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Zonli Omdömen 

171
•
TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The mattress is incredibly comfortable and the fact it’s non toxic is amazing for my family as we heavily prioritize non toxic products in our home. We went with the 4 inch queen and it’s perfect for... Se mer

Betygsatt 5 av 5 stjärnor

I had a great experience with Zonli, they’re customer service was supportive and kind. I got the 2 1/2 inch floor mattress and it has been a great addition to our home! I love how it is flexible maki... Se mer

Betygsatt 4 av 5 stjärnor

We have the queen size 4-inch Classic Floor Mattress with the removable cover, and we absolutely love it! It’s incredibly comfortable and has been such a great option for when guests stay over. The re... Se mer

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Betygsatt 5 av 5 stjärnor

I use this mattress for mat Pilates and if your back and tailbone absolutely kill you during rolling exercises, this thing is a total game-changer. It’s super plush, so you won't feel the hardwood flo... Se mer

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Företagsinformation

  1. Futonbutik

Skrivet av företaget

ZONLI is a Floor Living brand. We specialize in Japanese-style tatami mattresses designed for foldable storage and healthy sleep. Not higher, but closer to the ground — where the body settles, space frees up, and life slows down. No premium margins, no marketing tricks. Just honest comfort, natural materials, and a price that feels right. That’s ZONLI: Just 5% profit and 100% honesty.

Our Promise to You

We're committed to our customers!

We're committed to our customers!
We provide free shipping on orders $100+, a 30‑day trial, a 1‑year warranty, and installment plans. Experience floor living the right way. Choose ZONLI today.

Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

171 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,5

Alla omdömen

(171)

169 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Smaller size fits my tiny space.

Got the 4-inch tatami for my child and it's been absolutely perfect. It's low enough for them to safely climb on and high enough for a good nights sleep.

31 augusti 2026
Omdöme utan inbjudan
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Svar från Zonli

Dear Sienna,

Thank you so much for your wonderful feedback — we’re thrilled our tatami mattress works perfectly for your child.
Its low-to-ground design ensures safe climbing, while the proper thickness delivers sound sleep — this balance is exactly our design intent. Rooted in Japanese tatami philosophy, we aim to bring everyone closer to the ground for greater security and relaxation.
We’re honored to be a reliable, kid-friendly sleep solution for your family, and hope it keeps accompanying you and your loved ones.

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Sized down the mat so it would fit in…

Sized down the mat so it would fit in my small apartment and it's a perfect fit! It came really fast and the package was light weight when I carried it up the stairs. So happy with it!

29 augusti 2026
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Svar från Zonli

Dear Ainsley,

Thank you for your lovely review! We're so glad to hear that sizing down worked perfectly for your small apartment – it's great to know the mat fits just right. It's also wonderful that delivery was fast and the package was light enough for you to carry up the stairs without trouble. We designed our packaging with convenience in mind, so hearing that it made a difference for you truly means a lot to us. We're delighted that you're happy with your purchase, and we hope you enjoy many cozy moments on your new mat. If you ever need anything, we're always here to help.

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Delivery was fast and my back has never…

Delivery was fast and my back has never felt better. I love my floor mattress!

25 augusti 2026
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Svar från Zonli

Dear Alexandra,

Thank you so much for your wonderful review – it means the world to us that you're loving it! We're thrilled to hear that your order arrived quickly and that your back is already feeling better – that's exactly what we designed our floor mattress for.

We know how important a good night's rest is for overall health and wellbeing, so hearing that our mattress is making a positive difference for you is truly the best reward we could ask for. We carefully chose the foam density and materials to provide just the right balance of support and comfort, and it's great to know that it's working well for you.

We truly appreciate your support and hope you continue to enjoy many restful, pain‑free nights ahead. If you ever have any questions or want to share more of your experience, we're always here to listen.

Warmest regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Muy buenos me gusto

28 augusti 2026
Omdöme utan inbjudan
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Svar från Zonli

Dear Andrea,

Thank you very much for taking the time to share your feedback with us! We are truly delighted to learn that you are satisfied with our product. Your recognition means a great deal to our entire team.

We always strive to create products that not only meet but exceed our customers' expectations, and your affirmation is our most precious reward. We are also deeply grateful for your trust in our brand. Amid so many choices, you chose us and took the time to leave such a positive review – we truly appreciate that.

We would also like to take this opportunity to invite you to explore our upcoming new collection, which will feature some exciting pieces that we believe you will enjoy just as much. As a valued customer, you will always be among the first to know about our special offers and new arrivals.

We look forward to serving you again soon, and we promise to make every experience as wonderful as this one.

Warm regards,
The Zonli Team

Betygsatt 3 av 5 stjärnor

Stained Tatami Mat with Different Brand Tag on It

Update 9/6/26:

Zonli reached out to me and fully refunded the mat and mattress within 7 days of my review. They also reached out to me and explained the reason for the wrong tag. I have changed my rating to 3 stars and would tentatively consider ordering from them in the future.

-------------------
Ordered a bean bag, tatami mat, and 2.5" mattress. Bean bag is great. Tatami mat came with stains plus an attached tag that was NOT for Zonli (the tag says Syrinx, which I see is a defunct random Amazon brand that once sold tatami mats). Shame Zonli couldn't even bother to take off the tag of whatever random stock they're selling. Mattress is still pending, but I don't have good expectations after this.

24 augusti 2026
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Svar från Zonli

Dear Samantha,

Thank you for your honest and detailed feedback — we truly appreciate hearing both the good and the bad.

We're glad you're enjoying the bean bag, but we sincerely apologize for the stains on the tatami mat and the incorrect tag. This is not the quality we stand for, and we completely understand your disappointment.

We've already taken this seriously: our warehouse team is conducting a full batch inspection to find the root cause and prevent future issues. Our dedicated support agent has reached out to you personally to resolve the tatami mat problem right away. We're also keeping a close eye on your mattress shipment to ensure everything goes smoothly.

We truly hope to make things right and earn back your trust.

The Zonli Team

Betygsatt 5 av 5 stjärnor

Great customer service!

27 augusti 2026
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Svar från Zonli

Dear Emily,

Thank you so much for your kind words! "Great customer service" means a great deal to our entire team. We truly believe that every interaction with our customers is a chance to build trust, and your recognition reassures us that we're on the right track.

At Zonli, we always strive to listen carefully, respond promptly, and resolve every issue with genuine care. Knowing that we've made a positive impression on you is the greatest reward for our daily efforts. We'll keep working hard to ensure every customer feels valued and supported.

Thank you again for choosing Zonli — we're always here whenever you need us!

The Zonli Team

Betygsatt 1 av 5 stjärnor
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Svar från Zonli

Dear Jessica,

Thank you for bringing this to our attention — and please accept our sincere apologies that the mattress cover didn't fit as expected. We completely understand how frustrating that can be, and we take your feedback very seriously.

We have already assigned a dedicated support agent to look into your case, and they will be reaching out to you shortly (please also check your inbox or spam folder) to resolve this issue properly. Whether it's a replacement or a full refund, we're committed to finding the right solution for you.

Your satisfaction matters greatly to us, and we truly hope to turn your experience around. Thank you for giving us the opportunity to make things right.

The Zonli Team

Betygsatt 5 av 5 stjärnor
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Svar från Zonli

Dear Mary,

Thank you for your kind words! "Easy to purchase and shipping was fast" — though brief, it means a great deal to us. ❤️

From order placement to delivery, we strive to make every step smooth and hassle-free. We partner closely with our logistics team to ensure your package arrives quickly and in good condition — because we know how much you're looking forward to it.

Knowing you had a pleasant experience brings us joy and motivates us to keep improving, from product quality to customer care. We want every interaction with us to be just as wonderful.

Thank you again for your trust and support. We look forward to serving you again soon!

The Zonli Team

Betygsatt 5 av 5 stjärnor

The futon is good and feels !

The futon is great, feels so comfortable and you can rest comfortably in it. I used already in my house, camping ⛺️ is very versatile.
I notice that the bag was ripped in the middle of the bag when I pulled out of the box. I gotta say this was a whole experience cause they contacted me and send me a new replacement for free. I really appreciate it that a lot!

18 augusti 2026
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Svar från Zonli

Dear Wilson,

Thank you for taking the time to update your review! We truly appreciate your kindness and are so glad that our after-sales support turned your experience around. ❤️

It's wonderful to hear that you're enjoying the comfort and versatility of our futon, whether at home or camping. We're also grateful for your recognition of our service — sending you a free replacement was the least we could do.

Thanks again for your understanding and support. We hope you enjoy many cozy nights with it!

The Zonli Team

Betygsatt 5 av 5 stjärnor

So far I absolutely love how easy it…

So far I absolutely love how easy it was to set my Zonli Japanese floor mattress up!
On top of being easy to set up it is super comfortable. We bought this for my daughter to transition to her own room and I feel like the entire family has been laying on it and absolutely loving it. I love how easily I can pack up the mattress and travel with it and the fact the cover can come off to be washed.

20 augusti 2026
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Svar från Zonli

Dear Amalia,

Thank you so much for taking the time to share such a warm and thoughtful experience! Knowing that you and your entire family absolutely love our Japanese floor mattress — with everyone taking turns to lie on it and enjoy its comfort — truly warms our hearts and means the world to us. ❤️

Every detail you mentioned — the effortless setup, the outstanding comfort, the easy pack-and-go design, and the removable washable cover — represents exactly what we poured our hearts into when we designed this product. We set out to create a mattress that not only supports a smooth transition for little ones into their own rooms, but also fits seamlessly into various everyday moments, whether at home or on the go. Hearing that it has not only eased your daughter's move to her own space but also become a family favorite makes every bit of effort incredibly rewarding.

Thank you again for your trust and your kind words. We wish your daughter sweet dreams every night in her new little haven, and we look forward to bringing more cozy essentials to your family in the future.

The Zonli Team

Betygsatt 5 av 5 stjärnor

Love all of their products

Love all of their products. Customer service has been wonderful too.

19 augusti 2026
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Svar från Zonli

Dear Magen,

We are truly touched and inspired by your kind words! Knowing that you love all of our products and that our customer service team has been wonderful to you means more to us than you know. ❤️ Your feedback — especially the recognition of our service — is the greatest encouragement for our entire team. Every day, we strive to refine our products and deliver warm, thoughtful support to every customer, and hearing that we've made a positive impact on your experience truly fuels our passion. We will continue to put our hearts into what we do and serve you with even greater care. Thank you again for your trust and support — we can't wait to welcome you back soon!

The Zonli Team

Betygsatt 5 av 5 stjärnor

Great product and service

Timely delivery, great customer service, useful item, quality product.

25 augusti 2026
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Svar från Zonli

Dear Rick,

Thank you for taking the time to leave us such a concise yet meaningful review! Timely delivery, great customer service, useful item, and quality product — every point you mentioned reflects exactly what we value most and never take lightly in our daily operations. From shipping and logistics to after-sales communication, from product development to quality inspection, we strive to do better at every step. Receiving such well-rounded recognition from you is truly encouraging for all of us. We will continue to stay true to our original intentions and look forward to bringing you even more satisfying products in the future!

The Zonli Team

Betygsatt 5 av 5 stjärnor

Very impressed with this

Very impressed with this! So much better than an air mattress.

22 augusti 2026
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Svar från Zonli

Dear Emily,

Thank you so much for your wonderful feedback! Hearing that our mat is "so much better than an air mattress" truly made our entire team's day — it means more to us than you know. When we designed this product, we set out to solve the common frustrations of traditional air mattresses, such as air leakage and unstable sleeping surfaces, so that whether outdoors or at home, our users could enjoy a more comfortable and restful experience. Your recognition reassures us that we're on the right track. Thank you again for your love and support — we hope every use brings you a cozy and peaceful night's rest!

The Zonli Team

Betygsatt 5 av 5 stjärnor

Me encantó súper cómodo y liviano y el…

Me encantó súper cómodo y liviano y el color espectacular la calidad 100% servicio al cliente excelente y el producto lo volvería a comprar

22 augusti 2026
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Svar från Zonli

Hi Giovanna!

Thank you so much for your amazing review! We're absolutely delighted to hear that you found our product super comfortable, lightweight, and 100% quality — and that you love the color as much as we do. 😊

Your kind words about our customer service mean the world to our entire team; we work hard every day to provide the best experience possible. Knowing that you would buy from us again is the greatest compliment we could ask for.

We hope to see you again soon! Have a wonderful day.

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Great cushion for camping!

The website had all the info I needed to decide what I wanted to get. I'm using a twin 4" floor mat for camping. It seems easy enough to roll up and has straps and a bag for easy transport. The mat and cover both look and feel well made and I appreciate the washable, cotton cover. It took a bit longer to arrive than expected but received it in time to lay it out for 72 hours before my camping trip.

22 augusti 2026
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Svar från Zonli

Dear Lisa,

Thank you so much for taking the time to share such a detailed review of your experience! We're truly honored that our Twin 4" floor mat will be accompanying you on your camping adventures. The easy roll-up design with straps and a carry bag, along with the washable cotton cover, are features we take great pride in—hearing that you appreciate them means a lot to our entire team.

We also sincerely apologize that the delivery took a bit longer than expected. We've already communicated with our logistics partners to improve shipping efficiency for future orders. We're glad it still arrived in time for you to lay it out for 72 hours before your trip—we hope our mat made your camping experience even more enjoyable.

We look forward to serving you and your family again in the future. Wishing you many wonderful camping memories!

The Zonli Team

Betygsatt 4 av 5 stjärnor

Incredibly fast delivery

The futon and tatami mats arrived much faster than I expected. The futon cover i ordered at the same time took an extra couple of days. While its taking some getting used to (was on a bed that is much too soft) but I'm happy with it so far!

21 augusti 2026
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Svar från Zonli

Hi Peri,

Thank you so much for your wonderful, honest review! We’re thrilled your futon and tatami mats arrived sooner than you anticipated‑that always makes for such a pleasant surprise. We do apologize that your matching futon cover took a couple extra days to arrive separately, and we appreciate your patience while it made its way to you.

It is completely normal to need a little time adjusting after switching over from a very soft bed to your new firmer futon. We are happy to hear you are pleased with your purchase so far, and hope it continues to grow more comfortable as you settle in. If you ever have any questions or need further assistance along the way, our team is always here to help. Wishing you many cozy, rest‑filled nights ahead!

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

I got the thinnest version

I got the thinnest version: 2.5 thickness, and it's great! Very comfortable.

21 augusti 2026
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Svar från Zonli

Hi Rachel,

Thanks for sharing your experience with our 2.5‑inch mattress. We are delighted that our thinnest option turned out to be a great fit and comfortable for you. Reviews like yours motivate us to keep improving our products. Please feel free to reach out if you need any support down the line.

Kind regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Respectable company

The initial order I received had a mattress cover that was as too small. I contacted the company and they were very quick to respond and resolved my issue immediately. I was really impressed with their customer service. Great company and product!

6 augusti 2026
Omdöme utan inbjudan
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Svar från Zonli

Hi Lori!

Thank you so much for your wonderful review! We’re sorry about the issue with the mattress cover, but we’re glad our team was able to resolve it quickly.

We truly appreciate your kind words about our customer service and product. Thanks again for choosing Zonli!

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Good assistance and reception

The first time my futon cover showed up it was either damaged in transit, or it was tampared with for potential theft. A large black smudge stain did not come out of it.

Maggie at Zonli was extremely helpful via email at getting me another, and the next one arrived undamaged and promptly.

Maggie answered emails over weekends, so this is essentially above and far beyond normal customer care. Thank you for all you do. -Josh

11 augusti 2026
Omdöme utan inbjudan
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Svar från Zonli

Hi Josh!

Thank you so much for your thoughtful review! We’re sorry about the issue with your first futon cover, but we’re glad Maggie was able to help and get a replacement to you quickly.

We truly appreciate your kind words about Maggie and our customer care. We’ll be sure to share your feedback with her!

Thanks again for choosing Zonli!

Warm regards,
The Zonli Team

Betygsatt 5 av 5 stjärnor

Great products and service!

Great products (tatami mat and floor mattress particularly) and awesome customer service (thanks Maggie!). Helped us out with a little delivery / order issue we had and got it resolved and more in no time!

11 augusti 2026
Omdöme utan inbjudan
Logotyp för Zonli

Svar från Zonli

Hi Nicky!

Thank you for your wonderful review! We're so glad you're loving the tatami mat and floor mattress — and great to hear that Maggie was able to resolve your delivery issue quickly and beyond expectations.

Thanks again for choosing Zonli! We hope our products continue to bring you comfort and joy.

Warm regards,
The Zonli Team

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