zulaykitchen.com Omdömen 227

Great products and great company with excellent customer support, highly recommended

I called Zulay Kitchen when my frothier stopped working and they were excellent to work with. They replaced my lifetime warranty unit and shipped immediately. Thanks, great experience!

This family owned business is the best! They are so professional and their products are amazing! I recommend 1000%. Great customer service, quick and easy shipments! One of the best companies I’ve purchased from!

Milk frother with excellent results when making milk foam for delicious lattes.
Lifetime warranty can’t be beat.

Cancelled order without telling me why. Took 4 days to get a response back after emailing to ask what had happened. No communication to ask whether we would like a different colour product. Poor customer service.

My frother stopped working so I contacted the company. They were extremely helpful and kind. They quickly replaced the product. I’m extremely happy and will continue to buy their products. Thank you!

Frother replaced under warranty,
despite trans-border shipping it did arrive in due course.

Back to making gravy just like before.
Happy Camper.

Zulay is a wonderful company who cares so much about their customers! We love our "whipper" and use it every day. When we had an issue, they immediately responded and took care of it. Very happy with my experience with Zulay!

We had a slight issue with our frother and reached out to the company. They immediately contacted us and sent us not one but two replacements! We received both frothers and a very sweet hand written note. It's the small things that make a big difference! We will be telling everyone to support this company. They are amazing and the frothers work awesome! Thank you!

Customer service was actively engaged in providing stellar service, no equivocation or quibbling. The company was diligent about recognizing my needs and responding promptly. They replaced a non-working item with not one but two of that item and an additional stand accessory. Far and away best customer service for an excellent product that works as expected.

After more than six years, my Zulay Kitchen milk frother stopped working. I wrote to the company and asked if it was covered under the lifetime warranty. I was delighted to find out that it was and they cheerfully replaced it. This is a family owned company and they stand behind their products like no other company I’ve ever encountered! I would definitely recommend purchasing from this company because of their work ethic and responsive team.

Prompt and courteous.

I received my milk frother in a timely way, and I love how it works! I also love that this is a family-owned business.

The life time guarantee on the frother.
Pleasant experience, kind representative. Sent an additional mini frother. Just a great experience. Couldn't have went better.

I couldn’t believe the awesome quality of customer service! I called because when I changed the batteries on my frother it wouldn’t shut off. They not only replaced it but sent me an extra! I didn’t even have to send my old one back. Much more than I expected. So kind and generous! I use it everyday. Such a kind generous family owned business.

The citrus squeezer is one of my fave kitchen gadgets. One broke, immediate replacement by Zulu’s.

Their customer service is awesome which is ver y rare nowadays.

Customer service was fantastic. Super easy to work with, great communication, and they fixed the issue better than I could have expected.

We had our first brother from April, 2024. Used nearly everyday and for several cups of coffee. When it quit, we remembered the lifetime warranty. Emailed the company. Jumped through a few hoops and received a replacement plus 1 additional frother. Paid for shipping and all is good. There doesn’t seem to be any way to obtain the lifetime warranty with these new replacements. However l, with 2 new ones, I suppose it would be only right to re-purchase one, if and when these fail. Good company and fairly good communication.

You did exactly what you said you would! When my frother quit you replaced it. Thanks!