elaine thorogood

I ordered 2 packs for my grandsons, I was very disappointed because they don't glow in the dark & just stick to the wall & leave a mark.I emailed 10 days ago & have had no response. I expect they'll wait 30 days & tell me I am too late for a refund. I spent £20 on 2 packs which might seem very little to some people but because they didn't work I had to buy my grandsons something else which was an extra cost. I ordered on the glorbs website rather than buying from a cheaper site & their customer service is appalling! I will continue to email them because they say you can have a refund & if this doesn't happen I will look at other options to get my money back