Zoloreads Omdömen 40

My book purchase was from Mapleshelf but the cash went to Fanytolo. I definitely ordered a hardcover book but they sent a link to a digital e-book. They refused to return my money. This is a plain scam.

I ordered a hardcopy of a book from Fanytolo which never arrived. They have never sent me an email with the confirmation order and when I tried to contact them, they never came back to me. A total scam!

Ordered a book from Fanytolo took my money nothing has come. Wanted it for a present. Disgusting keep taking peoples money and nothing in return!

Purchased what i believed to be a hard copy book. Emailed to find out when it would be delivered. Response was you ordered an ebook but ive not even received that. After a few emails they have now gone quiet. Happy to take my money tho

Ordered a hard copy of The Names, did not receive it or any communication. When I emailed the company they said it was an ebook. A) it wasn’t - I ordered for a friend’s birthday B) they have never sent me anything! I asked for a refund but the company did not respond. Absolutely terrible- avoid!

I really don't understand why this company is allowed to exist. It's obviously a scam. Had the same response as you all but had a screenshot of it saying hardcover not the ebook that was sent. I also said would take it further which I would have done but got a refund. But I should not have had to go through this. So much for trying to support small book suppliers! Why has this not been shut down by now?

Scam. Ordered a hard back book. They said I'd ordered an ebook (I hadn't) They didn't send an ebook or a hardcopy and refused to refund me. I got a refund through my First Direct credit card. First Direct are taking this up with Zoloreads

Ordered a paperback and paid the full amount. They emailed me a poor quality digital .pdf of the book and said they were out of paperbacks: I insisted on a refund and they day after I ordered the book, they replied…they refused to refund the amount I paid, which I didn’t think was legal.

It said paperback on their site, but they sent an ebook to my email! Scam!

Same as others - false advertising, says you are buying a hardcover and it’s just a digital copy. Initially refused a refund but when I threatened further action they agreed to.

Same as others on here, clicked for the hardcover and then got sent a digital download. When I questioned it they said I’d purchased the download. They refused to refund me. Absolutely rubbish. Don’t go near it. I’m annoyed I didn’t check on here first to check them

Zoloreads 100% scammers - true!

Agree with all the other 1* or zero star reviews about, Zoloreads - complete scam - although they have a UK registered address in Leeds - my credit card company show that the scammer owner/Director of this rogue trader lives in Poland and is milking the money for nothing from there.
Like everyone else, I ordered a "hard copy" of the book, was asked my address for posting, said it would arrive in a few days. Why would they need a postal address for an e-book?

Shall be reporting to Trading Standards asap, plus BBC Watchdog etc - not a life-changing amount of money to lose, but this dishonest company should not be permitted to steal cash from everyone simply trying to make a purchase of a book!

Scam site. Do not use! I ordered a book and was told is ordered an ebook. Nobody to talk to about this / they take your money and that’s the last you’ll hear from them.

A total scam. They let you choose a hardcover, then send a digital copy. When asked to either refund or send a hard copy. They gaslight and say you ordered a digital copy. Never again, and I will ask my bookclub to avoid them too

Same experience as all the others- trick you into buying a physical book and then gaslight you into saying that you bought a digital one. Support has stopped replying to me, so wasted £7.50!

Scam. Let's you select Hardcover but sends digital download. When I asked for a refund they said they only supply ebooks and that I couldn't have selected Hardcover. I sent a screenshot. It's still happening now.

This would be ZERO stars but had to leave 1!!! I thought I was buying physical books but at the end of the process I was sent downloads which was not what I wanted - contacted via email and was essentially told - Tough! -Wish I had seen previous reviews before stumbling onto this site! Would NOT USE AGAIN- AVOID at all costs!

Scam, same as others.

Scam site. They offer a hardback book for sale online only to make an excuse that we only sell E-books when you complain of not receiving it. They will not give a refund saying its your mistake even if you have a screenshot as proof. Do what I did, report them to the National cyber security centre. I suspect that the scam is run from Poland with a house in Leeds used to register the LTD company and any E-mails redirected to poland to be rebuffed from there.

Ordered a hardcopy of a book which never arrived. When I emailed to question this I was told I must have been confused as I’d ordered a digital copy. After numerous frustrating emails they now say they only supply digital copies despite being able to request hard copies on their site.
Still no refund
Avoid this site