Warning
Warning: Very misleading and disappointing.
The product I received looks nothing like the pictures shown on the website. The quality is poor and not as described. On top of that, return shipping costs are at your own expense, even though the item is incorrect. I would not recommend ordering from this company.
Svar från Ravolla
Hello Shaounem,
This is honestly not acceptable, and we completely understand why you would feel disappointed. Receiving an item that does not meet expectations is frustrating, and we take concerns like this very seriously.
This is certainly not the experience we want for our customers. We would truly appreciate the opportunity to review what happened with your order and resolve this properly.
Please contact us directly by email so our team can look into the issue and make things right for you as quickly as possible, in accordance with our store policy.
Best regards,
Ravolla Customer Service
