Took $3000 from us when someone reversed into our stationary car and won’t return the money. The accident happened mid Jan, it’s now end of Feb and Apex won’t give us any info at all about what is happening, what stage the claim on the other person’s insurance is at or how long it might take. We have the contact details of the other driver who says Apex called her in late Jan and she hasn’t heard anything since. Since it is unlikely that the damage repair will come to $3000, it feels like Apex are hoping we will just forget about it so that they can keep the $3000 as extra profit. Won’t book with them again, and won’t recommend them to friends / family either. Would advise using a more reputable / honest company.