I ordered this as I am huge fan of both Harry Potter and Lord of the Rings (Middle Earth). My first order was the Weasley Clock, which I love and its now hanging in my kitchen, this time I chose the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Quality product, I was worried about arrival, but no need to, as i took out the tracking. Very pleased, would recommend to anyone looking at the products for sale. Amazing Quality, from a small bus... Se mer
I am absolutely blown away with the quality of this item. My son is a huge Harry Potter fan and his graduating college next week. He will absolutely love the clock. The workmanship on it is extraordin... Se mer
The only concern is the time frame from when it was bought to when it was shipped. I received multiple email notifications that were contradicting. I believe simple and cleaner communication will be b... Se mer
Företagsinformation
Skrivet av företaget
Discover ZeWood: Where Artistry Meets Craftsmanship. Elevate your decor with our exquisite handcrafted wood maps – unparalleled quality, unique designs. Experience the allure of precision and creativity. Transform your space.
Kontaktuppgifter
27 Old Gloucester Street, WC1N 3AX, London, Storbritannien
- hello@zewood.co
- zewood.co
4,7
Utmärkt
225 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
High quality nostalgia
We love our Hogwarts clock! We have a themed Harry Potter room in our home and this is the perfect complement to the spaces around the room. The clock really draws you in to explore its detail and artistry.
26 december 2024
Omdöme utan inbjudan
Sehr zu empfehlen
Gutes Material, schön verarbeitet und einfache Bezahlung. Über den Preis kann man sich streiten aber meiner Meinung nach ein gutes Preis leistungs verhältnis.
23 mars 2024
Omdöme utan inbjudan
Got an XL Weasley House clock for my…
Got an XL Weasley House clock for my partners birthday. To say she loved it is an understatment. I managed to print off pictures of us and the dogs to be stuck on the spoons. Looks super cute.
The details and construction are brilliant. Arrived in a well protected packaging. Would definitely buy from ZeWood again.
15 augusti 2024
Omdöme utan inbjudan
My Weasley clock is beautiful
My Weasley clock is beautiful. Such a gorgeous piece and I’ve had loads of compliments.
I would highly recommend these clocks!
23 december 2024
Omdöme utan inbjudan
Absolutely love my Weasley clock
Absolutely love my Weasley clock! I bought during the BF sale and delivery took a bit longer than expected, but it was so worth the wait! I love it and would recommend to anyone.
22 november 2024
Omdöme utan inbjudan
Weesly Uhr
Vielen Dank für die schöne Weesly Uhr. Die Uhr ist der totale Hammer für einen Harry Potter Fan. Habe das ganze für meine Frau geholt und Sie liebt es. Die Details und Qualität ist sehr gut. Der Versand hat etwas gedauert war aber nicht schlimm. Das Warten hat sich gelohnt. Die Uhr war sehr gut verpackt.
Nochmal Vielen Dank, auf jeden eine Kaufempfehlung.
7 januari 2025
Omdöme utan inbjudan
Custom game map from ZeWood
Ordered a custom map based on game for a wedding present. ZeWood was very prompt and responsive in liaising with me to design the map and even did their own research to add little details in it. Super pleased with how it turned out, and the packaging was great. Very very happy with it, and friends could not stop admiring it :)
30 maj 2024
Omdöme utan inbjudan
Top Geschenk für Nerds
Habe für einen Kumpel zu seinem Geburtstag die Elden-Ring-Map bestellt. Diese kam ohne Probleme im angegebenen Zeitraum an. Die Map selbst ist top verarbeitet, sehr detailliert und sieht allgemein einfach fantastisch aus. Wenn ich das nötige Kleingeld habe, werde ich selbst definitiv auch nochmal tätig werden! Der hohe Preis ist natürlich nicht ohne, aber für diesen Premium-Nerd-Stuff meines Erachtens durchaus gerechtfertigt.
15 juni 2024
Omdöme utan inbjudan
Zelda perfection
I've purchased the zelda map and it's perfect.
I love the colors, the details. It is fit into a frame with a cover to prevent dust.
Shipping was fast. 10/10 would buy something again.
26 juli 2024
Omdöme utan inbjudan
Loved the Weasley clock
Loved the Weasley clock, excellent quality and efficient delivery!
21 november 2024
Omdöme utan inbjudan
Came in fast and as expected!
10 december 2024
Zelda framed art piece beautiful!
The Zelda piece we ordered was beautiful! It took a LONG time for the framed art to arrive since it came from the Ukraine. But that was not the fault of the sellers.
10 december 2024
Scammers, will swap for cheaper product.
On January 29, 2025, I ordered one (1) 3D MIDDLE EARTH MAP, Reddish-brown / XL 75x60cm 30x24inch for $629.50 (Order #16977). I also ordered one (1) ARGONATH 3D WALL CLOCK for $279.50 (Order #16978). Today (Thursday, February 13, 2025) I received two (2) ARGONATH 3D WALL CLOCK. Zewood scammed me for over $400.00 and took away the wedding present I wanted to give. 0 stars, will never use again.
13 februari 2025
Omdöme utan inbjudan
Svar från ZeWood
Dear Ryan,
Thank you for reaching out, and we sincerely apologize for any confusion regarding your order.
To clarify, the correct items were shipped, but it appears that two clocks were delivered in error. Additionally, your 3D Middle Earth Map was shipped separately due to the different sizes of the items, and our records show that it was delivered on February 18th.
We have been trying to contact you via email but have not received a response. Please let us know how you'd like to proceed so we can resolve this matter for you as soon as possible.
We truly value your business and hope to restore your trust in us.
Looked even better in person
Looked even better in person. Just wasn't expecting to pay an additional $25-35 prior to being able to receive it for shipping. Wish that would have been added when paying for the product
6 december 2024
Svar från ZeWood
Hi! Thank you so much for your kind words about the product.
We sincerely apologize for any inconvenience caused by the additional fees. These charges are typically customs duties or import taxes that vary depending on the country of destination and are set by local authorities. Unfortunately, these fees are outside our control and not included in the initial product cost, as they are assessed upon entry into your country.
We truly value your feedback and will explore ways to make this information more prominent during the checkout process to ensure transparency for our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Thank you for your understanding!
Quality attention to detail.
A quality product and attention to detail. The plexiglass was insufficiently secured and needed additional adhesive - minor issue. Regular status updates would have been beneficial. Pleased with the end product.
6 december 2024
Svar från ZeWood
Hello! Thank you so much for your thoughtful feedback and for highlighting the quality and attention to detail in our product.
We sincerely apologize for the minor issue with the plexiglass. Your observation is valuable, and we will review our packaging and assembly processes to ensure this doesn’t happen again.
Additionally, we understand how important regular status updates are during the production and delivery process. We'll work on improving our communication to keep our customers better informed every step of the way.
We truly appreciate your support and constructive comments, as they help us refine our products and services. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you for choosing us, and we hope to serve you again in the future!
Great product great price… the seller…
Great product great price… the seller can and should be more clear about eta delivery just to put customers mind at ease because it takes a bit to ship going through foreign customs. But overall happy with product
6 december 2024
Svar från ZeWood
Hi! We’re so glad to hear you’re happy with your purchase.
We truly appreciate your suggestion about providing clearer delivery timeframes. International shipping and customs can sometimes add unexpected delays, and we understand how important it is to keep our customers well-informed throughout the process. We’ll certainly take this feedback into account to improve communication and set clearer expectations for future orders.
Thank you again for your support and understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again!
Amazing customer service
I have now bought two pieces from Zewood and have been extremely happy both times. Amazing custom woodwork and customer service overall. Highly recommend
25 oktober 2024
It’s high quality
It’s high quality. I bought the biggest middle earth for my autistic girlfriend and she hasn’t stopped going over it. Love it.
20 november 2024
Seems to be a common theme with zero…
Seems to be a common theme with ze wood. I spent a lot of money. They print a label, but the package never shipped. It's been 10 days since they printed the lable, and 14 since I ordered the item. Amendment. I was contacted by ze wood. Be aware that the work is subcontracted out to a second company. Plan on 3-4 weeks for arrival. The website is very misleading on shipping time.
11 december 2024
Omdöme utan inbjudan
Svar från ZeWood
Dear Timothy,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or frustration you’ve experienced with the delivery timeline.
We want to confirm that your order is scheduled to be delivered tomorrow, December 17. As noted on our website, it typically takes up to 9 business days to manufacture items and an additional 10 business days for delivery. Your order was placed on November 30, and with the time taken for production and shipping, it is set to arrive within the estimated timeframe of about 18 days from the order date.
Regarding your mention of subcontracting, we’d like to clarify that all our products are manufactured in-house by our skilled team. We work diligently to ensure each item meets the highest standards of quality. For delivery, we work with trusted international shipping companies to ensure safe and timely transportation. If there’s anything specific about your comment you’d like us to address further, please don’t hesitate to let us know.
Thank you for your understanding, and we hope you enjoy your order!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.