledgeab... Se mer
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The fitter turned up early and got on with the job. When completed the work area was left in a clean and tidy condition and all waste was removed. The fitter explained the use of the new boiler and le... Se mer
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Företagsinformation
Skrivet av företaget
Boiler Installation Made Simple Enjoy stress-free heating with a brand new boiler, affordable monthly repayments, and 0% finance available. With our StayWarm Plan, you’ll get a 10-year Heating & Hot Water Promise, complete with annual boiler servicing for total peace of mind. The installation will include a brand new energy efficient boiler, affordable repayment options and next day installation is also available subject to site survey.
Kontaktuppgifter
Storbritannien
- 247staywarm.co.uk
4,7
Utmärkt
873 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Satisfied customer
We had to call 24/7 out to have a look at a boiler problem, they checked out the boiler and it turned out that the boiler was more expensive to repair than replace, the were also very good at sourcing us a new boiler to suit our needs, making the process a lot easier.
23 oktober 2025
Svar från 247 Staywarm
Thank you so much for your kind feedback! We're really glad we could help you find the best solution and make the process as smooth as possible. If you need any further assistance or have questions about your new boiler, don’t hesitate to get in touch — we’re always happy to help.
Kind regards,
247 Staywarm
Boiler replacement
The engineer was totally professional.commend him left no mess behind.would highly recommend
29 oktober 2025
Svar från 247 Staywarm
Thank you for taking the time to share your feedback. We’re pleased to know our engineer delivered a professional service and maintained a clean workspace. Your recommendation means a lot to us!
Kind regards,
247 Staywarm
Everthing was done as i espected
15 oktober 2025
Svar från 247 Staywarm
Thank you for your feedback! We’re glad to hear everything met your expectations and appreciate you taking the time to share your experience.
Kind regards,
247 Staywarm
Highly recommend service
I recently bought a property that was a rental with an older boiler & bought boiler cover through Staywarm. The boiler was serviced & found faulty so I decided to buy a new boiler through Staywarm. The whole service from Staywarm has been faultless, efficient & friendly with courtesy calls to check everything is ok throughout. The engineer that came to install the new boiler worked efficiently & the install was completed in a day.
Overall I am very happy with the service I have received through Staywarm & would recommend them 100%
28 oktober 2025
Svar från 247 Staywarm
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re happy with your new boiler and the service you received from our team. It’s great to know that our engineers and support staff made the process smooth from start to finish. We truly appreciate your recommendation!
Kind regards,
247 Staywarm
Speedy efficient service
Following an issue with our old boiler we were able to get a replacement arranged for the next morning. Very efficient, helpful and polite engineers
25 oktober 2025
Svar från 247 Staywarm
Thank you for your kind feedback. We’re delighted to hear that the replacement was arranged quickly and that our engineers provided efficient, helpful, and polite service. We really appreciate you taking the time to share your experience!
Kind regards,
247 Staywarm
First class experience
Engineer was friendly efficient and even put a protector over our carpet. 10 out of 10.
25 oktober 2025
Svar från 247 Staywarm
Thank you so much for your wonderful feedback! We’re thrilled to hear that our engineer provided friendly and efficient service — and took extra care to protect your home. We truly appreciate your kind words!
Kind regards,
247 Staywarm
The engineer Adam was polite
The engineer Adam was polite, courteous. He sorted out our issue quickly and even took the time to show my son our the system worked. I was very pleased with the overall service. o
9 oktober 2025
Svar från 247 Staywarm
Thank you so much for your kind feedback! We’re delighted to hear that Adam provided such a positive experience and took the time to explain the system. We’ll be sure to share your comments with him. Your satisfaction means a lot to us, and we’re glad we could help resolve your issue quickly.
Kind regards,
247 Staywarm
I had a great experience with Tony and…
I had a great experience with Tony and his son installing my brand new boiler. Both were polite and very curtious, very professional. Both explained fully. 24/7 have been very good with all their services. I will keep with them as I know they keep to their word and follow up their instructions. So pleased with the outcome. See you next year for my service. By the way with the dog barking, I'm so glad they both like dogs, my dog gets anxious.
24 oktober 2025
Svar från 247 Staywarm
Thank you so much for your wonderful feedback!
We’re delighted to hear that Tony and his son made such a great impression and that you’re happy with your new boiler. It’s lovely to know you’ve had a positive experience from start to finish — and we’ll be sure to pass your kind words on to them both.
We really appreciate your trust in us and look forward to seeing you next year for your service!
Kind regards,
247 Staywarm
Excellent servixe
10 oktober 2025
Svar från 247 Staywarm
Thank you! We're glad you had an excellent experience. If there's anything else we can assist you with, please don't hesitate to let us know!
Kind regards,
247 Staywarm
Good customer support and good response…
Good customer support and good response time
23 oktober 2025
Svar från 247 Staywarm
We’re glad to hear you were happy with our customer support and response time. It’s great to know our efforts are making a difference — we really appreciate you taking the time to share your experience!
Kind regards,
247 Staywarm
Great service
Great service, fitters arrived on time 4 hours later we have a new boiler, very tidy install would recommend to anybody,
10 oktober 2025
Svar från 247 Staywarm
Thank you so much for your lovely feedback!
We’re delighted to hear you were happy with the service and installation. Our team always aims to deliver efficient, tidy work, so it’s great to know that showed through. We really appreciate your recommendation!
Kind regards,
247 Staywarm
Excellent
Excellent. Really good we mannered guys punctual. Respected the property I.e. protected carpets with plastic. Difficult job as boiler in really awkward place but they got on with job and didn’t complain certainly five stars and a credit to the company. Give them a bonus😀
21 oktober 2025
Svar från 247 Staywarm
Thank you so much for your kind words and fantastic feedback!
We’re really pleased to hear that our team made such a positive impression and handled the job so well, even with the tricky setup. We’ll make sure your comments are passed on to them — they’ll really appreciate it!
Thanks again for choosing us and for taking the time to share your experience.
Kind regards,
247 Staywarm
The worker worked well,pleasant,on time…
The worker worked well,pleasant,on time and left no mess very happy customer 😄
20 oktober 2025
Svar från 247 Staywarm
Thank you so much for your lovely feedback! We're really glad to hear you were happy with the service – punctual, pleasant, and tidy is exactly what we aim for. 😊
We'll make sure your comments are passed on to the engineer.
Kind Regards,
247 Staywarm
Boiler replacement and Hive Set Up
Aziz carried out our boiler install today and he did a great, thorough job from start to finish. He didn't ask for anything and did a clean job during his time.
The boiler install went seamlessly and he also went above his duty to help with the Hive thermostat install and checking all the radiators worked. He worked around my busy schedule and let me finish my meetings before checking on the next stage of his work. This is a great company and a great representative of them.
20 oktober 2025
Omdöme utan inbjudan
Svar från 247 Staywarm
Thank you so much for your kind words and detailed feedback! We're thrilled to hear that Aziz provided such a thorough and professional service during your boiler installation. It's great to know he went the extra mile with the Hive thermostat and was considerate of your schedule.
We'll be sure to pass your compliments on to Aziz – he’ll be very pleased to hear them. We truly appreciate you taking the time to share your experience.
Thanks again for choosing us!
Kind regards,
247 Staywarm
Very efficient engineer
Very efficient engineer. Installed a new boiler and moved the flu t the correct distance from window. Excellent boiler.
17 oktober 2025
Svar från 247 Staywarm
Thank you for your kind feedback! I'm glad to hear you're happy with the new boiler installation and that everything was completed to your satisfaction. If you have any questions or need further assistance in the future, don't hesitate to get in touch.
Kind regards,
247 Staywarm
I cannot trust this company and wont recommend
I cannot trust this company. Have to call in atleast 3 times to remind their responsible task. The call center is a joke run by maybe contractors with memory of a gold fish. Horrible company with no integrity or integration. 1 person calls to ask for boiler service next day you get call for boiler replacement. Just incompetence. I'll stay away from these lot.
17 oktober 2025
Hi i haven't had a service yet I will…
Hi i haven't had a service yet I will leave a review if it gets serviced
17 oktober 2025
Svar från 247 Staywarm
Your service will be carried out by Ideal Heating. We will contact them on your behalf to arrange and confirm the booking.
Kind regards,
247 Staywarm
Having issues sorting the boiler issue
17 oktober 2025
Svar från 247 Staywarm
We apologise for the inconvenience caused. It appears that our engineer mistakenly marked the previous visit as job complete. As this is not the case, a member of our team will be in touch with you shortly to discuss the matter further.
Kind regards,
247 Staywarm
Svar från 247 Staywarm
Thank you for your feedback. We're glad to hear that the engineer's work was excellent. We'll be sure to pass on your kind words to them!
Kind regards,
247 Staywarm
Boiler Replacement
Very helpful engineer arrived early and got stuck in. He completed the boiler swap, did all the testing and paperwork in good time. Both the tenant and I were very pleased with the service.
2 oktober 2025
Svar från 247 Staywarm
Thank you for your kind feedback! We're glad to hear that the engineer arrived promptly and completed the boiler swap efficiently. It's great to know both you and the tenant were happy with the service. We'll be sure to pass on your comments to the engineer – they’ll really appreciate it!
Kind regards,
247 Staywarm
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