customer

Thank you for your review! We're happy to hear that the intervention was efficient and painless, and that our staff were friendly and helpful. Thank you for the feedback regarding your experience on the phone. We will relay this feedback to our team as we aim to continually improve our service. Wishing you all the best with your new vision!

We're happy to hear that you found us efficient and punctual, and that our personnel were friendly and reassuring. Thank you for your feedback!

Thank you very much for taking the time to share your follow-up feedback. We’re really pleased to hear that your concerns were addressed promptly and resolved to your satisfaction.

If you would be happy to do so, we wondered whether you might consider updating or amending your original review to reflect this outcome, as it can be very helpful for other patients considering Optegra. Of course, there is absolutely no obligation and we truly appreciate your feedback either way.

Thank you again for letting us know about your experience, and please don’t hesitate to get in touch if we can help with anything further. Wishing you all the best with your vision in the future.

Hello, thank you for taking the time to share your feedback. We are happy to hear that your cataract operation was excellent. However, we are sorry to hear that your aftercare experience did not meet expectations. We take your experience seriously and we will ensure that a member of our team reaches out to support you.

Hello Giacomo,

I am pleased to hear that most of the process went well. If you require any post-installation support please reach out to your installer and they will be happy to assist you!

Kind regards,
Charles