1Training Omdömen 

1 832
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I paid for a PRINCE2 course advertised with 24 months’ access. Despite this, my access was cut off after only 12 months, preventing me from completing the course. For six months, I was repeate... Se mer

Betygsatt 5 av 5 stjärnor

I really love 1 training. They are so supportive and they helped me with the registration. Their courses are very reasonable priced and they are always helpful. I am studying the level 3 diploma i... Se mer

Betygsatt 5 av 5 stjärnor

I wanted to take a moment to personally thank you for the outstanding customer service you provided. Your professionalism, patience, and attention to detail made my experience smooth and stress-fr... Se mer

Betygsatt 5 av 5 stjärnor

I completed my online Master in Tefl some years back. It has really been fantastic in propelling my career as I travelled across different countries. Also helped to open opportunities to build on and... Se mer

Företagsinformation

  1. Skola och utbildning

Skrivet av företaget

1Training offers the best of internationally recognised qualification to students in the UK and around the world. As a pioneer in online education in the United Kingdom, we are make superior learning methods available for students with flexibility, convenience and easy payment. Our students acquire the highest skills and expertise through a range of comprehensive courses that cover multiple fields and industries from Human Resource, Administration, Information Technology, Project Management, Accounting & Finance to Beauty Therapy, Yoga, Animal Care Business, Small Business and Life Skills. Our certifications are accredited and internationally recognised, and if students need to fast track their careers, we have the best courses to benefit you. We make studying affordable at 1Training and pride ourselves on providing our students with a high-quality education that will take you to great heights.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(1 832)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

SCAM - ROGUE TRAINING PROVIDERS - NO EXAM CODE - COURSES ARE FREEWARE AND OPEN SOURCE MATERIAL

I have been scammed, but luckily having contacted an investigative journalist, reported the scam to Action Fraud Police, Bank, Trustpilot, Linkedin, Twitter etc I have had my money retrieved via the Bank's Fraud Controls.

This company has a number of trading names, however 1Training is not a registered company, for Trustpilot they only proved the ownership of the domain name (.org).

Despite calling the scammers out their website is still trading but i sense this will be brought down following the actions and SLAs of the organisations above.

DO NOT PART WITH YOUR MONEY - I paid over £420 for Prince2, I have now found the very same online course on Youtube... 1Training promise to supply an Exam Code within 14 days of purchase - and this code is never supplied, they then send you plenty of emails promising this and that but nothing actual gets resolved.

So after some investigation - the company is not registered, Linkedin has 1 employee (search for yourself)... website has spelling errors throughout, displays other reputable companies that have no awareness of who 1Training are.

Whatsapp for communications / chat bot whereby they fail to answer any of the queries above and keep banging on about being legit and exam code will be sent within 24 hours - yet it never comes, because they have pocketed your money and not been successful is obtaining a bonafide Exam Code from a real professional body - PeopleCert have never heard of this company.

Head office is in Holborn, I visited it, its a meetings room place and again staff at the location have never heard of 1Training or have any record of them ever using their offices.

There are lots of positive reviews here but I worry that the courses have been the same as mine - open source - and the exam codes have merely been purchased to satisfy a small number of complaints... or the exams themselves are open source - hence again people on here have never received a certificate.

I could go on and on with what has been found out about this company - some if it is with the right organisation to track and bring these criminals to justice... their footprint is not very elaborate, but their scam is.

DO YOUR OWN INVESTIGATIONS IF YOU DO NOT BELIEVE THIS REVIEW... YOU WILL QUICKLY SMELL A RAT AND DETERMINE ALL OF THE ABOVE FOR YOURSELVES AND MUCH MORE.

MY ONLY AGENDA FOR THIS REVIEW IS TO STOP OTHERS LOSING MONEY AND TIME BELIEVING IN THIS SCAM!

25 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear Karen,

We are deeply sorry to hear about your dissatisfaction and frustration with your experience, and we take these concerns seriously. It’s important to us that every learner feels fully supported and assured of our commitment to quality and transparency.

We would like to clarify that 1Training is dedicated to providing accessible, accredited courses, and we partner with reputable awarding bodies to deliver training that meets professional standards. Exam codes are issued as per our agreements with certification providers, and we’re truly sorry if there were any delays in delivering your code. If you still haven’t received it, please contact us directly at info@1training.org so we can promptly resolve this for you.

Regarding our online materials, we work to ensure our courses meet recognised standards and provide genuine value to our learners. We aim to offer a comprehensive learning experience, backed by accreditations, and are available to address any concerns about the content provided.

Your feedback is valuable as we continually strive to improve our service and ensure the best possible experience for our learners. Please feel free to reach out directly to discuss any unresolved matters or additional questions.

Thank you for bringing these issues to our attention. We are committed to providing a positive and transparent experience and are here to address your concerns as thoroughly as possible.

Kind regards,
1Training - Student Support Team.

Betygsatt 1 av 5 stjärnor

Terrible customer service, do not provide paid for services

They do not issue exam vouchers
They do not respond to emails, complaints. Can’t get them on the phone. Was told would have it guaranteed by the end of a week, did not receive. Multiple voicemails left

If you to be certificated and accredited, use a different company. I have been waiting for months.

I will be raising this with Axelos and PeopleCert. I will also be sending 1Training a 'Letter before Action' to go to the Small Claims Court.

25 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear Ben,

We are truly sorry to hear about your experience and appreciate you bringing these concerns to our attention. We understand how important it is to receive your exam voucher promptly, and we sincerely apologise for any inconvenience caused by the delay. This is certainly not the experience we aim to provide.

Please rest assured that we are committed to resolving this for you as quickly as possible. Our team has reviewed your case and is actively working to ensure the timely delivery of your voucher. We have also taken steps to address any lapses in communication you encountered.

Should you have any additional questions or require further assistance, please reach out directly at info@1training.org. Your satisfaction is our priority, and we are here to help in any way we can.

Thank you for your patience and understanding as we work to make this right.

Kind regards,
1Training - Student Support Team.

Betygsatt 5 av 5 stjärnor

It's easy to use and trustworthy…

It's easy to use and trustworthy website. Had a fantastic experience with this service. The website was easy to navigate, and there were no hidden fees. The pricing was reasonable,
and I used both their storage and delivery services, both of which were smooth and hassle-free.
I didn't have any experience with reselling, so I can't comment on that aspect.

10 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ITIL Foundation course and exam

I purchased the ITIL Foundation course and exam from 1Training several months ago and have yet to receive the exam docket necessary to sit for the exam. Despite multiple attempts to contact 1Training, they have not resolved the issue, and the course has now expired. Given that 1Training promotes itself as a reputable training provider, their failure to fulfill their obligations is misleading and has caused significant distress. I have already contacted ASA and People Cert with a formal complaint.

21 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear Paulina,

We're truly sorry to hear about your experience and appreciate you bringing this to our attention. We understand how important it is to receive your exam voucher promptly, and we apologise for the delay. This certainly isn’t the experience we aim to provide, and we want to resolve this for you as quickly as possible.

Please reach out to us directly at info@1training.org so we can look into your specific case, and our team will prioritise resolving your issue.

Once again, we apologise for the inconvenience caused and appreciate your patience and understanding as we work to address your concerns.

Kind regards,
1Training - Student Support Team.

Betygsatt 1 av 5 stjärnor

They do not issue exam vouchers

They do not respond to emails, complaints. Can’t get them on the phone.

The purpose of most if not all of the training they offer is to get certified/ qualified.

If you want a qualification or certification, be best to avoid this company as they do not issue exam vouchers. I have been waiting for 8 months. I am escalating my complaint through PeopleCert/ Axelos and hope that they lose their license to continue selling their courses.

20 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Betygsatt 1 av 5 stjärnor

Avoid. Don’t be fooled

I was initially mis sold a course. The training company should have known that they could not provide 12 months to complete the course when it was expiring in 6. They did upgrade my course due to their error. However…

I have now been waiting 8 months for my exam, yes 8 months.

I have sent numerous emails, half of which do not get responded, they’ve breached GDPR in handling my personal information.

Please don’t be fooled with the number of good and positive reviews they have. They offer free courses if you leave them a good review.

Edit: I have made a formal complaint with PeopleCert and logged a case with the content integrity team on Trustpilot

17 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Betygsatt 1 av 5 stjärnor

Don’t be fooled. Avoid!!

I was initially mis sold a course. The training company should have known that they could not provide 12 months to complete the course when it was expiring in 6. They did upgrade my course due to their error. However…

I have now been waiting 8 months for my exam, yes 8 months.

I have sent numerous emails, half of which do not get responded, they’ve breached GDPR in handling my personal information.

Please don’t be fooled with the number of good and positive reviews they have. They offer free courses if you leave them a good review (Trustpilot, if you need evidence of this please get in touch)

17 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear James,

Thank you for updating your review, and we sincerely apologise for the delay in issuing your voucher. We understand how frustrating this may have been, and we appreciate your patience throughout the process.

We are pleased to inform you that we have now issued your exam voucher. You should have received it in your email. If you have not yet seen the voucher, please contact us immediately at info@1training.org so we can ensure this matter is resolved without further delay.

Kind regards,
1Training - Student Support Team.

Betygsatt 5 av 5 stjärnor

Superlative delivery and content: highly recommend

The entire process was fast and efficient and incredibly edifying.

I work in special needs/the education sector and have done for 10 years; so statutory online training is something I have done a lot of.

The SEND Diploma 1Training offers gave an absolutely brilliant over-view of all current social policy, social policy administration and the most exciting part for me - was the in-depth legal information that has provided a bedrock to my work in SEND as both a Senco and a Deputy Senco where policy legalities are a pre-requisite. It goes right back to the Warnock Report in 1979 which was the catalyst for the special needs policy we have today. It also clarifies the nuances within funding and the respective areas that educators need to know to do their job effectively.

I have referred to the knowledge learned during the course on innumerable occasions and this really is second to none, exceeding all expectations at the time. As someone who has a BSc from a university degree taken back in the days when university delivery was superlative - my expectations were high.

It was relatively easy to access the information and to submit the exam at the end; a mark came back very quickly and I am very happy that I found 1Training who I did review at the time online - because it really was a wholesome experience when the company - I believe - was fairly new to the field.

I am looking forward to returning to them for more CPD and ongoing learning due to both the process and the content of the training delivered.

Highly recommend.

26 oktober 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Please everyone who hasn’t received…

I have now recieved my exam vouchers

16 oktober 2024
Omdöme utan inbjudan
Logotyp för 1Training

Svar från 1Training

Dear Samuuel,
TWe sincerely apologise for the delay in issuing your voucher and any inconvenience this may have caused. Your patience is greatly appreciated, and we are grateful for your understanding during this time.

Thank you for your valuable feedback. It helps us improve, and we're always here to assist you with any further questions or support you may need

Kind regards,
1Training - Student Support Team.

Betygsatt 5 av 5 stjärnor

Best online courses

Website is easy to navigate. The courses are packaged in easy to understand lessons which prepares you well for the final test. I did a diploma in Admin and I found their course material and support quite helpful.

16 oktober 2024
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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