I used my frother everyday for 6 years till it finally slowed down. I contacted the website and got a replacement with the lifetime guarantee. They sent me two new ones and I'm loving it.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In this age of increasing automation creeping into every aspect of our lives it's a huge relief to know there's another human at the other end of a transaction. That said, I purchased a Zulay f... Se mer
At first Santiago was very responsive and helpful. Once I paid for the shipping and repair he stop responding. I had to send another email to customer service and inform them that I planned to dispute... Se mer
We had an issue with a battery operated milk frother. Quit working after Amazon’s return time expired. With the product lifetime warranty, I contacted the company. They immediately got back with me... Se mer
Företagsinformation
Kontaktuppgifter
Har besvarat 15 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Frother replacement
Great support team and they stand by their products.
Great customer service!! Quick and friendly.
We purchased a frother in Feb '25, but it quit working a few months later. I called and she sent me a new one as well as a gift! Thank you so much!!
Product works great
Product works great. and the vacuum on bottom was not working sent replacement with no issues.
Bought a ZRWD cheese grater from…
Bought a ZRWD cheese grater from Amazon. I ordered replacement blades from you, but they were too small. Looked like a perfect fit. They were good value about $10 for 4. Do you know if you have specific blades for this model, if you do please let me know.
Thank you
Great company
Great company! Definitely stick to their lifetime guarantee and super fast shipping. I highly recommend this company.
Searched for "stainless steel citrus…
Searched for "stainless steel citrus juicer" and this company I've never heard of popped up. I like that they offer real actual restaurant quality and styled products.
Our juicer is hefty and gorgeous. Squeezes every drop from the fruits. Love it. An planning several more purchases.
Zulay is amazing
Zulay is amazing! From the product themselves to the customer service. I highly recommend & will even be using them to gift items in the future.
Zulay customer service is the best!
I recently had a problem with my Zulay milk frother and their customer service sent me a new one immediately. If all American companies treated their customers as good as Zulay we wouldn't need to put tariffs on other countries because everyone would buy US goods.
Easy to order
Easy to order, great variety, arrived in a few days. This wooden tool set is really nice.
This customer service was the best I've…
This customer service was the best I've ever experienced. Our frother stopped working and they gave me a quick trick to try, but still nothing. They replaced it without any hassle and even sent an extra along just in case. That's pretty incredible! I was so impressed by the experience and how kind they were.
I was sent 2 of the same frother
I was sent 2 of the same frother, one should have come with the stand like was stated in the order form….I’ll just order one from Amazon.
Awesome customer service!!
I bought a frother that stopped working after 4 uses. I reached out the company and they sent me not one - but TWO - new frothers for my replacement and inconvenience. AWESOME customer service!!
Excellent experience
Excellent quality of products, communication, pricing and delivery. Smooth process and excellent sales event for Labor Day. Thanks!
I find your product to be an excellent…
I find your product to be an excellent product and satisfaction is definitely guaranteed!
So helpful when I reached out for help…
So helpful when I reached out for help on a product I purchased from them. Thank you for resolving my problem with no hesitation and not making it difficult for me. Satisfactory
Great customer service
I reached out because of an issue I was having. The response was quick and problem has been resolved. So easy to deal with and communication was great. I will definitely continue to support this company.
Thanks
Leon
They honor their warranty!
My frother worked great for about a month, and then the button started working erratically or not at all. Even with fresh batteries. I sent an email and they were very responsive and sent me a new unit! It's working great!
zero stars
I would go zero stars but you don’t give that option spent $800 on a coffee pot had nothing but problems with it. Your team refused to step up and repair will never buy a product from your company again.
Great customer service!
I lost a part to my coffee maker and the Zulay team helped and shipped me a new piece so quickly! They were great at resolving my issue!
The issue with frothet customer department responding…
The customer department responding amazingly fast to my issue. They took care of my problem immediately-and even went above and beyond to take care of me!! Needless to say, I LOVE this company!-AND their product!!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








