The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been trying for over s week to fix issue with my account transfer and they have failed to even tell me s reason why there is error hours on hold then told yes emsil raised complaint attached su... Se mer
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... Se mer
It took a lot of time to connect with 1st Energy, over a day in fact. When I did, the operator carried out all my concerns very well.
Företagsinformation
Skrivet av företaget
1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
Kontaktuppgifter
Level 4, 459 Little Collins Street, 3000, Melbourne, Australien
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
4,1
Bra
436 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
He was full of information he followed…
He was full of information he followed up not to pushy! Didn’t start that way but soon identified , I was going to hang up
Very decent person
6 mars 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Great to hear Joanne. Thank you very much for taking time to provide a review.
Svar från 1st Energy Pty Ltd
Great to hear Maria. Thank you very much for taking time to provide a review.
Informative
27 februari 2026
Omdöme utan inbjudan
My experience was positive
My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.
31 januari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Thank you for taking time to provide a review Narelle. Much appreciated.
Clear detail over the phone
11 februari 2026
Omdöme utan inbjudan
No wait time
No wait time, got straight through. Ash was lovely and made conversation very easy.
9 februari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Fantastic to hear Erin. Thank you very much for taking time to provide a review.
100%
Hi, as I’m waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible
6 februari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Great to hear the feedback Josephine! Thank you very much for taking time to provide a review.
Affordable Rates
Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling
30 januari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Great to hear the feedback Karen. Thank you very much for taking time to provide a review.
Ash was helpful and asked if I needed…
Ash was helpful and asked if I needed any other assistance.
5 februari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Thank you for taking time to provide a review Nina. Much appreciated.
Electricity account transferred so easily & quickly....
The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.
29 januari 2026
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Great to hear the feedback Wendy. Thank you very much for taking time to provide a review.
Roger was very helpful and stayed on…
Roger was very helpful and stayed on the phone to ensure everything was dealt with appropriately at the time. Thanks Roger!
15 januari 2026
Omdöme utan inbjudan
Quick & Reilable: Outstanding Customer Service
12 december 2025
Omdöme utan inbjudan
He was very informative and gave me…
He was very informative and gave me good tips.
19 november 2025
Omdöme utan inbjudan
Dover Community Workshop presentation by Roger Sparrow
Roger Sparrow was able to answer all of our questions and what he presented was liked by the people who attended.
13 november 2025
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Fantastic to hear the feedback. Roger will be thrilled. Thank you very much for taking time to provide a review.
I was quite impressed with the person…
I was quite impressed with the person who talked to me on the phone. He gave me all the information I needed.
12 november 2025
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Great to hear Jennifer. Thank you very much for taking time to provide a review.
Tasmanians need to know that there is an alternative to Aurora
Important to get the facts about the alternatives and their prices, plus the ease of changing to 1st Energy
18 november 2025
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Thank you very much for taking time to provide a review Rob. Great to hear the feedback.
1st energy have been very good to deal with.
1st energy has been proactive in ensuring I continue to receive my concession discounts and were very responsive when asked to relocate my electricity supply to my new home plus they give a slightly higher feed in tariff is you have solar installed.
16 november 2025
Omdöme utan inbjudan
Very pleasant to talk to and very…
Very pleasant to talk to and very helpful .
4 november 2025
Omdöme utan inbjudan
Svar från 1st Energy Pty Ltd
Lovely to hear Angela. Thank you very much for taking time to provide a review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.