I bought what looked like a really lovely long sleeved halter top. When I returned it, it took a really long time to get the refund and the refund was $20 short of what I had spent. They charged me 1... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a few problems with my delivery and customs/UPS made me pay £50 in tax to receive my order but when I reported and complained about this to 12thtribe they told me to pay and they would reimbur... Se mer
I placed an order on 4/17/26. I paid through Affirm. I never received an order or tracking number from Taaji Tribe. I sent an email to them- here is the very ambiguous response: Good morning,... Se mer
I wouldn't spend my money here again. Sizing varies by item, return policy means that you have to pay $10 for every item you return (if you exchange sizing). Prints are beautiful, but quality/material... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Women's boutique featuring globally inspired jewelry and clothing.
Kontaktuppgifter
West Adams Boulevard 4870, 90016, Los Angeles, USA
- 12thtribe.com
2,4
Dålig
324 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wonderful Customer Service!!
Wonderful Customer Service!!! Handled quickly and effectively!
27 december 2023
Omdöme utan inbjudan
Great Customer Service
Loved the jacket I ordered, but it was a bit too big and when I went to return, the website was glitching so I reached out to customer service and they assisted right away. Super helpful
27 december 2023
Omdöme utan inbjudan
Customer service came through!!
I ordered a belt to go along with a dress that I planned to wear to a wedding. The belt was missing a small part but where it was located, couldn’t be hidden. I reached out to customer service and, Megan, was a pleasure to work with. She offered me a few options and let me decide what would be best for my situation. I will be shopping here again in the near future.
27 december 2023
Omdöme utan inbjudan
12th tribe always has been my favorite…
12th tribe always has been my favorite place to shop and the customer service reflects the same excellence in experience.
27 december 2023
Omdöme utan inbjudan
Customer service was great
Customer service was great! Very quick to respond and helped me process a return. I will be shopping here more frequently!
26 december 2023
Omdöme utan inbjudan
One of my Favorite places to shop!
Not only do I love their clothes but their customer service goes above and beyond! I’ve always had such a great experience ordering from 12th Tribe!
26 december 2023
Omdöme utan inbjudan
Great Customer Service
I have ordered through 12th tribe multiple times and I have loved everything I have purchase I have received. Recently I ordered the wrong item and there was an issue with the website so I emailed customer service. The customer service representative was very quick to respond and helpful.
25 december 2023
Omdöme utan inbjudan
Helpful Customer Support
Needed an exchange for a damaged item, and their customer support was a great help!
25 december 2023
Omdöme utan inbjudan
Brenda was amazing
Brenda was amazing! We emailed about the issue. She got it resolved and even texted me to assure if I needed expedited shipping. She was great!
22 december 2023
Omdöme utan inbjudan
Excellent Customer Service
The customer service is prompt and very helpful which is necessary! I’m very impressed with my experience with them.
22 december 2023
Omdöme utan inbjudan
ordered a dress
ordered a dress, it was beautiful just a little too short. sent a message about returning and got an immediate response and help with a return label. will definitely order from here again!
21 december 2023
Omdöme utan inbjudan
Helped me so fast and made a return…
Helped me so fast and made a return quick and easy!
20 december 2023
Omdöme utan inbjudan
Costumer service is great
Costumer service is great! I needed to change my shipping address quickly and they did it no problem and fast!!! I always love my clothes from here, great quality!
20 december 2023
Omdöme utan inbjudan
Lovely customer service
Lovely customer service. Appreciate all your help 😊
19 december 2023
Omdöme utan inbjudan
Terrible experience
You pay a small fortune for shipping and returns if item doesn’t fit. Nearly half the cost of the item which I never ended up wearing. Total rip off and not worth for the quality
7 december 2023
Omdöme utan inbjudan
you'll get stuck with something you can't wear
Watch out for them, if they send you the wrong size, they will tell you it's final sale -- and even if you have screenshots of your receipt and the item page without the words final sale, they will claim it's so and indicate they can only exchange for store credit if you pay additional amounts in the form of various fees. Scammy.
5 december 2023
Omdöme utan inbjudan
Return Scam
If you return an unworn item from 12th Tribe, they will accuse you of returning it worn and not refund you or not received the return at all when the tracking clearly shows it was returned. This company is out to SCAM you!
6 december 2023
Omdöme utan inbjudan
Clothing was TERRIBLE and of course…
Clothing was TERRIBLE and of course because it was discount no return options. The quality I would compare to SHEIN but with a much higher price tag. I would NEVER buy from this site again.
30 november 2023
Omdöme utan inbjudan
Scam site
Shipping was long, clothing was cheap and/or sized wrong. They deduct shipping and handling from your return item but YOU have to pay for a carrier service to send the return back. Then they don't refund you acting like they never got the return!! Hello, tracking number. Never trust this company, it's a scam!
14 november 2023
Omdöme utan inbjudan
I had an issue with my Order that was…
I had an issue with my Order that was not their fault it was USPS. They solved it so fast and were so lovely about it.
1 november 2023
Omdöme utan inbjudan
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