Was emailed 9 days ago to say item was dispatched , tracked the item , ( bad address was the excuse for none delivery ) first attempt , second was then so called next day delivery excuse adverse weather conditions ( we didn’t have any , no snow hit Manchester that day ) !!! item is being delivered from a depot local to us ) now still awaiting delivery , cannot get hold of anybody to solve the situation , you ring you get a automated service then told “ sorry we have no further information at this time )
This item is a birthday present for my daughter who is home ( for a week ) from living abroad , it is not going to arrive now before she returns , fuming is an understatement for a delivery which is 16 miles away totally unacceptable