We had a delightful experience dealing with Tilly at the Reading branch and placed orders. However the order execution was concerning. The doors turned up without the ironmongery and handles. these came in subsequent weeks. I had asked for a fitter to come on the basis of the delivery dates provided by Todd doors. His day was wasted due to incomplete orders and we incurred additional costs besides two weeks delay in our project. When we escalated to Todd management we got an insulting £37.09p as compensation for the shoddy delayed delivery!