abe abelson

Hello Abe and thank you very much for your review. It is always a pleasure to read such a positive review, and we believe it will assist many people in making their purchasing decisions.
Greetings from Rome.

Hi, thanks so much for your feedback! We are really glad you are enjoying Alison. Continue learning on Alison and empower yourself!

We are so sorry you are facing this issue. Could you drop us more details about the issues at support@alison.com? We will then address the problem immediately.

We're delighted to hear you've had such positive experiences with our company! We truly appreciate your recommendation and look forward to serving you again soon.

Have a great day!

Beth - OnBuy Trustpilot Team

Good morning,

Thank you so much for supporting our business by taking the time to leave this review and for the positive feedback. We really do appreciate it!

Dear Abraham,

Thank you for sharing your experience with our product. We appreciate your feedback and understand that waiting for long-term results can be challenging.

You are absolutely correct in noting that the effectiveness of our product may take some time to become noticeable. We highly recommend consistent usage over an extended period, ideally two to three months, to achieve the desired results. Individual reactions may vary, so patience is key in the journey towards optimal outcomes.

We value your commitment to our product, and we hope you continue to use it as directed for the best possible results. If you have any further questions or concerns, please feel free to reach out to our customer service team. They are here to assist you on your wellness journey.

You can also contact us via email at info@weightworld.uk or call us at 0203 322 7970, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.

Kind regards,
Customer Services

Hi Abe,

We are a marketplace and not a seller, the company in question would not be us, please let us know the company you've contacted and we can see what we can do to support.

Dear abe abelson

you have been assisted in the ticket: #101550870 please check the ticket and reply to the mentioned ticket in case of doubt or any other request

Thanks for the reply. We will refund GBP 32.5 to you.

The refund will be sent to your card which you used to pay for this order. It usually takes 1-3 working days to be processed by us. However, please kindly note because this is an international transaction, it will take a few more days for you to receive the refund. You may refer to the following link about the refund processing time: http://litb.cc/l/wZRm

We apologize for any inconvenience this may have caused. We look forward to seeing you again.

Sincerely, customer service.

Hi Abe,

We are sorry to hear you are unhappy with our customer service, We do encourage all customers to call the office with any issues to have them addressed directly.

We are aware of a few instances in which unfortunately customers are emailing back to automated no reply emails from their sales and purchases.

If you find your emails are not answered within a day i would encourage to call the office directly and confirm the email you are reaching out to as I can assure you we would never ignore our customers and are always on hand to help however we can.

We do hope your next experience with us is 5 star worthy.

Best regards,

The HGM Team.