On Thursday I emailed 1-2-1 shoes about my Ecco shoes I bought last October as they were splitting. I received an email back from Woody promptly asking me to send some pictures which I did. I then re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service! I accidentally clicked the wrong delivery for my son’s school shoes. I contact 121 and they changed it so he would get his shoes in time! Best customer service I’ve ever expe... Se mer
Well hidden gem! Found this shop while looking for some Clark’s shoes which were on sale after Christmas. Perfect transaction, even returns bag included. Just in case. Also, easily contacted auto re... Se mer
Företaget har svarat
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue. 121 Shoes answ... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Order online today with fast, hassle-free delivery for some of the biggest names in Women's, Kid's and Mens footwear at 121 Shoes. Get 10 % off for newsletter subscription.
Kontaktuppgifter
6 Lady Road, Cameron Toll Shopping Centre, EH16 5PB, Edinburgh, Storbritannien
- 07715 638527
- hello@shoes121.co.uk
- 121shoes.co.uk
4,8
Utmärkt
442 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very efficent company ,fast delivery…
very efficent company ,fast delivery and great after sales thanks
30 december 2023
Svar från 121Shoes
Thanks for sharing your experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Bought a pair of Solovair boots in…
Bought a pair of Solovair boots in their Boxing Day sales. Fantastic price, but what persuaded me was free returns as had never tried this brand before so sizing potentially an issue.
121 Shoes answered a number of questions promptly before and after purchase and boots received and beautifully comfy out the box.
Will buy again from 121 Shoes.
26 december 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Listed as in stock on site so ordered
Listed as in stock on site so ordered. Not in stock! At least the refund was pretty quick.
6 januari 2024
Svar från 121Shoes
Dear Emma,
I want to extend our sincere apologies for the less-than-pleasant experience you encountered during your recent shopping on our website. We sincerely apologize for the inconvenience caused by our error and fully comprehend the significant impact it has had on your purchase.
Your review is invaluable to us, and we are committed to ensuring a seamless and enjoyable shopping experience for you and all our customers.
We appreciate your patience and understanding as we work to resolve this matter. Thank you for taking the time to provide your feedback. We value your relationship with us and look forward to providing you with better service in the future.
Best regards,
121 Shoes Team
quick delivery and very good price
quick delivery and very good price. Mistake in number of shoes arriving but put right quickly.
26 december 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Easy to order and good delivery service!
2 januari 2024
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Excellent thank you
2 januari 2024
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and the service we provided. At 121 Shoes, we aim to provide our customers with top-notch products and unparalleled customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Good quality of shoes ,quick delivery…
Good quality of shoes ,quick delivery and quick return service.
26 december 2023
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Great service and speedy delivery.
Bought 2 pairs of Ecco shoes at a very good price. Unfortunately only one paired arrived, likely due to Christmas post. A short email to 121Shoes and a second pair was dispatched quickly and arrived the next day. Great customer service and very pleased with shoes.
20 december 2023
Omdöme utan inbjudan
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. We love receiving positive feedback from our customers! It makes us happy and motivated to keep delivering the best shopping experience possible for you. Thank you once again for your kind words, and we hope to see you soon!
The real deal, it’s not too good to be true
It’s not often I write on these unless they are bad, however I was genuinely wary about 121Shoes because the prices were so cheap. I checked on here and 98-99% of reviews were positive, even with that I was cautious and paid by credit card still expecting something to be wrong. I got 2 pairs of Ecco golf shoes at a bargain and they arrived 2 days later, the genuine thing, the right colours, right sizes. I’m really happy I took what I thought was a chance, big thumbs up to 121Shoes
9 december 2023
Omdöme utan inbjudan
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. Thus, receiving such positive feedback is truly rewarding and motivates us to continue delivering the best possible shopping experience for our valued customers. Thank you once again for your kind words, and we hope to see you soon!
Grwat price and super fast delivery
Great price and the shoes were delivered the next day. Very good service from the store
26 november 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Great price great delivery service
Great price great delivery service. Item as described
25 november 2023
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. Thus, receiving such positive feedback is truly rewarding and motivates us to continue delivering the best possible shopping experience for our valued customers. Thank you once again for your kind words, and we hope to see you soon!
Great service
ordered shoes, arrived within 48hrs and boxed up carefully. Shoes were excellent, so pleased with my order
19 november 2023
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. Thus, receiving such positive feedback is truly rewarding and motivates us to continue delivering the best possible shopping experience for our valued customers. Thank you once again for your kind words, and we hope to see you soon!
Superb!
Super quick delivery, coupled with a great price on the shoes I wanted. What more could you ask for?
18 november 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Svar från 121Shoes
Thank you for taking the time to share your positive experience with 121 Shoes on Trustpilot! We are delighted to hear that you are happy with your purchase and that our shoes have met your expectations. At 121 Shoes, we always strive to provide high-quality products and excellent customer service. Thus, receiving such positive feedback is truly rewarding and motivates us to continue delivering the best possible shopping experience for our valued customers. Thank you once again for your kind words, and we hope to see you soon!
Fantastic service and fast delivery.
17 november 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
Brilliant Service
Extremely efficient keeping you informed throughout the process of buying the shoes. Shoes received within 48 hours of ordering with no postage and packing fee!! Wow thank you.😃👍
16 november 2023
Svar från 121Shoes
Thanks for sharing your positive experience with 121 Shoes on Trustpilot! We're thrilled to hear that you're satisfied with your purchase and our service. At 121 Shoes, we strive to deliver high-quality products and excellent customer service. Your kind words motivate us to continue providing the best shopping experience for you.
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