Hello Paul,

Thank you for your honest feedback. We’re really sorry to hear about the mix-up with your online order, receiving the wrong size and colour is understandably frustrating, and that’s not the experience we aim to deliver.

We’re very glad, however, that the team at our Aberdeen store were able to step in and sort things out for you. We’ll make sure your kind words are passed on to them.

Thanks again for your patience, and for giving our in-store team the opportunity to make things right.

Kind Regards,
AG Service Team