Storbritannien
Omdöme om Justmylook
First time buyer experience from this retailer. Was looking for Gucci perfume so their price was the best compared to other sites and shops. Also outlet items are really a bargain!!!! Place an order just before midnight 😁 Saturday. Can't believe it was delivered on Sunday afternoon 👏👏👏 Thank You!!!!
Omdöme om HIVED
Extra quick delivery without delay. Real time tracking which is matching reality.
Svar från HIVED
Hi Olena, thank you for your wonderful review! We're thrilled to hear that you experienced extra quick delivery and we're delighted that our real-time tracking matched up perfectly with your experience. If you need any help in the future, feel free to reach out via email at hey@hived.space.
Omdöme om Lyca Mobile UK
The issue still unresolved after 3 weeks of request made. Need someone who can fix it without wasting the time with a customer service phone calls
Can't due any phone calls and no data connection at all. The barring function can't be switched off as it says network issues.
Svar från Lyca Mobile UK
Hi Olena,
I'm sorry to hear that you're still experiencing unresolved issues after three weeks. I understand your frustration and want to assist you in resolving this matter promptly.
To ensure your concerns are addressed efficiently, I tried to reach you over the phone, but the call was not answered. Could you please elaborate on the specific issue you're facing? This will help us identify the problem and find a suitable solution without the need for lengthy customer service phone calls.
Kindly share the mentioned details with us at trustpilotreview@lycamobile.com.
Naveen
Lycamobile Team
Omdöme om Hedin Automotive London Ltd
Unreliable vehicle diagnostic with incorrect verdict which didn't resolve the problem. Also the car had been kept for more than 24 hours despite the pre-booked appointment in advance. No repairs only to diagnose the problems. In results had to take unpaid day off work plus 239 to pay for the diagnostic which is not resolved the issues. Still need to investigate further....
Omdöme om Lyca Mobile UK
Have been charged for the temporary purchased plan from my bank account automatically without the customer authorization. Such an unacceptable behaviour by Lycamobile. Investigated this issue further just be aware that after the online purchase and switching off the auto renewal it's ignored by the system. After the 30 days period it will be debited from the bank account again. Registered with there new application now, so exactly as I said the auto renewal set up automatically without the customer authorization. Such a manipulative behaviour because then it will take weeks to get this sorted and refunded (40 minutes waiting time to get someone by phone, the emailing them and get any response looks easier take a way to the moon and back). Meanwhile they are quickly and easy blocking your number if you claimed the unlawful charge back through your own bank.
Svar från Lyca Mobile UK
Dear Olena,
We are sorry to hear that you have not had the experience we would expect. Our customers usually receive exceptional customer care, and we are sorry to hear you feel yours was not.
We understand that the Lycamobile number has been temporarily blocked for chargebacks. We will assist in unblocking the number. We have made a call to Lycamobile and an alternate contact number, but we could not connect. We have emailed for more details to assist. For further assistance, please reply to trustpilotreview@lycamobile.com
Regards,
Albert
Lycamobile team
Omdöme om Lyca Mobile UK
The 322 customer service can't resolve the issue. The online complaint team didn't respond for a week now. The SIM number still unable to make any calls, txt and mobile data. God knows what going on there.
Svar från Lyca Mobile UK
Dear Customer,
I'm sorry to hear about the issues you're facing with your SIM, the lack of resolution through our 322 customer service, and the delay in response from the online complaint team. I want to assure you that we take such concerns seriously.
I tried to reach you over the phone, but the call was not answered, so I have sent an email with the details. Please check and update us at trustpilotreview@lycamobile.com
Naveen
Lycamobile Team
Omdöme om Everyone Active
Well organized process with booking and memberships varieties 👍 The staff are very helpful and polite!!!! Lucky to have Westcroft centre in my area 🤗
Svar från Everyone Active
Thank you! That's absolutely wonderful to hear. We really appreciate knowing that you enjoy and value our services. We take great pride and feel lucky to be able to provide a great space for the local community to enhance their health and well-being.
Omdöme om Currency Online Group
All good, easy and transparent, no hidden fees. Friendly environment and staff. Thank You!!!
Omdöme om Marshmallow
Easy to get a quote and update to the extras if necessary. Easy access through the app to all options and documents. So far so good 🤞
Omdöme om Onestream
Easy going conversation. Kindly, supportive and understandable customer support from Georgia L. Pleased and lucky to have this experience in our days.
Svar från Onestream
Thank you for your feedback, we are so pleased to have provided you with a great service
Omdöme om Yodel by InPost
Unreliable and dishonest company. Delivered the parcel to wrong address. Denied to investigate it properly. Didn't compared the real pictures of actual address with the driver's one. Also their tracking device show that the van been located far from the original post code (confirmed by customer service on the web chat).
Svar från Yodel by InPost
Hi there, I am sorry to hear about your experience so far. I would really like to have a look into this for you. Please could you email socialmediaescalations@yodel.gnatta.com with the delivery address, full name, contact number, tracking number, and a link to the review? Thank you, Yodel Social Media Team
Omdöme om INFOBUS
Terrible experience. Nothing about the responsibility if the quality of the trip not as expected!!! Silly solutions for part refund by bonuses which has been given already at time of purchase the tickets. No updates about the bus condition even after reports.
Svar från INFOBUS
Hello, Elena.
We are extremely sorry to read such reviews about our company.
After all, we value every client. And we carry out a work with carriers when identifying inconsistencies in terms of the comfort of vehicles, which are indicated on our web with real ones. And we correct them in case of inconsistency.
Please indicate the number of your order and we will check the result of the work, as well as the bonuses you indicated.
Thank you in advance
Omdöme om Monzo
Great and easy!!!! Thank You for my fee free transactions abroad!!! Checked with other banks already. You are the best!!!!
Keep going and best luck!!!!
Omdöme om Metro Bank
Just disgusting experience ever!!!!! Opened account on Saturday and closed on Tuesday next week as they decided do not open an account for people with humanitarian protection in UK.
Are you really stand by your slogan "metro bank for PEOPLE"??? Not really!!!
Omdöme om Sterling & Law Associates
Dishonest and worth experience ever!!! Be aware sometimes cheapest option is just to get a consultation with other reliable and honest people in migration law. Having a dramatic war events in my own country Ukraine this "professionals" charges unbelievably over the top for their services. Using my struggling situation to get my migration status resolved and giving me a hope that it will be sorted soon charged me 1000 pounds for applying for humanitarian protection. If someone reading this can advise me is any chance to claim my money back. Thank You!!!!
Omdöme om Wizz Air
Update review
The refund received after 3 months of waiting time
💛💙💔Unprecedented heartbreaking experience!!!! My flight to Ukraine was cancelled in early March due to the invasion by Russian military forces. Tried to contact the company to get the refund. Still waiting for their procedure completed and hope that the ignorance of this company will be prosecuted!!!!
Omdöme om Incredibledirect
Purchased items didn't arrive. Contact customer service, still nothing for another 5 days. No updates for 10 days in total. After review on Trustpilot the problem with the order was sorted. Leaving a 5⭐ now as promised.
Svar från Incredibledirect
Hey Olena!
Thank you for taking the time to leave your review.
Feedback is truly important to us as it allows us to improve as a business.
If you can provide your order number one of our Customer Support agents will reach out to you, we appreciate your patience during this time. 💙
Our contact details:
Email: support@incredibledirect.com
Webform: www.incredibledirect.com/contacts
Support page: www.incredibledirect.com/customer-service
Omdöme om Evri
Unreliable service, faked confirmation about unable to deliver the parcel "No one were in" Wait for the courier all day long, no one showed up
Omdöme om Zempler Bank
Update: Send me the new one after 3 weeks. Luckily wasn't abroad.
Prehistory.
My renewal card still not working. Declined for 4 days already. Contact customer support, but nothing changed.
Svar från Zempler Bank
Hi Olena, I'm so sorry to read your review! After looking into your account, I can confirm that we have raised this to our IT team and have raised an investigation into this for you. We will be in touch as soon as possible with an update. Our sincere apologises for any inconvenience caused. Kind regards - FR
Omdöme om Fluid
Easy and simple to use. Online app useful and helpful to check the balance and statements 👍
Svar från Fluid
Good afternoon, Olena.
It's great to hear you're happy with the mobile app and that you find this easy to use.
If you have any suggestions on how we could improve the app, please do not hesitate to leave a review in your device's app store.
Enjoy the rest of your weekend,
- Matt
