Zencrafthouse Omdömen 191

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Shipped out in timely fashion. Received in anticipated time. Loved my tigers bracelet set. Amethyst trio was different than the other 2 I had gotten. Granddaughter loved hers, this trio of bracelets w... Se mer

Betygsatt 3 av 5 stjärnor

Update - Phillip with Zen House contacted me regarding the broken bracelet mentioned in my original review. He proactively offered to replace it and ship for a small fee ( because it was purchased m... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

We provide Healing Crystal Jewelry, Essential Oils & Personal Care Products For Your Calm, Wellbeing & Spiritual Growth.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

191 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Disappointed the box isn't what I…

Disappointed the box isn't what I expected...

2 juni 2026
Logotyp för Zencrafthouse

Svar från Zencrafthouse

We're sorry that you're not completely satisfied with the box. One of our customer support members will reach out to you to see how we can resolve this situation.

Betygsatt 1 av 5 stjärnor

Have not received crystal necklace.

Have not received crystal necklace.

4 juni 2026
Logotyp för Zencrafthouse

Svar från Zencrafthouse

We apologize for this but after reviewing your order #64712, we can confirm that your crystal necklace has been shipped and is currently in transit with USPS. According to the latest tracking information, the package is still moving through the carrier's network and has not been marked as delivered.

Our support team is monitoring the tracking and is available to assist if there are any unexpected delays or issues with the shipment. We encourage you to contact us directly so we can continue helping and ensure your order reaches you successfully.

Thank you for your patience and understanding.

Best regards,
Chloe - ZenCraftHouse

Betygsatt 1 av 5 stjärnor

I don't even know how to describe how upset I am.

The coerced me into changing my review, saying they would fix the issue they screwed up on. So, I changed it from a 1 star to a 4 star. Once I received their "correction" it still wasn't what I paid for, and they said they would still correct it and they haven't. I am so disappointed. After being trapped into a subscription I was upset, then I eased up because the products we nice and I enjoyed them just to be crapped on at the end. I feel like it was because I cancelled my subscription once my required subscription term was up. Really unhappy...really unhappy.

2 maj 2026
Logotyp för Zencrafthouse

Svar från Zencrafthouse

We're sorry to hear that you feel this way. We would like to clarify that we never require or pressure customers to change their reviews in exchange for assistance. Our goal has always been to resolve concerns and ensure every customer receives the products included with their order.

We understand your disappointment regarding the replacement item and sincerely apologize if it did not meet your expectations. This was never related to your decision to cancel your subscription, and all customers receive the same level of support regardless of their subscription status.

We've reached out privately to review your order details and would appreciate the opportunity to make this right. Please contact our support team so we can investigate the issue and work toward a fair resolution.

– Chloe, Zencrafthouse Support Team

Betygsatt 5 av 5 stjärnor

My order was great

My order was great, this is my first order but everything was packaged well and shipped quickly. The information included was informative and easy to understand. I would recommend the Chakra box.

5 maj 2026
Betygsatt 5 av 5 stjärnor

A Powerful and Uplifting Experience.

I received my box and offered up to the Universe and invited Source energy to use them for my highest good. I grabbed the brackets and felt a bolt of energy shoot through my body. It was amazing. I can’t wait for the next set.

11 april 2026
Betygsatt 1 av 5 stjärnor

The items arrived in poor quality

The items arrived in poor quality. Items were overpriced for poor quality items. Very dissatisfied.

11 april 2026
Logotyp för Zencrafthouse

Svar från Zencrafthouse

Hi there,

We’re sorry to hear about your feedback. However, we take product quality very seriously, and all items go through checks before dispatch. Claims of “poor quality” are not consistent with the standards we maintain or the feedback from the majority of our customers.

That said, we’re always open to reviewing specific concerns. If there was an issue with your order, we encourage you to contact us directly with details and photos so we can properly investigate and provide a fair resolution.

We stand behind our products and are committed to resolving legitimate concerns.

Best regards,
Chloe
Zencrafthouse Support Team

Betygsatt 3 av 5 stjärnor

Not a smooth return

After asking several times how to use my store credit from a return, I followed the instructions exactly and still the expected pop up of my store credit didn’t appear and I was charged full price on that purchase. Turns out, my store credit hadn’t been connected to my email. You had my name, address and credit card numbers. I had been assured my returned was received.I pled for a refund instead of credit, and eventually, they gave me a full refund.

10 mars 2026
Logotyp för Zencrafthouse

Svar från Zencrafthouse

Thank you for your feedback. We've processed the refund directly to your order so there's no need to apply the store credit. We also got the confirmation that you received the refund, so we hope you're happy with this resolution. Please feel free to contact us in the future if you need anything else.

Betygsatt 5 av 5 stjärnor

The highlight of my month

I absolutely love being part of the Zencraft House community. I’m currently subscribed to the Monthly Energy Medicine Box and have the VIP customer perks, and it is worth every penny. Every month feels like a little retreat arriving at my door—the crystals are high quality, and the essential oils smell incredible.
What really stands out is their customer service and fast shipping. They truly care about their customers. For anyone looking to start their healing journey, it’s important to know that this isn't just a box of 'stuff'; it’s a well-curated experience that helps you stay grounded and balanced. Highly recommend!"

25 februari 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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