ZenLedger | Crypto Tax Software | Crypto Tax Tool Omdömen 

92
TrustScore 3 av 5

2,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

These absolute clowns keep charging me years after I cancelled the service I've called them and sent several emails, dating back the past few years and every year Do not give them your credit... Se mer

Betygsatt 2 av 5 stjärnor

I've used them for 7-8 years and it's mostly been a good experience. However, this year it has been extremely difficult to get responses and assistance with the chat --long wait times for not much i... Se mer

Betygsatt 2 av 5 stjärnor

More UI options are needed to bulk editing and grabbing values of Algorand ASAs. I couldn't find something better out there and there has ben signficant improvements made from last year, but its still... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ease of use, very tech/user friendly software. Great customer service and from the research I've done the lowest cost compared to cointracker coinledger and a few others I forgot the names of. Zenledg... Se mer

Företagsinformation

  1. Programvara för skatteberäkning
  2. Skattefrågor

Skrivet av företaget

ZenLedger simplifies DeFi, NFT, and Crypto taxes for investors and tax professionals. Easily review your trades, see your gains, generate cryptocurrency tax reports, and track your crypto portfolio with ZenLedger’s platform. ZenLedger aggregates user transaction information across thousands of exchanges, wallets, blockchains, and tokens into one simple dashboard. Get started for free now with our easy crypto tax calculator.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

92 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,8

Alla omdömen

(92)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Kinda difficult to figure out

I dont even know where to begin. Zen Ledger imported some of the key transactions off of the major brand apps. The others, not so much. It made for a very difficult and tedious process for me to try to match and verify transactions. I'm not sure how the process can be improved but by the end of the day, The ledger had me making way more than I actually did. So, I don't know what went wrong, but I'll probably get killed in taxes this year and I never took profits. I dont think I'll ever use the ZenLedger again.

25 februari 2023
Omdöme utan inbjudan
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi Kevin, Morgan here with ZenLedger Support. So sorry to hear about your experience with matching and verifying your transactions. I'd love to get you scheduled with a team member to review your account. Please send us a message at hello@zenledger.io and we can schedule a free call asap!

Betygsatt 5 av 5 stjärnor

First timer

I needed help with entering my wallets and exchanges. It was easier than I’d suspected with Xenlefger support.

13 april 2023
Betygsatt 3 av 5 stjärnor

It was somewhat helpful but not…

It was somewhat helpful but not actually possible to integrate with TurboTax desktop. I had to manually enter “Cryptocurrency” as a brokerage and now I have to mail an additional form. I hate mail.

10 april 2023
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi Jeffrey! We do integrate with TurboTax, I've sent you an email to follow-up and review your account. Thanks :)

Betygsatt 1 av 5 stjärnor

Charged $150 for a tool that didn't…

Charged $150 for a tool that didn't even integrate into my tax software as described. Don't buy.

1 april 2023
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi, Morgan here with ZenLedger. I'm sorry to hear that you had trouble integrating with your tax software. I can certainly assist you with this. I've sent you an email directly to followup.

Betygsatt 5 av 5 stjärnor

Love ZenLedger

Love ZenLedger! Love Jen!
Learned so much from Jen and she made crypto tax mystery so much more understandable! I am now 100% confident submitting my crypto taxes by April 15!

13 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I had a hard time manually compiling my…

I had a hard time manually compiling my transactions across many blockchains, wallets, exchanges etc... Satchit from the Zenledger support team was very helpful and worked ith me from start to finish. Now that my info is published, it will be easier next year. Highly recommend this platform and team.

12 april 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Extremely expensive, no support.

Extremely expensive PER YEAR recorded if you have a lot of transactions. No response at all from customer service with questions. Did import all transactions fairly easily.

31 mars 2023
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi Brenna, Morgan here. I"m so sorry to hear that you were not satisfied. I've sent you an email to follow up directly.

Betygsatt 5 av 5 stjärnor

Life savers! I would pay more!

I cannot even express how grateful I am for Zenledger. I was completely overwhelmed with trying to figure out realized gains and losses. Your system made it so easy! It took me just a few mins and I got everything my CPA needed! I have referred you on to 3 other friends.

22 mars 2023
Omdöme utan inbjudan
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Thank you so much for taking the time to leave us a review! We sure do appreciate it. We're so glad we were able to help eliminate some stress this tax season!

Betygsatt 5 av 5 stjärnor

I had over 150 crypto transactions…

I had over 150 crypto transactions across 3 exchanges, with margin use. After trying 3 competitors this was the one that successfully imported and linked them all. Robinhood was more difficult but I eventually had them manually imported into their provided spreadsheet. It was extremely easy to export the tax forms and then import into TurboTax as well!

The only odd part was when there were exchange transfer fees and it didn't match up the export to the import but it all worked fine in the end.

Spendy, but great product! Saved me lots of time and didn't need to go to a CPA.

30 mars 2023
Betygsatt 4 av 5 stjärnor

Solid crypto tax software

It's a good program but there is a learning curve if you have many trades across multiple exchanges. I'm sure it's real easy if you don't have a lot of trades. The tech support and instructions for exporting data from different exchanges are excellent.

1 april 2023
Betygsatt 1 av 5 stjärnor

Poor customer service

Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours.

I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.

5 april 2023
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi Jonathan! I'll send an email directly to follow up. This is not the standard we have for ourselves, I'm so sorry we fell short and I'd love to continue the conversation to help you out. I'll be in touch!

Betygsatt 1 av 5 stjärnor

This year I couldent get things to sync…

This year I couldent get things to sync properly and ended up doing it with excel instead

19 mars 2023
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi Seth, I'm so sorry to hear that you had trouble syncing your account. I've sent you an email to follow up.

Betygsatt 2 av 5 stjärnor

They're improving but needs alot more work

More UI options are needed to bulk editing and grabbing values of Algorand ASAs. I couldn't find something better out there and there has ben signficant improvements made from last year, but its still frustraiting and feels like it takes me all day just to do this part of my taxes.

26 februari 2023
Omdöme utan inbjudan
Logotyp för ZenLedger | Crypto Tax Software | Crypto Tax Tool

Svar från ZenLedger | Crypto Tax Software | Crypto Tax Tool

Hi, thanks for letting us know what you'd like to see from us. I'd like to hear more about the parts that were frustrating. Please send an email to support@zenledger.io so we can assist you.

Betygsatt 3 av 5 stjärnor

Needs better support for Keplr wallet and Cosmos.

I liked that I could connect most of my accounts and wallets. It was still a painful process for most transactions as I had to manual edit them in a CSV file and upload them to Zenledger. Also, there was no way to connect a Keplr wallet with the Cosmos ecosystem. I hope that will be an option in the future as ATOM is a major coin.

20 mars 2023
Betygsatt 5 av 5 stjärnor

Sumit & zenledger is amazing

Zenledger is amazing. At first I accidentally purchased 2021 taxes and meant to buy 2022 tax year so they switched it for me within seconds at no cost. My favorite and best experience with them was with SUMIT!!!! he has helped me and blessed me so much!!!! I was confused on how to do upload voyager & crypto.com csv files. For voyager I had to create a manual CSV file in order to upload it to their system. I had no idea what I was doing as this was my first time re-writing CSV files to match a particular system. And sumit walked me through every step and even corrected my mistakes ..I was shocked and in literal tears!! And I’m not being dramatic. It took us 2 days to finish the manual CSV files & I’m so greatfull he had patience with me ! Doing crypto taxes can be frustrating and confusing as is since everything is so new and always changing. Sumit made everything SO much easier & taught me how to create custom CSV files for the future. Knowledge I can take with me forever! He is god sent I know it! Prior to speaking with him I was praying to god for guidance and he sent me sumit in return. One of the best customer service experiences I’ve ever had. Sticking with zenledger for the future tax years and I will always be requesting sumit for any questions! Thanks so much sumit and zenledger! You guys are outstanding!

9 mars 2023
Omdöme utan inbjudan

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