Mr Whittle

Often get parcel delayed message .
Not only this time !

Careful and neat installation.
Very helpful efficient and informative operative who listened very carefully and made a real effort to make the job as unobtrusive as possible.
Very pleased indeed!
(A white interior cable would have been nice !)

Great price and an excellent travel box of paints . Old school and no plastic!

Plenty of choice . Good quality tools , reliable delivery and well priced . Very pleased .

I am really surprised at this as I have found this company to be reliable !
The items were ordered on the 19th November and delivered on the 17 December.
I do understand the difficulties of a warehouse move But :-
I was receiving e mails encouraging ordering of more things in the (interim)
Delivery was Well WITHOUT the 2 week delivery window suggested !
What I feel less understanding about is the fact that on delivery three bars of soap were really unpleasantly sticky and nasty to handle, as were the boxes that contained them; furthermore one of the boxes had a bar of soap a quarter of the size of the other two this box being extremely sticky and battered ..
These were supposed to be presents!
The interior of the main delivery box was dry as was the rest of the order .
One feels that these soaps should never have reached despatch in the state they were in .
I have emailed customer service on the 17th December and have received a generic response and am awaiting further news !
It is now 12:05 on the 18th December !

This is an update as of the 14 th of January 2026

The replacements that were sent were also very sticky and were very underweight and look like samples but contained in the correct box . . I sent photos of them and one on a set of scales reading 0.6 oz as opposed to the correct weight of 2.8 oz . In total 6 bars have now been sent all of which were sticky and only two of which are the right size. I have resent my subsequent complaint twice so far requesting a refund and have not received a reply . This is simply unacceptable!
I since contacted customer services again sending resending my email and later a reminder .
Always get a reply which is obviously automated. It is now 27th January and no real human response . Quite obviously customer service is a very low priority!

It is now the 29 th January and it appears I have the same reply as last time ! It appears the complaint has not been read carefully!

Easy to order with a lot of choice . Well priced free delivery.
Arrived early .

Good Delivery. Very nicely made mug , not as large as I thought but ok.

Polite delivery man . On time and delivered safely even though the weather was very inclement.

Ordered on Monday informed Wednesday one of the items was out of stock had to cancel the order

I looked on the Stanley website today for replacement stoppers .!
This refers to the Stanley flasks themselves which “appear “ to be well built.
BUT .
Their big weakness is in the stoppers which progressively disintegrate and the plastic crumbles and powders ( not healthy) after a couple of years (and have never been put in a dishwasher either.)
Stanley do not do replacement stoppers!( It appears)
My last experience a while backwith them took a long time to complete. They finally replaced the whole flask as part of the lifetime warranty .
This is “bizarre” when a stopper would have done . After all they must be turning them out in their thousands.
Now I still have a redundant expensive flask !

Have shopped with Heinnie for many years and have always had excellent service a standard that other establishments should aspire to !

Delivered promptly next day .
Very pleased

Consistently good service .
Always reminded in good time when running out of medication.
Easy ordering online ,GP is contacted quickly and delivery is prompt .

Easy ordering good products and efficient delivery

Easy ordering on website had everything I wanted in one place some of things which I have found hard to get .
Website has a comprehensive list of items competitively priced.
Made an enquiry answered straight away by phone
There was sensible free delivery threshold and simple age verification process and checkout.
Ordered on Tuesday delivered all correct by DPD on the following Friday .
Very pleased.

Ellie -Jean answered all my questions and gave me the information I required in a pleasantly polite email.

Delivery right on time almost to the minute . Next day too .Pleasant delivery man. I was very pleased.

Everything ordered was delivered on time on a Saturday and was well packaged .
There was a small problem and I used their chatbot as it was out of hours which I was a bit doubtful about. The chatbot conversation was passed on to a real person quickly who had it resolved at almost the same time as everything was delivered !

Have ordered quite a few times from Handprinted and found everyone there really helpful and knowledgeable!
This time is no different.
They have quite comprehensive stock of good quality printmaking items, and many things are demonstrated on their website by video or in written form which is really helpful.
Prices are competitive too.
Well packaged using recycled materials and delivery is prompt and sometimes a small pack of love hearts sweet included!