After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Se mer
Update - Phillip with Zen House contacted me regarding the broken bracelet mentioned in my original review. He proactively offered to replace it and ship for a small fee ( because it was purchased m... Se mer
Företaget har svarat
My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.
Företagsinformation
Skrivet av företaget
We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.
Kontaktuppgifter
8806 KNOLLWOOD DR, 55347-1720, EDEN PRAIRIE, USA
- 3475591789
- support@zencrafthouse.com
- zencrafthouse.com
4,2
Bra
191 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love the bracelets I’ve purchased
Love the bracelets I’ve purchased! Prompt delivery!
26 december 2025
I ordered the first box and then…
I ordered the first box and then canceled. It sent me a second box. When I looked at my account it said it was canceled. Yet I still got charged $43??? No one is answering the phone so I guess I’m going to dispute it with my credit card company. So scammy.
6 december 2025
Omdöme utan inbjudan
Svar från Zencrafthouse
Hi Nancy, thank you for contacting us. We've tried to reach you a couple of times via email and phone, but we haven't received your response. As we mentioned, no one answered the phone because you called us on the weekend during our off-hours. I also checked and saw that we never got a record that you cancelled your subscription. That was why when I checked, your account was still active. Anyway, we've cancelled it for you now, so rest assured you won't be charged in the future. Thanks again, and please reach out to us in the future if you need further help.
The bracelet has help my body.
The bracelet I bought has helped me with my pain and sleep better.
26 juli 2025
Love the amethyst necklace and the…
Love the amethyst necklace and the sleep oil. Used the oil last night and slept so good
26 juli 2025
Loved 😍 this store!!!
Loved 😍 this store!!!! I will definitely order again and again amazing experience!!!!!!!
14 juli 2025
Omdöme utan inbjudan
I am pleased with the merchandise
The Zenhouse company is shipping wonderful products and working hard to fulfill orders. I am very pleased with the customer service I am receiving.
7 juli 2025
Svar från Zencrafthouse
Hi Dominic, my apologies for the delay! Last month we experienced a high volume of orders for this monthly box so it took a bit longer to fulfill them. I explained about this in my email to you and you said it was OK. Feel free to let me know if I can assist you further.
Svar från Zencrafthouse
Hi Pat, may I know if there is anything I can help you with your order? We are willing and ready to make things right for you, and our Customer Service contacted you via email.
I made a review of a product I had…Great customer service
I made a review of a product I had purchased from Zencrafthouse. While good quality, it did not fit correctly. Customer Service quickly reached out and replaced the product. New product is perfect. All items I have purchased are high quality. Wonderful company. Thank you.
21 maj 2025
Ordered a subscription with "cancel"…
Ordered a subscription with "cancel" anytime. I want to try it out. Cancel, if I like it, reorder and continue. I am unable to cancel for 24 cycles, even though it says I can cancel anytime.
I have tried messaging and calling. Calling goes to someone's voicemail no mention of the company, which seems random.
1 juni 2025
Omdöme utan inbjudan
Svar från Zencrafthouse
Hi [ Michael ],
Thanks for reaching out! Since this is your first order, it’s part of our Special Offer Box, which is designed as a one-time, non-cancelable box to start your subscription.
As mentioned in the offer, you can cancel anytime after receiving your first box. Your order has already been processed, but once your first box arrives, we’ll gladly help you cancel if you wish.
We truly appreciate you giving our Energy Medicine Box a try and hope you enjoy the healing benefits it offers. Let us know if you have any questions — we’re always here to help!
Warm regards,
ZenCraftHouse Team
My bracelet arrived and it is…
My bracelet arrived and it is beautiful. I ordered a 7 when I should have ordered a 6. But it was my mistake and I am dealing with it. I get compliments on it all the time. I suffer from scoliosis pain and after having surgery last year removing a tumor and 1 ovary, I was laid up and couldn't exercise and now I need to lose the weight I gained while being laid up. I hope it helps.
20 maj 2025
lost product when i didn't receive my first monthly…
when i didn't receive my first monthly box, they were quick to replace it and i just love it.
19 maj 2025
Amazing quality
I truly find all the items that I have received from Zen Craft to be the utmost quality. Im learning so much monthly about different stones and ways to wear them. Highly recommend.
19 april 2025
Svar från Zencrafthouse
Hi Kathryn, we stated in product description that each month's package consists of one bracelet and one bottle of essential oil. We will send you various other ones so you will have comprehensive calming and grounding benefits. Stay tuned for the next package!
I love the tree of life hoop earrings 😍…
I love the tree of life hoop earrings 😍 plus purple 💜 is my favorite color 💜
18 april 2025
I am satisfied with the box of…
I am satisfied with the box of stones,and the pendant.I also like the bracelet that I also purchased!
21 mars 2025
The quality of the bracelets I ordered…
The quality of the bracelets I ordered and they are beautiful! They responded to a e-mail I sent them about a product I ordered, they were prompt with their answer! I can’t wait to see any new products they might have for future gifts.
20 mars 2025
Great value
I love the bracelet and I love the essential oil. I haven’t been disappointment at all. I’m happy to be in your club and I love your stuff.
20 mars 2025
The braclet broke and they sent a…
The braclet broke and they sent a replacement. Great customer service!
20 mars 2025
Very Nice-looking product.
My purchase .... very nice looking. I received it in just a few days. Happy with my purchase. thanks a bunch.
19 mars 2025
Please be awarstore credit onlye that the return policy…
Please be aware that the return policy is store credit! You will not receive your money back. The beads are small and my bracelet was damaged when received.
20 mars 2025
Omdöme utan inbjudan
Svar från Zencrafthouse
In my email to you dated February 26, I stated that if you accept the store credit, I will send you a return label, and you agreed to this. I did not say that our policy rules out the refund. I hope you can state the situation correctly.
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