No way to remove the scam membership…
No way to remove the scam membership item from the basket when purchasing products. At least they tell you it's gonna auto charge for the year in the basket. But I don't want the trial at all and would prefer to avoid having to manually cancel membership. Plus it's clearly going to be an issue to cancel and only there as a way to scam you into their membership. I'll purchase the products elsewhere thanks.
Svar från WellEasy
Hi Joe
Thank you for your feedback — we appreciate the opportunity to explain this more clearly.
We use a membership model so we can offer members significant savings on everyday products, rather than inflating product prices. Membership allows us to negotiate better prices with suppliers, keep margins low, and pass those savings directly on to our members. To make this risk-free, all members are covered by our Savings Guarantee, meaning you can never lose out overall — if you don’t save more than the cost of your membership, we’ll put that right.
The membership and any free trial are always shown transparently in the basket, including renewal details, and can be cancelled at any time. It’s there to support better value for customers who shop with us regularly — not to catch anyone out.
If you have any questions or would like help placing an order in a way that suits you best, our team is always happy to help at team@welleasy.co.uk
Warm regards,
The WellEasy Team