I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I ordered it I had difficulty finding where to add the personalization. I sent an email to which I did receive a response but by then I had found a way, I thought to have the personalization adde... Se mer
I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... Se mer
This is a stunning product, I feel so lucky to own the Weasley clock and it looks amazing with the rest of my hp collection. I absolutely love the new clock they just brought out too!!! Just gorgeous!... Se mer
Företagsinformation
Skrivet av företaget
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Kontaktuppgifter
27 Old Gloucester Street, WC1N 3AX, London, Storbritannien
- hello@zewood.co
- zewood.co
4,6
Utmärkt
224 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Beautiful Hogwarts Clock
Beautifully made clock that keeps perfect time. Arrived quickly and packaged well for the long cross country trip.
5 januari 2026
Great product shipping can take a while
I origally left a poor review of this product as I was frustrated with issues with shipping due to customs. USA be ready for a little longer shipping due to terrifs and customs. I am updating this review as this really isn't ZeWoods fault. I received my clock and it is as amazing as their website shows. Couldn't be happier with ZeWoods product. I will purchase more items from them with the understanding that it may take a little while to get but is worth the wait. Thanks ZeWood looking forward to purchasing from you again.
14 december 2025
Great product and great customer service
I’m so pleased with The Shire from Zeewood. It is a beautiful addition to my office/library.
19 december 2025
The map is absolutely gorgeous
The map is absolutely gorgeous, the people responded very quickly to my questions, and I'm satisfied with how long it took to get here!
19 december 2025
Amazing Product
Product arrived looking great! Ordered from the United States so the shipping alerts were not the most accurate but all I had to do was reach out to the seller for them to confirm how far along the order was in its shipping journey.
21 december 2025
Great quality work
Great quality work. The shipping was very slow and didn't provide frequent updates. Otherwise no issues.
18 december 2025
Clock was beautiful and team is awesome!
The Avatar clock was beautiful and came quickly with great tracking. The ZeWood team was also super helpful when I had some difficulty with the shipping website. Overall, a great product and great customer service!
13 december 2025
Awful customer service
Product was great but customer service was awful. Paid for 5-7 business day shipping and it took 20 business days. I attempted to email company to figure out what was going on and received no response. Was supposed to be a Christmas present but arrived a full week late.
30 december 2025
Svar från ZeWood
Hi! We’re sorry to hear about your experience and sincerely apologize for the frustration and disappointment this delay caused.
We’d like to provide some clarification. The last date when we could guarantee delivery before Christmas was December 10, and this information was communicated on our website during the holiday season. Additionally, all of our products are made to order, with a production time of 5-9 business days. During the holiday period, this timeline is typically closer to the upper end due to a significantly increased order volume.
That said, we fully understand how disappointing it is when a gift arrives later than expected, and we apologize for the inconvenience.
Regarding communication, we have carefully checked our inbox and could not locate any emails from you. We have now reached out to you directly via email to clarify this situation so we can properly address your concerns. Please note that our customer support team operates daily, and we actively respond to emails, including those on Christmas and weekends.
Thank you for your feedback - it helps us improve, and we appreciate your patience.
Never received order
I ordered a clock from Zewood over a month ago and have yet to receive it. I’ve had to reach out for updates on the package at least 7 times. I’m being told it’s “stuck in German customs and we don’t know why but we’ll get back to you” and I never receive updates. I always have to reach out. I’ve waited long enough and am requesting a refund. This is ridiculous.
14 december 2025
Svar från ZeWood
Hello! We are sorry for this experience and completely understand your frustration.
Unfortunately, an entire batch of international shipments was delayed at a transit hub in Germany due to circumstances beyond our control. This situation required the involvement of the postal service’s top management, as well as diplomatic representatives from our country, to help resolve the issue.
We sincerely regret that this process took so much time. Throughout this period, we did everything possible on our side, stayed in constant contact with the postal service, and responded to all incoming messages as promptly as we could.
We have now contacted you by email to confirm that the package successfully left Germany yesterday and is already in the United States. All further updates can be followed via the tracking number provided.
Once again, we deeply apologize for the delay and the inconvenience this situation caused. We appreciate your patience and understanding.
The WEASLEY FAMILY™ 3D WOOD CLOCK
The WEASLEY FAMILY 3D WOOD CLOCK is amazing. It is made with quality materials, and it arrived lovingly packed in a nice box. I would definitely recommend Zewood to friends when they want a thoughtful and unique gift. I would purchase products from Zewood again and again.
17 december 2025
This is the most beautiful gift I’ve…
This is the most beautiful gift I’ve ever gotten for someone. It was a Christmas fit for my fiancé, we always talked about getting a wooden fantasy map. And I’m so happy I picked this company! Will never pick another, and will definitely be buying from them again.
13 december 2025
Quality made product which fulfille…Advent Calendar
Quality made product which fulfilled all my expectations.
14 december 2025
Amazing product
I have purchased a few maps from the company love the quality and the workmanship is amazing very detailed and very clean visually
5 januari 2026
Omdöme utan inbjudan
Everything you hope it is
The purchasing experience went smooth and quick, I was able to customize without any issues. I am in the States so the shipping obviously takes awhile but it came in perfect condition. Easy to put up, everything I imagined. The magnets are incredibly sturdy to hold heavy keys but use is very easy, keys come on and off easily. SO happy with my purchase.
29 november 2025
Omdöme utan inbjudan
Very worth it
Shipping took a while but very worth it. Detail is incredible, size is perfect, and customer always responded promptly with clear and helpful responses.
28 november 2025
Omdöme utan inbjudan
Beautiful item
The map is beautiful and exactly as described. The inscription also turned out really well. This was a Christmas gift for my husband, and he absolutely loves it!
28 november 2025
Quality
Seller shipped the item quickly. It is great looking and comes with the hardware to hang. Looks Excellent
4 december 2025
You won't be disappointed!
At first I was pessimistic, I really didn't know if I dared to buy the wood map because it might get damaged during shipping.
But I was so wrong!
Everything was perfect: The size, the quality, the shipping.
Now it's hanging on the wall, and I say like Gollum: "My precious".
29 november 2025
Quick delivery, high quality
Quick delivery, very transparent. Absolutely stunning clock. My sister will love it!
4 december 2025
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